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adwords account suspended

 10:14 am on Apr 26, 2008 (gmt 0)


we opened a new adwords account for an escorts site of our client.

Our Keywords and ads got rejected 3-4 times saying you should promote the alternate product.

Since, our Kwds and ad copy was showing as disapproved, we were working on them and submitting them again.

just 2 days back, we compared our site with the other competitors and got to know that we had few objectionable photos on our site which are not allowed on google.

We are working on the site today to remove it form all places and in the mean time, i got an email from google saying because you have made repeated attempts and violated our policies, your account has been permanently suspended. For this site , you would be not able to open any new account as well.

I have requested them and have told that now we have found the reason and to give us more chance.

Is there anything we can do to get a chance?

Has anyone faced this before and recovered ?

Please help.



 4:43 pm on Apr 26, 2008 (gmt 0)

Did you get a reponse back from them? Perhaps try sending multiple emails to different departments until you get someone that can/is willing to help you out. Just because one of their reps tell you something, doesn't mean you won't get a different answer from another one. Keep trying... that's the only thing I can suggest.


 3:23 pm on Apr 27, 2008 (gmt 0)

Just 301 your current domain to a new one; use a different credit card with a different name; open a new adwords account populating it with the keyword list you already have. Bada bing, bada boom. Back in business.


 5:20 am on Apr 28, 2008 (gmt 0)


Thanks for the response.

I canít do a 301 on my main domain as that domain is our main domain business and we have some natural rankings as well for it.

What I am thinking of is, to run the same site on a new domain as well and remove those few images (which are not according to the google guidelines) from the site hosted on that new domain. . I will submit this new domain to new account that i will open.

I know it has a risk of getting both the sites indexed by good for natural results. If I block google in robots.txt on the new site, it will stop the adwords crawler. Is it possible that I can allow the good PPC crawler but stop the natural search crawler of Google, Yahoo and MSN?

But since the above way will have a problem of keeping both the site updated every time.

Here is another solution, I am thinking -

I will remove those images from the main site.

But a new domain and have the same site running in both the domain. I will submit this new domain to new account that i will open. What do you advise ?


 6:03 am on Apr 28, 2008 (gmt 0)

Just another way of coming to the same end. Ultimately the best solutions is to make the needed modifications to your exisiting site to meet adwords policies. Otherwise, you can open a new account for a new domain, but you'll eventually face the same issues on that one too. My comments assumed you had no other choice.


 6:15 am on Apr 28, 2008 (gmt 0)


thanks for the quick reply.

Is it possible that I can allow the good PPC crawler but stop the natural search crawler of Google, Yahoo and MSN?


 6:39 am on Apr 28, 2008 (gmt 0)


I just found -

To prevent AdsBot-Google from accessing your site, add the following to your robots.txt file:
User-agent: AdsBot-Google
Disallow: /

So, using this, is it possible that we allow only this bot to crawl the site and no other bot including googlebot natural search bot?


 7:38 am on Apr 28, 2008 (gmt 0)

There is a way to stop all google bots except for the ppc (adwords) bot.
use the following code in robots.txt file.

User-agent: Googlebot

Disallow: /

User-agent: Adsbot-Google

Allow: /


 7:49 am on Apr 28, 2008 (gmt 0)

Oo.. Thanks a lot.


 4:16 pm on May 1, 2008 (gmt 0)

Don't block adsbot you won't get anywhere..


 8:16 am on May 2, 2008 (gmt 0)

Can you please explain ?


 8:25 am on May 2, 2008 (gmt 0)

the code i gave wont block adsbot. it will block googlebot but will allow adsbot


 11:38 am on May 3, 2008 (gmt 0)

A while ago, my Adwords account was banned for no reason. They told me my ads promoted the kind of services you and I don't want to be associated with (p*rn related stuff). This was simply untrue. There was not even a clue that could have created this misunderstanding. The least they could have done was sack me for being into arbitrage. But no, the told me I advertised for certain kinds of adult material.
I have been writing with the Adwords staff in a polite way for many months. But all they send me were some canned replies repeating that my Adwords account was banned. I learned that in some cases, politely explaning the truth to Google will get you nowhere.
So my advice would be, continue your strategy of being patient with them for a little while. But if needed, take matters into your own hands and create a new account using a different business name and start all over again with a new website.

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