| 5:45 pm on Oct 16, 2008 (gmt 0)|
| 9:00 pm on Oct 23, 2008 (gmt 0)|
I've included the latest feedback since my last post in the Advertiser Feedback Report - and thought I'd bring the thread back to the top of the page, just in case there are any late-breaking additions. ;)
| 2:47 pm on Oct 24, 2008 (gmt 0)|
Not sure if it has been mentioned already but I think it would be fantastic if we could track keyword assists like you can in Yahoo's analytics package.
Basically the ability to see the "search funnel" people have used to arrive at our site from various searches that eventually lead to a sale.
| 3:47 pm on Oct 29, 2008 (gmt 0)|
I seem to be having a problem this week with my account timing out in a very short period of time (like five minutes or less) and having to log back in. That's annoying. No reason I shouldn't be able to sit there for at least ten minutes while I take a phone call without having to log in again.
| 11:16 pm on Oct 29, 2008 (gmt 0)|
I've just copy/pasted your feedback into this week's Advertiser Feedback Report, jkwilson78.
|I seem to be having a problem this week with my account timing out in a very short period of time (like five minutes or less) and having to log back in. That's annoying. No reason I shouldn't be able to sit there for at least ten minutes while I take a phone call without having to log in again. |
netmeg, I am asking around as to why this might be - and will post again if I learn anything substantive. Just out of curiosity, has anything changed at your end? Browser? browser version? Especially heavy gravity there in Michigan this week?
(ork, ork - as you would say!)
| 2:59 pm on Oct 30, 2008 (gmt 0)|
Well it's pretty cold (20F this morning) but other than that, no. Same old same old, and I've tried it in both FF and IE. My Chrome hasn't worked right since the AdWords Editor started working (but that's another issue) And it happens at work and at home, so that's four different computers right there. Sometimes I have to log back in just going from say, Traffic Sources to ECommerce, or from one profile to another. Other times it's fine, but it's happening more and more often.
It is true that I have a whole bunch of Google Accounts, since I have to maintain separate ones for my clients, and I'm in and out of them all day, but my primary Google Account has most of the GA accounts I'm responsible for linked to it. And that's the one that times out.
| 10:18 pm on Oct 30, 2008 (gmt 0)|
Some features I'd like to see in Google Analytics:
Web Form tracking
- Abandonment rate
- Most common form errors
- Days to completion
- Time to completion
- Completion Rate
I'm sure there are more metrics that could be extrapolated, but a way to measure forms in Analytics would be great. I can't tell you how many times I've argued that we are asking our visitors for too much information and simplifying a form would increase registration rates, orders etc...
Long tail keywords. Currently using an advanced filter you can extract the exact query on Google that resulted in a visit to your account. Especially so far paid search. For example keyword broad match shoes, but I get visits for blue shoes, red shoes, old shoes, goodie two shoes etc.. I want to see those in Analytics. With the filter above you can, however for some reason goals don't showing for long tail terms.
Closer integration with Website Optimiser. Like the site overlay report, but you can see website optimiser information in Analytics. Speaking of site overlay, instead of showing the current version a heat map like crazyegg.com have would be more beneficial.
That's all I can think of for now.
| 4:04 am on Oct 31, 2008 (gmt 0)|
OK, I've got a multi-purpose post.
Let me start by saying that all the latest feedback is now copy/pasted in this evening's Advertiser Feedback Report, and will be on its way in an hour or two.
And, as always, please accept my thanks - first for your thinking, and secondly for taking the time to post your ideas here.
I love it when that happens.
Then just to veer a tiny bit off-topic the the arc of this thread, regarding this issue:
|I seem to be having a problem this week with my account timing out in a very short period of time (like five minutes or less) and having to log back in. [...] |
|[...] I've tried it in both FF and IE. My Chrome hasn't worked right since the AdWords Editor started working (but that's another issue) And it happens at work and at home, so that's four different computers right there. Sometimes I have to log back in just going from say, Traffic Sources to ECommerce, or from one profile to another. Other times it's fine, but it's happening more and more often. [...] |
I've consulted with a number of folks across disciplines on this, and am not coming up with any other examples of GA users reporting this - nor any great suggestions either.
