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Microsoft Windows OS (XP/NT/Vista/Windows 7/8/9/10) Forum

AVG : Update may kill your internet connection

 7:54 pm on Mar 14, 2010 (gmt 0)

If your internet connection dies and you're using AVG, try uninstalling it.

From personal experience, it seems that the latest update may more or less kill your internet connection. I'm using XP SP3 and did not install the link scanner option in AVG.

I was immediately suspicious that the AVG update was responsible for my problems since they began after a required restart. I unistalled AVG and all was well, reinstalled and the internet was fine, manually updated again and my internet connection died again. When I uninstalled AVG, my internet connection worked fine again.

1) This problem occurs in the absence of the Windows firewall and ZoneAlarm.
2) No error messages appear, but cached data may be displayed immediately - very odd!
3) Email also failed.
4) I only tested with Firefox and Thunderbird. If you experience this problem you could try IE and/or Opera.




 8:19 pm on Mar 14, 2010 (gmt 0)

Kaled, was it a program update or a Virus DB update that caused your problems?

I'm currently on 9.0.790 with DB 271.1.1/2746 with no problems, but I'm also running Win7.


 8:28 pm on Mar 14, 2010 (gmt 0)

AVG current on my xp64 sp2 system. No problems.


 9:04 pm on Mar 14, 2010 (gmt 0)

It required a restart, so I assume it was more than a database update. This occured today but I didn't take note of version numbers.

I have installed Avira for now. It seems ok but the user interface is appalling - I've never seen so many popup dialogs!



 1:24 am on Mar 15, 2010 (gmt 0)

Microsoft Security Essentials (MSE) is a good unobtrusive alternative AV (and it's free). I replaced AVG with MSE on most of my machines so I couldn't test out that connection difficulty you had.


 1:39 am on Mar 15, 2010 (gmt 0)

I did the AVG update the other day on a XP SP3 machine, no problems.

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