Senior Member from CA
joined:Nov 12, 2003
We have been lucky for the past 15 years, but now we are getting a rash of click fraud in the past few days.
Since we use Shopify, we don't have access to the raw web logs that Google needs.
Fortunately I have a degree in statistics, I have created detailed Analytics reports, with statistical analysis, and the evidence is soundly against Google.
We are on monthly invoicing, so at least it's not an issue of trying to get the money back from Google.
When push comes to shove, how is Google in responding to click fraud complaints?
We do a lot of business with Google, so I hope they are a little more accommodating to their larger accounts.
If I get the brush off, I'm seriously contemplating that Google will find a little less in their envelope at the end of the month.