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Disabled Admob Account - Options?
webwonderment




msg:4629665
 1:42 pm on Dec 11, 2013 (gmt 0)

Recently Admob decided to disable my Admob account for no apparent reason. When I try to login I get:

Your account has been disabled for invalid activity or repeated policy violations. Some examples include recurring manual clicks or impressions, violation of our content policies which can be found here, robots, automated click and impression generating tools, third-party services that generate clicks or impressions such as pay-to-click, pay-to-surf, autosurf, and click-exchange programs, or any deceptive software. If you have any questions or concerns about the actions we've taken, how you can appeal this decision, or invalid activity in general, you can find more information here.

I have done nothing wrong whatsoever and have appealed but after a few days still no feedback. Admob do have a small amount of funds that my apps have earnt yet they will probably say they are invalid. What options do I have with this scenario? Let me make it clear - I have done nothing wrong yet I am getting accused of policy violations. I feel as though they are punishing me for their inability to detect problems with their advertising system. I am going to wait a few more days before I decide to look at legal options because they are blocking my access to advertisers due to their inadequate reporting system.

 

engine




msg:4630498
 6:43 pm on Dec 13, 2013 (gmt 0)

I'd suggest you keep pushing using the appeal form. [support.google.com...]

Here's the FAQ on the topic.
[support.google.com...]

webwonderment




msg:4630539
 9:13 pm on Dec 13, 2013 (gmt 0)

I've done that and they've denied it again. Won't say why.

I've read stories that any idiot can get an app's account closed by clicking ads excessively. If this is the case I think this a problem that Admob need to honest about rather than blanket banning decent folk. I can do nothing whatsoever about this. No meaningful communication of any sort from Google just the generic robot response.

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