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Is AdWords "Billing Content Change" Email Legit?
May be legit but doesn't look it.
netmeg

WebmasterWorld Senior Member netmeg us a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



 
Msg#: 4282066 posted 6:23 pm on Mar 15, 2011 (gmt 0)

Received emails today from billingcontactchange-americas@google.com about confirming/changing billing details for clients who are on invoice terms.

Now, I checked the headers, and it *looks* like it might have come from Google. But the email itself looks kind of skeevy, and I'm not replying to it (even though I do need to make some changes)

If it *is* legit, suggest Google find a better way to communicate this - like through our account interfaces. There's been way too many AdWords phishing attempts, and smart account managers shouldn't touch it.

If it's *not* legit - then consider this a report of such.

 

limoshawn

5+ Year Member



 
Msg#: 4282066 posted 7:06 pm on Mar 15, 2011 (gmt 0)

I got one to, it's a very good fake if it is fake, google fail if it's real.

LucidSW

5+ Year Member



 
Msg#: 4282066 posted 2:40 pm on Mar 16, 2011 (gmt 0)

Google doesn't send such emails. It's a phishing attempt.

rustybrick

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 4282066 posted 12:16 pm on Mar 17, 2011 (gmt 0)

Nope, it seems real, see

[google.com...]

limoshawn

5+ Year Member



 
Msg#: 4282066 posted 12:52 pm on Mar 17, 2011 (gmt 0)

I hope that not many people got that email, talk about muddying the waters.

pageoneresults

WebmasterWorld Senior Member pageoneresults us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 4282066 posted 2:18 pm on Mar 17, 2011 (gmt 0)

billingcontactchange-americas@google.com


What kind of frackin email address is that? Google, you should really know better than to do something like this. Especially with a spammy looking email such as the above. I sure as hell wouldn't touch that one either, it would have gone straight to the bin, if it made it past my junk mail filters.

engine

WebmasterWorld Administrator engine us a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month Best Post Of The Month



 
Msg#: 4282066 posted 2:27 pm on Mar 17, 2011 (gmt 0)

Yeah, I agree, it's something they could, and should have done via the interface.

The phishers will have caught on to this by now and will be prepping their missives.

netmeg

WebmasterWorld Senior Member netmeg us a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



 
Msg#: 4282066 posted 2:27 pm on Mar 17, 2011 (gmt 0)

Thanks @rustybrick.

It's certainly not the way I'd go about communication of this nature. AWA, if you're still out there, you might pass this up the chain.

limoshawn

5+ Year Member



 
Msg#: 4282066 posted 2:41 pm on Mar 17, 2011 (gmt 0)

@netmeg not sure if this was the case for you but, the one i got was for an old account that hasn't been used in years (maybe 4 years, sold the business that was being advertised), I wonder if this was just an attempt to get some old accounts interested again?

netmeg

WebmasterWorld Senior Member netmeg us a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



 
Msg#: 4282066 posted 4:04 pm on Mar 17, 2011 (gmt 0)

No, mine came in for current accounts (just accounts that are on invoice terms and don't pay via credit card)

ken_b

WebmasterWorld Senior Member ken_b us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 4282066 posted 4:18 pm on Mar 17, 2011 (gmt 0)

I got an email this morning telling me that my ads were not running because there was a problem with my AdWords account.

I don't have, and never have had, an AdWords account.

netmeg

WebmasterWorld Senior Member netmeg us a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



 
Msg#: 4282066 posted 4:32 pm on Mar 17, 2011 (gmt 0)

THAT one is a common phish.

(And is why email shouldn't be medium G uses to communicate on billing issues)

limoshawn

5+ Year Member



 
Msg#: 4282066 posted 4:49 pm on Mar 17, 2011 (gmt 0)

the account that I received the email for was on invoice terms also.

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