Previously, for certain business category keywords, they would display three of their local directory listings at the tops of pages. Last year, they began to display a small map along with one listing for business name searches. Now, they're displaying the map along with the three listings from category/keyword searches that include a locality parameter.
This effectively pushes down all the other organic search results on the pages where this occurs.
So, is it reasonable to expect that the click-through rates for all those pushed-down organic listings might decrease as a result?