I was in a phone store the other day and overheard a sales guy rubbishing the Windows Phone OS. As I continued to eavesdrop (I couldn't help it as he had a loud voice and I was standing next to him) he completely missed the point of what the people were asking.
I thought the sales guy was far too self-opinionated as he showed off his own, very latest Android phone to the customers.
They didn't come in for his phone, they had wanted the Nokia for the camera, but he was determined to sell them an Android phone. This, surely, must have been down to sales commission being better on Android. The prospective buyers decided to walk away, rather than make a purchase.
The sales guy turned to me to help, and seemed disappointed that all I wanted was an accessory. I asked him how Windows Phone sales were going and he said they hadn't sold many, but Apple and Android sales were easy. Hmmmm. It sort of makes sense he hadn't sold many with that attitude, and especially when the prospective buyers, who'd clearly done some research, were ready to buy.