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Account Suspended Due to Ex-Employer
Google Account Suspended
kushmania




msg:4406318
 10:28 pm on Jan 12, 2012 (gmt 0)

Today was one of those WOW/WTF days. I found out that my personal google account, unused for months, was permanently suspended because of a relationship between my account and a former employer.

... and thats not the kicker

To resolve the issue, I have to talk to my former employer (who has complete disregard for G's policies), and ask them to comply inorder to get my account back in good standing. Also happens to be part of the basis why I don't work for them.

hmmmm ... nice going Google

 

kushmania




msg:4406320
 10:31 pm on Jan 12, 2012 (gmt 0)

btw... never used my personal credentials while working for anyone. how did they even make a 'connection'

piatkow




msg:4407274
 1:24 pm on Jan 16, 2012 (gmt 0)

The only possibilities that I can think of were using the business address as your correspondence address at some point, using a company email address for account registration, or logging in to the account while at work. I would have thought the first two most likely.

Did you perhaps register using your office email so you could see the response in business hours then change it to your personal email address?

kushmania




msg:4407341
 5:03 pm on Jan 16, 2012 (gmt 0)

Thanks Piatkow,

nope, never used the business address for my employer for that, nor did I log in from work. In fact, I haven't used my adwords account during my employment there.

It's really unfortunate that they would tie my personal account with my employer, I think boderline infringement of privacy. I've spent close to $20 million with adwords through my career, advocating adwords good practice. My last employer is the only one who just didn't care.

bwnbwn




msg:4410822
 8:35 pm on Jan 25, 2012 (gmt 0)

kushmania did you ever take your laptop to work there then take it home?

Habtom




msg:4410840
 9:12 pm on Jan 25, 2012 (gmt 0)

was permanently suspended because of a relationship between my account and a former employer


Are you sure it is because of the relationship with your former employer? Recently Google has been shutting down active and non-active accounts without giving any specific reason. There was a thread here with people complaining about that.

kushmania




msg:4412318
 2:59 pm on Jan 30, 2012 (gmt 0)

Sorry for the delayed replies folks.

bwnbwn - I'm thinking that the laptop could be the main connection, because I used my personal one for work when I was away. I really think that they should have a separate policy for advertising professionals. I don't know a clients prior history until I log into their account.

@Habtom - I am 90% sure that that was the reason. The robo rep on the phone listened as I went down the list of former clients and employers (because they are not allowed to tell you who) and 'hinted strongly' that my former employer was it.

bwnbwn




msg:4412788
 6:51 pm on Jan 31, 2012 (gmt 0)

It is the culprit. I would contact the rep again ask for a reconsideration that your no longer an employee there and that all ties have been severed between you and them.

I have feeling you should get your personal account back after proving your not responsibile for a company from a personal account.

I would look into clean sweep on the laptop and go fromn there.

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