| 3:14 am on Jul 29, 2008 (gmt 0)|
This page has a similar discussion, but I am not a member of this site...
| 2:19 pm on Jul 29, 2008 (gmt 0)|
I would double check both the IIS websites to make sure there are no duplicate entries, there should be two:
- One with *only* the host header website.com
- One with *only* the host header www.website.com
Make sure that the www.website.com version is *not* doing a redirect.
| 2:34 pm on Jul 29, 2008 (gmt 0)|
Also, you might find that IIS has problems in virtual environments when both sites point to the same physical location on the disk.
Try pointing the non www version to a different folder, and then set the redirect.
| 5:56 pm on Jul 29, 2008 (gmt 0)|
|At one point the redirect was set up and working perfectly, but we had to turn it off briefly so that I could do some work on the site. |
this right here tells me it wasn't set up correctly as why would you have to shut it off, no i think it is set up wrong from the beginning.
if you have access to the servers IIS and I am assuming you do
1-Go into IIS
2 double click websites
3-select the folder u want to redirect
4-right click select properites
6- take out the non www to keep the www working while you do the below
7-then select add new website
8-add the website in the non www version example.com
9-no need to go through the whole process of pointing it at the correct folder you are redirecting this one anyway just select d/drive here
10-after the new website is built double click the one you just added to the server
11-select home directory
12 select redirect to url add the www.mydomain.com here
13 select permanent redirect
14 select apply
15 close and check
| 4:16 am on Jul 30, 2008 (gmt 0)|
Thanks for the ideas. I sent this link to the tech support guru at my host. Hopefully, I can report success soon!
| 7:44 pm on Jul 30, 2008 (gmt 0)|
After the host said it is done go here
[webmasterworld.com...] and check to make sure the redirect throws a 301
| 12:20 am on Aug 1, 2008 (gmt 0)|
Unfortunately, the response from my host was:
"If itís true in case of needing to point the two addresses to different locations, I can not accommodate that in the shared environment. This may be more attainable on a dedicated server. Would this be a possibility?"
| 12:57 pm on Aug 1, 2008 (gmt 0)|
How did they set it up the first time?
|I have recently asked my host to set up a 301 redirect on my shared windows hosting account |