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Google Shopping (Was Google Merchant Center) Forum

Paid clicks down to 0
GMC is showing paid clicks at zero - is it right or is it bust?

 6:23 pm on Oct 6, 2012 (gmt 0)

In the GMC Dashboard under Performance, I have product listing ads and they normally show 60-80 paid clicks per day but on 29 sept and ever since it is showing as 0 paid clicks.

Free clicks chart seems to be up and down and looking normal.

Question: is the Paid click chart dead (no longer updated)? is it broken? or is it right?



 8:59 am on Oct 10, 2012 (gmt 0)

Hey ho. Looks like it was broken.

I went in to GMC today and the chart looked as lovely as pie - all wavy davy as it should.


 9:15 am on Oct 10, 2012 (gmt 0)

Thankfully, just broken and now repaired.

Thanks for the update.


 3:44 pm on Oct 19, 2012 (gmt 0)

Ours is showing the graph and cost, but all keywords show zero for everything, so no idea what is actually going on. One campaign in product listings has been active for 3 days with so far zero cost - so not sure what the status is.

So basically, looks like something is broken.


 8:26 pm on Oct 27, 2012 (gmt 0)

I found it interesting the last few days. We let our paid click bank run out and did not feed it more money. Normally we would still get quite a bit of the free clicks even with out spending any, but now it seems they have turned the dial down on the freebies.

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