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Constant 'Unresponsive Script' Messages
And Extremely Slow Loading
namniboose




msg:4546599
 9:52 pm on Feb 18, 2013 (gmt 0)

I have been having this problem for months - presumably since the new interface. I often cannot even access a page.

I am using the latest version of Firefox and don't have any connectivity problems.

Is Google working on this problem? Anything I can do my end? I have just paused one of my accounts because I cannot manage it.

Thanks,
Aline

 

dmorison




msg:4546760
 1:54 pm on Feb 19, 2013 (gmt 0)

> Anything I can do my end?

Have you tried Google Chrome on the same platform?

RhinoFish




msg:4546802
 4:38 pm on Feb 19, 2013 (gmt 0)

I use FF all day every day.
Try disabling all of your plugins / addons.

namniboose




msg:4546855
 7:47 pm on Feb 19, 2013 (gmt 0)

I don't have any plugins with Firefox (that I know of...). I had wondered about using Chrome.

Thanks - will try.

Aline

eWhisper




msg:4547070
 12:56 pm on Feb 20, 2013 (gmt 0)

Here are three more things to try:

1. Clear your cache regularly. I sometimes find that Google will cache the scripts and if you are using old ones; it can slow down Google. I will run into the 'there is a new version of the UI - please refresh the page' 20 times in a row; and clearing the cache usually fixes this.

2. Look at how many rows you are examining. If you are using 10 rows; its often fast. If you are showing 100 or 500 rows; its often much slower. So, deciding how much data you really need to see can speed up the UI as well. If you are doing most of your work in the adwords editor, often you can use just 10 rows in the UI for navigational purpose, then switch to a larger number on the pages where you want to see that much data; then switch back to 10 rows.

3. Look at all the data you are displaying. Google has to retrieve all the data to show on a page. So, if there are columns you never use but are being displayed, feel free to remove those from the UI.

namniboose




msg:4547606
 8:01 pm on Feb 21, 2013 (gmt 0)

I don't have a lot of data and I have gotten rid of unnecessary columns but I will try clearing the cache...

Thanks

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