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Keyword Tool Down?
Your session has expired. Please return to the AdWords homepage and login
BigAdventure

5+ Year Member



 
Msg#: 4006321 posted 3:51 pm on Oct 13, 2009 (gmt 0)

Last few days every time I try to use the Keyword tool I get

"Your session has expired. Please return to the AdWords homepage and login again."

But I haven't timed out. I can still see the rest of my info and navigate...just can't use the keyword tool. I've tried logging out and back in. I've called friends to run the search in their accounts. I've tried fewer keywords input. I've tried website content instead of keywords.

It's all Fubar.

Anybody know what's going on?

 

BigAdventure

5+ Year Member



 
Msg#: 4006321 posted 4:55 am on Oct 14, 2009 (gmt 0)

bump

BigAdventure

5+ Year Member



 
Msg#: 4006321 posted 5:18 am on Oct 14, 2009 (gmt 0)

Looks like only the new beta keyword tool is working and it doesn't have an option for exact match search

bazza9

10+ Year Member



 
Msg#: 4006321 posted 11:28 am on Oct 14, 2009 (gmt 0)

Can anyone tell me how to access the keyword tool? I can no longer do so from within my Adwords account, since the switch to the new interface.

rustybrick

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 4006321 posted 11:37 am on Oct 14, 2009 (gmt 0)

Works for me.

bazza9

10+ Year Member



 
Msg#: 4006321 posted 11:39 am on Oct 14, 2009 (gmt 0)

It's ok - I've just found it!

BigAdventure

5+ Year Member



 
Msg#: 4006321 posted 4:13 pm on Oct 14, 2009 (gmt 0)

For anyone who hasn't found it you now go to Opportunities and on the left sidebar is a link to the keyword tool.

I just figured out it's not working in firefox, but works in explorer

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