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(deprecated) Microsoft Windows OS (XP/NT/Vista) Forum

    
IE Not working
Possibly since Windows Update
Moff




msg:3347386
 9:56 am on May 23, 2007 (gmt 0)

Hi,

Ever since around the time of the windows update last week or so I've been unable to get Internet Explorer to work. Whenever I try to open it, it gives me a file download dialogue whereby it tried to download files rather than browse.

Have tried running spybot S&D, adaware etc.. but nothing major appearing. Reinstalled IE7 over the top but this has no effect. Also run a report with Hijackthis though I 'm not really sure what im looking for but couldn't see anything obviously wrong.

Anything else I can try?

 

engine




msg:3347389
 10:07 am on May 23, 2007 (gmt 0)

What a/v program are you running? Sometimes, when there is an update to IE .exe file you have to OK the change. If you didn't, then the a/v may have blocked its correct operation.

Moff




msg:3347419
 10:41 am on May 23, 2007 (gmt 0)

The machine is on XP PRo, The a/v is deployed to individual machines through the Win2k server so i don't actually see the program from my client.

The other computers on the network appear to be alright though.

Mike12345




msg:3347484
 12:21 pm on May 23, 2007 (gmt 0)

Have you tried uninstalling the update?

Moff




msg:3347519
 12:52 pm on May 23, 2007 (gmt 0)

Haven't tried as yet. Is there a way to do this without a working version of IE to get to windows update?

I do have IETab installed in firefox but it doesn't seem to work to get to windows update any longer, although the extension itself still works so there is nothing wrong with IE's rendering engine.

bill




msg:3348108
 12:49 am on May 24, 2007 (gmt 0)

Can you revert the machine back to before the update was installed? The Windows updates could then be manually downloaded installed.

Mike12345




msg:3348370
 7:27 am on May 24, 2007 (gmt 0)

Yes, you can use Firefox to head over to [microsoft.com...] and download and re-install them, i believe you can sort by date which will come in handy.

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