homepage Welcome to WebmasterWorld Guest from 107.22.37.143
register, free tools, login, search, subscribe, help, library, announcements, recent posts, open posts,
Subscribe to WebmasterWorld

Home / Forums Index / Google / Google AdWords
Forum Library, Charter, Moderators: buckworks & eWhisper & skibum

Google AdWords Forum

This 142 message thread spans 5 pages: < < 142 ( 1 2 3 4 [5]     
An Early Holiday Gift from Google
Banned for Life
mortgagemax




msg:4035865
 2:29 am on Dec 3, 2009 (gmt 0)

On behalf of my wife and children we would like to thank you. After over a half dozen years and many MILLIONS spent in advertising you banned us. We had advertised many affiliate programs through the years. All legitimate products, in fact you approved the ads and worked with us in advertising them. Then one day you didn't like those products anymore. We eliminated any questionable products including those that were downgraded to a QS of 1. That apparently still was not enough. We received no explanation as to why we were banned, we received no warning (it was supposedly sent to an old email account despite you having all my current ones) and best of all there is no appeal process. I have never seen such brutal, harsh and completely heartless tactics. Thank you for absolutely destroying our holiday season.

 

Mister Bogdan




msg:4042190
 3:48 am on Dec 13, 2009 (gmt 0)

Has any of the largest newspapers ever banned any of their advertisers FOR LIFE? No way. They simply declined to advertise a specific Ad(s) if they felt it was inappropriate for any reason.

That is what i wanted to say to google defenders on this site. Very good point.

I think that this banning of google adwords accounts is second tryout to rise bids but in more sophisticated way. Do you remember before one year when bids was 10$ by default for some (every third) keywords? It seems that this "google trick" failed and we are the victims of a second.

They are so powerful and able to afford to remove customers which pays/paid a lot to their bank account. It is time for this EVIL MONOPOLY in America/World to COME TO ITS KNEES. Then our business cannot be hit if some company decide that content is poor quality just if you have free newsletter sign up section on website or affiliate link, etc. which is ultra stupid reason like all other presented reasons by google. They hide something probably.

Acrill




msg:4043114
 10:51 pm on Dec 14, 2009 (gmt 0)

Overall, PPC provides the best return with the least risk

Wrong. The best return inevitably involves the highest risk. If the risk isn't there to begin with, then the competition moves in and makes it risky.

This is a basic rule of business/investment. AdWords is risky.

Dr_Netter




msg:4043232
 3:21 am on Dec 15, 2009 (gmt 0)

Acrill, simply untrue. You are assuming that the "competition" AKA "market" knows all and always makes the right decision. Great for Finance 101...horrible for the real world.

Be that as it may, lets not get lost on the fact that Google is doing extreme harm with their recent policy to drop long-term, honest accounts without recourse. You can't get anyone to really listen or do anything at Google. The ivory-tower monkeys who don't communicate with the outside world and who create the infallible algorithm by which Google operates and who have no concept of human decency are in charge over there. Until I see some action to rectify the harm that has been done to innocent marketers -- some of whom frequent this forum -- and show some shred of human decency, I will not think otherwise.

Anyone on this forum who works for Google should be ashamed. Better yet, redeem yourself and speak up for those who have been harmed on Dec 2. This is a travesty. Oh...and Karma's a bit_ _.

copemedia




msg:4043271
 5:51 am on Dec 15, 2009 (gmt 0)

I actually found a success story. It looks like it was from the dec 3rd banning. Maybe some answers from him would be helpful. I have no idea how he got a response from google, but apparently they called him?

[edited by: engine at 12:25 pm (utc) on Dec. 15, 2009]
[edit reason] No specifics, thanks, see WebmasterWorld TOS [/edit]

Dr_Netter




msg:4043475
 3:35 pm on Dec 15, 2009 (gmt 0)

copemedia, your message appears to have been edited. But, I hope this is a positive sign for all the good guys. The bad guys can go pound sand.

wheel




msg:4043802
 12:44 am on Dec 16, 2009 (gmt 0)

The bad guys can go pound sand.

