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Problem Viewing Images Edited In Photoshop For Mac On PC
artie2004

10+ Year Member



 
Msg#: 3013771 posted 11:18 pm on Jul 18, 2006 (gmt 0)

Hello. I am having trouble viewing images that i edit with Photoshop on my Mac when i try to view it on Internet Explorer and Firefox on my pc. However, when i reedit the image on my pc using Paint Shop Pro, i am then able to view the same image on Internet Explorer and Firefox on my pc. Has anyone ever had this problem?

 

spander

10+ Year Member



 
Msg#: 3013771 posted 11:34 pm on Jul 18, 2006 (gmt 0)

I use a Mac , and use Photoshop ALL the time, and I've never had a problem. Are you saving the images as gif or jpg?

artie2004

10+ Year Member



 
Msg#: 3013771 posted 11:35 pm on Jul 18, 2006 (gmt 0)

i am saving it as jpeg. the problem is that i cannot view it on a pc but i can view it on a mac.

spander

10+ Year Member



 
Msg#: 3013771 posted 11:36 pm on Jul 18, 2006 (gmt 0)

Are you saying that you can't view it on a PC after you upload it to your site or server?

artie2004

10+ Year Member



 
Msg#: 3013771 posted 11:43 pm on Jul 18, 2006 (gmt 0)

i can't view it either from my computer or when it is on the server. i cannot view on internet explorer or firefox but i can view it on my software image editor on my pc. but after i save it on my software image editor, then i am able to view on internet explorer and firefox.

spander

10+ Year Member



 
Msg#: 3013771 posted 11:47 pm on Jul 18, 2006 (gmt 0)

What do you mean, you can't view it on your computer? You're using a Mac.

What ftp client are you using? Are you uploading it in binary mode?

artie2004

10+ Year Member



 
Msg#: 3013771 posted 11:55 pm on Jul 18, 2006 (gmt 0)

i use both pc and mac. i use photoshop on my mac primarily for designing. i am using firefox's ftp client and i am uploading it to the server in binary. i mean when i view it with my browser on my pc i cannot see the image but when i view it on the browser on my mac i can view the image.

spander

10+ Year Member



 
Msg#: 3013771 posted 12:05 am on Jul 19, 2006 (gmt 0)

I didn't know Firefox had an FTP client. Try downloading the trial version of interarchy at interarchy.com and see if that works because by what you're telling me, it doesn't make sense why it doesn't work for you.

What are you seeing on a Mac? a broken image?

artie2004

10+ Year Member



 
Msg#: 3013771 posted 12:10 am on Jul 19, 2006 (gmt 0)

i can view it on my mac fine but when i view on my pc this is what i am seeing:

The image <snip> cannot be displayed, because it contains errors.

[edited by: engine at 10:02 am (utc) on July 21, 2006]
[edit reason]
[1][edit reason] See TOS [webmasterworld.com] [/edit]
[/edit][/1]

spander

10+ Year Member



 
Msg#: 3013771 posted 12:17 am on Jul 19, 2006 (gmt 0)

Yes, I tried to load your image and I'm seeing that problem in Firefox, but it loads fine in Safari.

So try interarchy. The problem may be the Firefox FTP client.

artie2004

10+ Year Member



 
Msg#: 3013771 posted 12:18 am on Jul 19, 2006 (gmt 0)

okay. i am going to try that. thanks for the help.

spander

10+ Year Member



 
Msg#: 3013771 posted 12:18 am on Jul 19, 2006 (gmt 0)

First - try changing the image name to Inside_primary_online.jpg

Maybe it doesn't like all of those dots in there. It might be confusing it as to the suffix name.

spander

10+ Year Member



 
Msg#: 3013771 posted 12:25 am on Jul 19, 2006 (gmt 0)

I downloaded your image and checked it out in photoshop. You have the image mode set to CMYK. Change it to RGB and try that.

artie2004

10+ Year Member



 
Msg#: 3013771 posted 12:30 am on Jul 19, 2006 (gmt 0)

okay. i will try it. thanks.

travelin cat

WebmasterWorld Administrator travelin_cat us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3013771 posted 4:50 pm on Jul 19, 2006 (gmt 0)

CMYK is the problem. Also, make sure you are saving the image by using "save for web" not "save" or "save as"

spander

10+ Year Member



 
Msg#: 3013771 posted 5:27 pm on Jul 19, 2006 (gmt 0)

Exactly. I never thought that he may not be doing that. Also your image is about 335k. That's huge. When you save for web, save it as a jpg at 50% quality, and that will cut your image size in about half with almost no quality loss.

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