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Lost All GIF Images in FF and IE
Please help!

 9:35 pm on Oct 18, 2007 (gmt 0)

On one particular website I visit each day, I suddenly cannot see gif images in Firefox or I.E.
This tells me perhaps I need to tweak a setting on my PC?

The site looks fine to everyone else, and did for me as well until recently.

Thanks much for ANY help in this matter.

[edited by: Heartlander at 9:35 pm (utc) on Oct. 18, 2007]



 10:14 pm on Oct 18, 2007 (gmt 0)

Can you see the images in any other browser?

If the images just don't appear - and all other sites are OK - could it be a site-related issue?


 10:20 pm on Oct 18, 2007 (gmt 0)

I only use the two browsers- and the site is fine.

I do recall having this problem years ago with Netscape, but don't remember if it was a technical issue with that PC or not. Have since bought a new one, of course...


 10:37 pm on Oct 18, 2007 (gmt 0)

Is it your site then? You just said you visit it daily.

Are the images on the same domain as the pages?


 11:00 pm on Oct 18, 2007 (gmt 0)

It is not "my site", but rather an organization I belong to.
A forum, specifically.
The images are on the same server as the home pages, and those are fine.
The ones on the forum are not showing for me at all.
Nobody else is having a problem with them in the least.

This is the page:
< no links, please >

I get no banner or forum icons whatsoever.

[edited by: tedster at 11:53 pm (utc) on Oct. 18, 2007]


 11:57 pm on Oct 18, 2007 (gmt 0)

Since this is affecting two browsers, it's not likely to be a browser issue. More likely something in the area of a personal firewall setting, an external adblocker setting or an anti-spyware setting.


 12:03 am on Oct 19, 2007 (gmt 0)

That's what I'm thinking, but it was the "sudden" disappearance on only one site that has me scratching my head.

Thanks for the responses!


 12:06 am on Oct 19, 2007 (gmt 0)

I wonder if the images are on another server (or subdomain)? Check that carefully. Pulling images from another server and being in particularly GIF format are both 'factors' in ad-blocking.


 12:13 am on Oct 19, 2007 (gmt 0)

I disabled Norton for a short time and rebooted...still no progress.
May have to get deep into the PC settings.
This is mind-boggling.


 12:24 am on Oct 19, 2007 (gmt 0)

First thing to check is if you can load the GIF directly in the browser - put the full link in the address bar:


Does the image load, and if not, what happens?

Do you have any rewrites or redirects on the server?


 12:53 am on Oct 19, 2007 (gmt 0)

Not sure how their server is configured, but you may be on to "something"

Here is what I'm finding:

That is one of the images.
If I paste it into the browser, it brings me back to example.com- the page it came from.


 1:00 am on Oct 19, 2007 (gmt 0)

So, it could be that the image file is missing from the server, and the default "not found" server response is to redirect you to the home page. Another possibility is there is a redirect going wrong somewhere.

Try connecting via FTP, deleting the images and uploading them again.


 1:27 am on Oct 19, 2007 (gmt 0)

It is not my server- it is simply a site I am visiting frequently.
No FTP access.
Every other person that visits CAN see the images.

I'm simply trying to figure out if there is a way to tweak something from within my PC maybe?

[edited by: Heartlander at 1:28 am (utc) on Oct. 19, 2007]


 1:32 am on Oct 19, 2007 (gmt 0)

You mentioned Norton - one thing that Norton's ad-blocking software does is remove the "referer" from browser requests. If the server is set up to block access to images when no referer is sent, that may be why you can't see the images and others can. (If this is the case, then the server is set up incorrectly.)


 1:43 am on Oct 19, 2007 (gmt 0)

I'll ask the webmaster what may have changed.

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