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AdWords Interface & Chrome
Freezes every few seconds

 4:41 pm on Apr 29, 2010 (gmt 0)

I was ranting on twitter this morning (in my usual fashion) because for the past few weeks, I've been having no end of problems with the AdWords interface in Chrome - and now it's gotten to the point where it's pretty much unusuable. It just *freezes* every few seconds. Can't scroll, or in the middle of a drop down, or after you click on something - or sometimes for no reason at all. As soon as I tweeted out my frustration, six or seven people tweeted back that they were having the exact same problem.

So is it just us? It doesn't happen to me with Chrome on any other site, so I'm pretty sure it's AdWords. Chrome is my default browser, because with most sites it's really fast. Kind of stupid that Google's own browser doesn't play well with an important part of Google's operation, but there it is. I *need* at least three browsers that will work with Google products and services, because I need to be able to be in multiple Google accounts at the same time.




 5:00 pm on Apr 29, 2010 (gmt 0)

Not to steer the thread away from Chrome! But, I've experienced this precise issue in Firefox as well - just over the past few days.


 5:32 pm on Apr 29, 2010 (gmt 0)

That's fine - I mostly use it with Chrome, so to be honest, I haven't tried in FF. It seemed sluggish in IE8, but everything is sluggish in IE8. And I haven't used it enough - maybe it's freezing up every few seconds in everything.


 12:19 pm on Apr 30, 2010 (gmt 0)

I have that issue all the time in Chrome - I think it has something to do with all the Ajax loading.

FYI - you can have multiple Chrome profiles that don't share cookies on the same computer. I personally have 6 different Chrome profiles (same code base - different plugins and bookmarks) depending on what I'm working on. You can also do the same thing for FF and have multiple FFs running at once that don't share cookies so you can just load up FF 3 times and login to 3 different Google accounts.


 2:28 pm on Apr 30, 2010 (gmt 0)

Yea, but the problem with that is #1 Chrome keeps just *freezing* in the AdWords UI, and FF is such a freaking resource hog - just running it *once* for any period of time is bad enough.


 7:04 pm on May 13, 2010 (gmt 0)

Have you guys enabled the "local storage" setting that Google added to Adwords? You'll know the status by looking in the upper right near the logout.

I had it turned on thinking the local storage would speed things up, but in my case it froze the page every few seconds. I disabled local storage and I no longer have the problem...

The problem occurred in both FF and Chrome, now I don't have the issue in either.


 11:35 pm on May 13, 2010 (gmt 0)

I don't remember, but I'll see if I can find a setting for that and if it's enabled, try turning it off. Thanks.


 11:21 am on May 15, 2010 (gmt 0)

I tried the local storage when it was in beta, and tried it again after the full release and in both cases I disabled it after a couple days.

I could not find any speed bonuses with it; and it just seemed to freeze a lot of pages.


 6:50 am on May 16, 2010 (gmt 0)

I agree with eWhisper - local storage seems to not work well with my Chrome on Win7.


 2:33 pm on May 17, 2010 (gmt 0)

Well I don't have it enabled, as far as I can tell, and I still have no end of problems with Chrome and AdWords.


 3:20 pm on May 17, 2010 (gmt 0)

I'm finding it ironic that I use chrome for most things unless it's a Google product.

Google Reader offline doesn't work properly in Chrome. Google docs works better in FF than Chrome (and forget trying to use offline editing in Chrome). AdWords works horrible in Chrome.

So Google is actually pushing me back to FireFox from their own browser.


 5:54 pm on May 17, 2010 (gmt 0)

It's even worse for me, I'm being pushed back into IE. FF is such a resource hog, even with plugins disabled temporarily, after X amount of time I have to restart it. And half the time it doesn't even shut down properly. I had high hopes for Chrome. But it does burn me when Google gets all excited hyping extensions for Chrome when the core property doesn't even work with their own products.


 12:38 pm on May 20, 2010 (gmt 0)

netmeg, have you tried a complete uninstall and reinstall of Chrome?

I'm having the exact opposite situation with Chrome. I can only use the Chrome browser for Google properties since they are so jquery/ javascript/ ajax heavy. In any other browser Google properties come to a crawl within a few minutes. I can run Chrome all day with no problems now that I turned off the local storage.

The only other thing I would suggest looking at is seeing if you have the resource monitor on. Right click> inspect element> resources tab> and make sure this is disabled. When I enable this feature my page loads slow down considerably.

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