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Google Shopping (Was Google Merchant Center) Forum

Products not appearing in Google Shopping

Msg#: 4589884 posted 2:36 pm on Jul 3, 2013 (gmt 0)

We have around 400 prodocts in various feeds in Google Merchant Centre, however none are being displayed in Google Shopping.

I've already set up Product Targets in the Auto Targets tab for some existing Ad Groups for some products. These ad groups have traditionally performed well and are targeted at specific models/product ranges. I've added adwords_labels to the product feed to use as product targets in Adwords, which verifies the correct number of products, but I've not been not getting any impressions/clicks.

Searching for the product in Google Shopping also returns no results (only competitors), but logging into the Merchant centre, all our products are listed as searchable for Product Ads, Shopping and API.

Is there another step/configuration/setting I need to make to enable the products?

Thanks in advance!



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Msg#: 4589884 posted 10:29 am on Jul 17, 2013 (gmt 0)

Is it something to do with this?

Google Shopping Product Feeds: Unique Product Identifier Specification Ramps Up [webmasterworld.com]


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Msg#: 4589884 posted 3:33 am on Jul 19, 2013 (gmt 0)

Use the upper right help option when logged into the account. Chat is great they will tell you whats going on and help you fix it.


Msg#: 4589884 posted 1:47 pm on Jul 29, 2013 (gmt 0)

@minnapple - thanks for the pointer!

However, the advice received from Google support (change max. CPC to "manual" and ensure all products are targetted, then wait) hasn't helped (so far...)

What I'd like to achieve is to use my existing campaigns (thus incurring no extra daily costs) to advertise a small number of products on Google Shopping. I have 65 products split across two (existing) campaigns, each product (and variant) targeted with "adwords_labels" in the Merchant feed and Adwords. Surely this would be enough? Can anyone offer any insight?



Msg#: 4589884 posted 10:41 am on Aug 26, 2013 (gmt 0)

We had our product feed set up and fetched yet products not appearing in G shopping (although linked to our adwords account). Products were showing "waiting for review".

I've sent an email to support and about 48 hours later someone from Google visited our ecom site, registered an account and made a test purchase going all the way to the payment form (stopping there). 10 minutes later we receive an email from g support telling us that all is OK and products should start showing in search soon.

From looking at our logs i can see that they actually checked the site to make sure it is a legit business. The guy actually looked at our mailing address and business info page before proceeding to register an account, put something in the cart and proceed to payment.

Hope that helps...

Check your logs for a "" visit.

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