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Google Conversion Tracking Expired Certificate
For those of you with Conversion Tracking in your Confirmation Page
duckhunter




msg:3592088
 5:16 pm on Mar 5, 2008 (gmt 0)

FYI for those of you using Conversion tracking. The Cert at https://www.googleadservices.com is expired as of this morning and throwing an 'Expired Cert Error' on our Confirmation page.

Might want to temporarily disable that <script> section so your customers are not getting Certificate errors when trying to checkout.

 

nakita_dog




msg:3592118
 5:38 pm on Mar 5, 2008 (gmt 0)

Doesn't that mean that anyone who is using Google's conversion tracking in their shopping cart could potentially lose sales until this issue has been resolved?

duckhunter




msg:3592126
 5:42 pm on Mar 5, 2008 (gmt 0)

Probably depends how you have the code setup but any Certificate Error from a customer's standpoint is bad IMHO.

My code runs and the order goes in before the HTML is rendered so the sale isn't lost, just a bad experience for the customer.

Rehan




msg:3592135
 5:48 pm on Mar 5, 2008 (gmt 0)

I just had a chat with an Adwords rep and asked her to escalate this to the technical team as an urgent issue.

Eurydice




msg:3592153
 6:06 pm on Mar 5, 2008 (gmt 0)

This is pretty funny. GAW earned $20 billion last year, but they haven't paid the $35 to renew their certificate. They could buy a ten-year certificate, but that costs a whopping $125 (let's do a cost/benefit analysis: ten years at $20 billion is $200 billion in revenues versus $125 in costs... hmmm... that's pretty close.)

duckhunter




msg:3592316
 8:51 pm on Mar 5, 2008 (gmt 0)

Well they renewed it. It does, however, expire again next year. Mental note for March 5, 2009

AdWordsAdvisor




msg:3592490
 1:19 am on Mar 6, 2008 (gmt 0)

Well they renewed it. It does, however, expire again next year. Mental note for March 5, 2009

hahah! Now on my calendar. For March 1st, even. ;)

Thanks very much for the heads up - and my apology for not even seeing this thread till now. One of those days.

I just had a chat with an Adwords rep and asked her to escalate this to the technical team as an urgent issue.

Thanks for that, Rehah. :)

I have just IM'd now with those same tech folks and before I could even send my second sentence, they wrote back 'resolved'.

AWA

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