I have a problem and I tried to take care of it by following instructions, but a week has passed and it remains unresolved. My website (URL) is showing up in Google “Local Business Results” under one of the listings, 1st page on Google. The problem is I don't own that business nor is my website affiliated with the business it is listed under.
I am receiving a lot of traffic from Google for a KW phrase that has absolutely nothing to do with my website. I can not emphasize this enough, there is nothing even remotely similar about my site and the service that is advertised.
I have clicked on the “report a problem” and to this today nothing has happened. Who should I contac? How can I tell Google of this problem aside from the ineffective “report a problem”?
My bounce rate is off the roof as you can imagine. I worked hard on this site, writing quality content and I am worried that my hard work is being compromised by the Google Search engine being confused. My KW is widgets-123 but Google is sending me traffic for something that does not even come close to my KW.
I managed to edit the internal info in the listing including the URL but my URL remains on the first page of Google for ABC business (Local Business Results).
Yes you are right. It is an old domain that I purchased and the site did have a physical business in the same city from which the wrong traffic is coming from.
I did thorough research of the website prior to buying it, including seeing how it looked like in years past. I also did not change KW, the website before I bought it was about Green-Widgets (a product). And it remains about Green-Widgets.
The wrong traffic is not anything even close to Green-Widgets. The listing is actually a health service and not product based.
Please tell me is this detrimental to my website. If it's nothing then I will feel relieved. Even if annoyed when reading my logs and seeing so many visitors wrongly landing on my website.
Google webmaster forum does not have a section for such issues. Is there an email, phone number of any office I can contact that is responsible for Google directory/maps/local business search?