Bad guys? Affiliate marketers? Mortgage lead developers? Really?

In the rest of the world, outside of the 20 year old geek crew, people promoting their products is considered normal business. And it's understood that it's part of keeping society running - including keeping people's jobs and providing services that people need. Suggesting that the people that Google seems to be banning in this sweep are 'bad' is absolutely insane. You could be next.

As I noted at some point around here, Tiger Woods apparently a) made a billion dollars and b) stuck his wood into anything with a skirt, despite a clear moral obligation not to do that. And people buy all manner of stuff based on nothing other than the company they're buying from PAID Tiger Woods to promote their products. Clearly defined paid shill with no morals. And no one has a problem with the process of paying this person to advertise and promote their products.

That's a 'bad guy'. Not someone who sells satellite TV subscriptions online and makes a commission from the sale. Yet compare the response between the two. Google's banning the second, you're calling them bad guys. And conversely there's a slew of companies that are 'standing' behind a blatant multiple philanderer.

Don't talk to me about bad guys - we (and you) need to be very very concerned that we become the next 'bad' guy.

Dr_Netter




msg:4043894
 3:54 am on Dec 16, 2009 (gmt 0)

Wheel, trust me. I'm on your side and greatly appreciate your response. Read the rest of my messages. Keep it up. We need as much energy behind this as we can muster.

wheel




msg:4044050
 12:32 pm on Dec 16, 2009 (gmt 0)

It's exhausting reading all of this :).Apologies if I misinterpreted your tone.

Dr_Netter




msg:4044127
 2:37 pm on Dec 16, 2009 (gmt 0)

Wheel, No worries. If you are incensed by the latest heavy-handed treatment of long-time, honest Google advertisers, we are on the same team.

Now, has anyone reading this thread who got the "Letter of Death" from Google on Dec 2nd or 3rd and applied to be reinstated heard anything back?

vetofunk




msg:4044505
 2:59 am on Dec 17, 2009 (gmt 0)

There are a ton of people like me who were banned back in September and who have agency teams at Google doing nothing for them...I wouldn't expect much response back.

Dr_Netter




msg:4044538
 4:17 am on Dec 17, 2009 (gmt 0)

My expectations are low..but my hopes are high.

This action by an American corporation is one of the most heartless, harmful things I have seen done in business in quite some time. Ranks up there with Enron and their handling of their pension plan. You trust people/companies to do the right thing. Then, you find out there is EVIL among us...

The unofficial company slogan is "Don't be evil". According to Wikipedia: "Google has been criticized for concerns relating to the privacy of personal information, copyright, as well as censorship."

I would add to that abuse of monopolistic power. When you terminate customers FOR LIFE, that is evil. Have you EVER had a company ban you for life for anything? Is this the company we want to support going forward? I don't care what their reasoning or excuse is. I mean...no explanation...no definitive way to correct the "evil" we have done. Let's cut to the chase. Google is the problem. Not us.

zohan777




msg:4044559
 5:05 am on Dec 17, 2009 (gmt 0)

Dr_netter,

As I've mentioned several times on this blog I've had a few back and forth with G but their replies were as dumb as a doorknob even when I replied that their formal reason for disabling my account was a website I've never (ever) promoted in a niche I've never promoted.

After that email they simply replied with a generic "we can't help" even though I asked this to be escalated to a higher-up.

Like I said, I get more courtesy and customer service from my (illegal-alien) Gardner.

apollo23




msg:4045336
 9:05 am on Dec 18, 2009 (gmt 0)

Big G is really wreaking havoc with our life.

Was promoting affiliate products and since my campaigns were not profitable, have since paused the campaigns.Yet i was also given the unfateful email that my account was banned!

How can they banned my account when i was not promoting anything at all? I felt like i was caught speeding on the highway 2 months back and they are after me now!

The QS of the ads were all above 5 then and when i tried to explain myself, their reply was always the same. The LP of the ads were against Mr G terms and conditions. They made no afford to share with you which campaign was causing the problem.

I really wonder Mr G is so perfect and has never done any wrong in life?

