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What in world has happened to my Adwords Login?
I can't get into my Adwords account

10+ Year Member

Msg#: 3512576 posted 6:49 pm on Nov 24, 2007 (gmt 0)

I can log in just fine to the same gMail account which is used as my Adwords account, but suddenly Google's telling me that account is no longer associated with Adwords!

I haven't changed a thing. I've logged in to Adwords with this gMail address countless times. This.Is.My.Adwords.Account, absofreakinglutely. All of a sudden Adwords login is telling me:

You're signed in to Google Accounts under the email __________@gmail.com and your Google Account password, but this is not a valid AdWords login. If you're an AdWords advertiser, try signing in using your AdWords email and password.

I've still been getting account notifications from gMail at that exact same address, and my ads still appear. Am I losing my mind, or has Google?

I've read every related thread I could find, emptied my cache, tossed my cookies, rebooted, changed my password to a different one, changed it back - all to no avail. Remember: I can log in to my gMail account just fine. The twist is that Google suddenly doesn't recognize it as the one associated with my Adwords account anymore.

My account is still running, yet I can't get in to admin it, or even to turn it off. As absurd as it seems (and it does seem absurd to me, yet..) has my Adwords account been hacked? Of course there is no one, and no way, to contact Google. This is a nightmare. Please help, someone -



WebmasterWorld Senior Member adwordsadvisor us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 3512576 posted 11:57 pm on Nov 26, 2007 (gmt 0)

Of course there is no one, and no way, to contact Google. This is a nightmare. Please help, someone -

I think it would be best to contact AdWords support directly, which you can do using the 'Contact Us' link at the bottom of any page in the AdWords Help Center.

Here's the link to the form:

Link to Help Center:

Be sure to provide as much information as you can about the account itself - for example the email address, the Account ID if you recall it, the contact name, and what sites are being advertised.


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