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Google Conversion Tracking Expired Certificate
For those of you with Conversion Tracking in your Confirmation Page
duckhunter

10+ Year Member



 
Msg#: 3592086 posted 5:16 pm on Mar 5, 2008 (gmt 0)

FYI for those of you using Conversion tracking. The Cert at https://www.googleadservices.com is expired as of this morning and throwing an 'Expired Cert Error' on our Confirmation page.

Might want to temporarily disable that <script> section so your customers are not getting Certificate errors when trying to checkout.

 

nakita_dog

5+ Year Member



 
Msg#: 3592086 posted 5:38 pm on Mar 5, 2008 (gmt 0)

Doesn't that mean that anyone who is using Google's conversion tracking in their shopping cart could potentially lose sales until this issue has been resolved?

duckhunter

10+ Year Member



 
Msg#: 3592086 posted 5:42 pm on Mar 5, 2008 (gmt 0)

Probably depends how you have the code setup but any Certificate Error from a customer's standpoint is bad IMHO.

My code runs and the order goes in before the HTML is rendered so the sale isn't lost, just a bad experience for the customer.

Rehan

5+ Year Member



 
Msg#: 3592086 posted 5:48 pm on Mar 5, 2008 (gmt 0)

I just had a chat with an Adwords rep and asked her to escalate this to the technical team as an urgent issue.

Eurydice

5+ Year Member



 
Msg#: 3592086 posted 6:06 pm on Mar 5, 2008 (gmt 0)

This is pretty funny. GAW earned $20 billion last year, but they haven't paid the $35 to renew their certificate. They could buy a ten-year certificate, but that costs a whopping $125 (let's do a cost/benefit analysis: ten years at $20 billion is $200 billion in revenues versus $125 in costs... hmmm... that's pretty close.)

duckhunter

10+ Year Member



 
Msg#: 3592086 posted 8:51 pm on Mar 5, 2008 (gmt 0)

Well they renewed it. It does, however, expire again next year. Mental note for March 5, 2009

AdWordsAdvisor

WebmasterWorld Senior Member adwordsadvisor us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3592086 posted 1:19 am on Mar 6, 2008 (gmt 0)

Well they renewed it. It does, however, expire again next year. Mental note for March 5, 2009

hahah! Now on my calendar. For March 1st, even. ;)

Thanks very much for the heads up - and my apology for not even seeing this thread till now. One of those days.

I just had a chat with an Adwords rep and asked her to escalate this to the technical team as an urgent issue.

Thanks for that, Rehah. :)

I have just IM'd now with those same tech folks and before I could even send my second sentence, they wrote back 'resolved'.

AWA

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