SuperF




msg:4045851
 11:16 pm on Dec 18, 2009 (gmt 0)

aplollo23 - it's quite simple:

Google makes new rules that they don't publicise or even email to customers, then they retroactively apply them, causing people who have always done their best to abide by the rules to lose their account forever, limiting their PPC advertising to 20% of the market - forever.

This is the only the most brains trust and spare billions company in the world can combat spammy ads without paying for humans to look at them.

BTW - don't pause. Delete instead. Don't believe what Google say about ignoring things that are paused.

J_RaD




msg:4045862
 11:40 pm on Dec 18, 2009 (gmt 0)

if you delete the campaign do you really think it goes away? Your gmail sure doesnt'.

timothius




msg:4045964
 4:45 am on Dec 19, 2009 (gmt 0)

<sigh>I got word back from them. They mentioned the domains that were a problem for them. They had not detail on what the problems there were.

The terrible thing is I have not been advertsing those domains for a while. All campaigns that have anything to do with those domains were deleted prior to the ban. (although I admit there were a couple campaigns that were paused, but hadn't run for ages...)

You can't even believe what Google says anymore, as they've repeatedly told me that pausing is just as good as deleting. </sigh>

rise2it




msg:4046031
 8:30 am on Dec 19, 2009 (gmt 0)

Unfortunately, those amounts are a drop in the bucket compared with what they are making from the 'giants' stores/advertisers which are still allowed to advertise for basically any term in existence, even when their ads are not relevant, or for products they don't even carry.

GetReal




msg:4046166
 5:40 pm on Dec 19, 2009 (gmt 0)

After reading all the posts related to bad landing pages, and banned accounts, I believe that Google intentionally does not want to specifically explain what defines a good landing page and what does not.

If Google told all of us exactly what they expect, then some of the fraudulent web sites would just use this to their advantage….

GR

Voxman




msg:4046231
 10:24 pm on Dec 19, 2009 (gmt 0)

I wonder if because the account is banned does that mean we can't take part in the developer end of The Wave? We are still seething over the snub after taking money from us for 8 years BUT with that said.. strangely enough..it didn't have the impact on sales we thought it would. Along with the good clicks we also don't get the fraud Google clicks either.

apollo23




msg:4046301
 1:38 am on Dec 20, 2009 (gmt 0)

The best part was in the last email to me, they still include some links on their terms and conditions.

My account was already banned. What is the use to read those links when they don't even share with you which campaign was the cause and offer you a chance to either remove or correct it.

Since i see so many are having the same fate like me, i have grown from sad to disappointed. It is like courting on a 1 sided love affair! Hahaha...

Hopefully Yahoo and Bing will love us more.

jastra




msg:4048632
 9:45 pm on Dec 23, 2009 (gmt 0)

So many of the people here who were victimized by Google are simply collateral damage. Google has a history of this. To target and kill off a segment of bad guys they cast too wide a net and execute honest people.

They're not about to publish their rules. If they do, then they're open to arguments, interpretation, lawsuits and probably government regulation. It's better for them if they stay mute. (After all, it's their company, their rules, their discretion, etc. and everybody can go to blazes.)

And anybody who is dumb enough to condemn "middlemen" in commerce is naive beyond belief. Hell-- your corner grocery store owner is a middleman. Go try and deal directly with Campbell Soups. Incredible.

Voxman




msg:4049309
 5:06 pm on Dec 25, 2009 (gmt 0)

It will be interesting to see how this affects people who didn't get kicked out of Google Adwords. They should be afraid...very afraid indeed...because they might be next.

The fact that Google picked the Christmas season to do this to people was the most dispicable part of their half baked plan.

I removed Google from my life and have moved on. As I said to them on my last email...no need to reply with your auto generated email...I don't want any email from them unless it starts with a heartfelt apology and compensation of some sorts to get me to come back to them.

This 142 message thread spans 5 pages: < < 142 ( 1 2 3 4 [5]
Global Options:
 top home search open messages active posts  
 

Home / Forums Index / Google / Google AdWords
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About
© Webmaster World 1996-2014 all rights reserved