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Error when publishing with Front Page
Server error, Front Page Security Violation
catfished




msg:3588527
 1:20 am on Mar 1, 2008 (gmt 0)

Hello everyone, this is my first post, I found this site by Googling "FP extensions". This site appears to be a great information source of which I'm greatly appreciative.

I have a client that used to be able to publish his sites via FP extensions but since I moved to a VPS from a shared reseller account he is no longer able to do so. Everything is the same, WHM/cPanel and my host provider has deleted and reinstalled FP extensions on the entire VPS and confirmed the permissions for my client's sites but to no avail. He claims that he can publish to sites which he has with another host but not mine. I have suggested different publishing URL's such as with or without the www or just the IP# but nothing works.

Thanks in advance for any suggestions.

[edited by: pageoneresults at 3:49 am (utc) on Mar. 1, 2008]
[edit reason] Removed URI Reference - Please Refer to TOS [/edit]

 

SteveWh




msg:3588628
 5:23 am on Mar 1, 2008 (gmt 0)

Do you still have access to both the servers (the one where it worked and the one where it didn't)?

Look for differences among the configuration files: httpd.conf, .htaccess, httpd.include (I think that's the httpd.conf equivalent on VPS).

In particular, compare the settings for FollowSymlinks and SymLinksIfOwnerMatch.

A web search turned up some references to possibly corrupted .htaccess lines (out of order).

When client changes password for the site, it has to be done both from cPanel and in FrontPage (open site live in FP; Tools > Server > Change Password (?)). You might try that procedure just to give the Extensions a kick.

Those are some ideas that come to mind. Sorry none of it is definitive.

catfished




msg:3588862
 5:26 pm on Mar 1, 2008 (gmt 0)


Do you still have access to both the servers (the one where it worked and the one where it didn't)?

Look for differences among the configuration files: httpd.conf, .htaccess, httpd.include (I think that's the httpd.conf equivalent on VPS).

In particular, compare the settings for FollowSymlinks and SymLinksIfOwnerMatch.

A web search turned up some references to possibly corrupted .htaccess lines (out of order).

When client changes password for the site, it has to be done both from cPanel and in FrontPage (open site live in FP; Tools > Server > Change Password (?)). You might try that procedure just to give the Extensions a kick.

Those are some ideas that come to mind. Sorry none of it is definitive.

Thank you for the reply SteveWh. Unfortunately I do not have access to the old server.

Since they won't let me post a screenshot of the error message on this site, here's the gist of it in text form:
Unable to open abcd.xyz. Server error: server error: Front Page security violation
Possible causes:
1. The web server may not have FP extensions installed.
2.The web server may be temporarily out of service.
3. If you are connecting through a proxy server, the proxy settings may be incorrect.
4. An error may have occurred in the web server.

If this server does not support FP extensions,
Front Page may still be able to publish to the server via FTP or Web DAV.
Please select one of these options and try again.

SteveWh




msg:3589030
 11:53 pm on Mar 1, 2008 (gmt 0)

Bear in mind I was already over my head with my prior post. Just trying to think of places where you can look to investigate.

Even without access to the other server, check the httpd.conf or httpd.include or .htaccess files for the two Symlinks settings described previously. The FPE may require that one of them be enabled. It's something to experiment with. That is the solution to one particular FP problem that I'm aware of, but it's not the one you are describing.

The various FrontPage errors can have a variety of causes. One error message does not map to exactly one cause. So it's unlikely anyone can post here with, "This will be the problem..." I know I can't. It is probably going to involve some web searching and experimentation. The thing to search on is (with the quotes):

FrontPage "security violation"

If (but only if) the client doesn't use other FP features that require the FPE's, you could eliminate the problem by uninstalling the FPE and publishing with FrontPage FTP instead. That's what I do, and it works well. FTP publishing is slower than HTTP, though; especially noticeable on dial-up.

What I was trying to get at with the comments about httpd.conf etc. is that just because both servers use WHM/cPanel doesn't mean they are configured the same. They could be quite different, and configuring the VPS adds yet more complexity.

The client should not be trying to use the same password as they were using before. The reason for changing the pw to give the Extensions a "kick" is that if the cPanel and FrontPage passwords have gone out of sync, a pw change can get them in agreement again.

--> Try doing it this way: uninstall the FPE, and "clean up" old extensions. Then change the password (wherever you do it, WHM/cPanel/other login?), then install the FPE again. That is even more likely to force the cPanel password to be registered properly with the FP Extensions.

-----

Another thing that can cause FP publish errors is Apache mod_security. If the pw change above doesn't solve the problem, try putting this code in the top-level .htaccess:

<IfModule mod_security.c>
SecFilterEngine off
</ifModule>

[edited by: SteveWh at 11:58 pm (utc) on Mar. 1, 2008]

catfished




msg:3589052
 1:35 am on Mar 2, 2008 (gmt 0)

Thanks Steve,

Most of what you've said is above my knowledge level but I'll pass it along to my provider as I have a fully managed VPS. I tried having the client use FTP but he claims that it doesn't publish all changes, especially forms.

I tried searching using FrontPage "security violation" but got so many different scenarios that it's mind boggling (I have a small mind:-)

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