When I had only the first post to go on, one colleague suggested the ever-popular clearing of cache and cookies. But then I read about the four computers, and was not so sure. Unless they happen to have always had the same things done with them. Worth a try on one?
Then, another colleague IM'd me back as follows:
|[...] [Is it possible] that she has her email or some other google service open in one window (under a different login than her GA account)and then when she tries to access her GA account, it asks her to log back in? This is because at a given time, only one google account can be accessed. So if you access GA from one account and Gmail from another account, you have to log back in each time you go between services. |
I said this seemed unlikely, netmeg, as you are quite sophisticated - and you didn't mentioned having changed your habits from one week to the next. Still, I pass it along.
In any case, where we finally landed is that it may be best for you to consult with the support folks through the usual channels - and have them take a look at the account(s).
So, that's where I am so far. ;) I tried, and I will also keep my eyes and ears open.
| 2:42 pm on Oct 31, 2008 (gmt 0)|
Okey doke, thanks. No, I don't tend to keep separate windows open with different accounts - I have to use separate browsers to do that. But I do flit around between accounts a lot. (That I have to do that is a subject for a different discussion, heh) I'll see if it persists and then will contact support.
| 9:53 pm on Nov 6, 2008 (gmt 0)|
I noticed something odd today.
We relaunched a client's site last week, everything completely new. We don't have the GA code in yet (which is another story) and the GA account shows as flatline since the relaunch. However, when I do a status check for the code, it says the code was found and it's receiving visits. I've looked at the source code for the pages - the GA code is *not* there because my senior tech hasn't put it in there. So does GA actually only check the first time (when we first created the account) or is it looking at a cached page, or...? I would think when I clicked on the Check Status link, it would perform another check. But if it did, then it somehow got the wrong information.
(still being logged out periodically, just haven't had time to concentrate on that recently)
| 10:52 pm on Nov 6, 2008 (gmt 0)|
I just stopped by to see if there were any feature requests to pass along this week, and spotted your post netmeg.
I am not able to answer your question, I am sorry to say - not being sophisticated enough with GA - but I have already pinged GAA to see if get any insight from an an actual expert.
In the meantime - we've got at least six hours before I send the Advertiser Feedback Report this evening, and I'll happily include an feature requests that appear before I hit the 'send' button.
Thanks in advance. ;)
| 4:35 pm on Nov 14, 2008 (gmt 0)|
Sorry, didn't get to this last night so it'll wait till next week. But fer crysakes, *please* put the graphic files INSIDE the secure directory, can'tcha? Analytics has up to now been mercifully free of this plague of pop-ups about there being secure and non secure elements on the page that affects BOTH AdWords and AdSense in places, but ever since you put in the pretty new control panel (which I really like) I'm getting these pop-ups in GA now. UR DOIN IT WRONG.
| 5:54 pm on Nov 20, 2008 (gmt 0)|
I really like the new interface, showing me all the accounts that are linked in when I log in.
However - I would like it even better if I could set it to more than ten lines, and have it STAY wherever I sent it. That actually goes for all of Analytics. I typically set everything for at least 100 lines, and it's a real pain to keep resetting. Please save it till or unless I decide to set it back to the default.
| 9:32 pm on Nov 20, 2008 (gmt 0)|
Still having problems with data not showing up. For example - did an email promotion recently with tags for GA. Went in today to look at the stats, and I see twelve transactions as a result of that promotion, but two of them have $0 revenue, when they were a couple hundred bucks each. The transaction numbers are correct. The products aren't there except for the line item for the $10 discount. But I have others that worked just fine, so I can't figure out why some work and some don't.
| 11:17 pm on Nov 20, 2008 (gmt 0)|
@netmeg, try this script for more than 10 rows.
With relation to your other problem, if one of the product names or fields you use for E-commerce transactions inserts strange characters or line breaks it may stop certain transactions for happening in Analytics.
Features I would like to see:
Movers and Shakers - Visual report on keywords / referrers showing which ones are improving and declining in popularity.
Showing if they are improving or declining across search engines eg: Google.com sent more visitors for this keyword during this period, but Yahoo! send less visits for this period than previously.
I like EpikOne's notes feature ganotes.xpi plugin for Firefox.
Reporting on Affiliate activity in Analytics. You can enter an affiliate in E-commerce transactions, but I have no idea how to view this information in Analytics?
| 3:34 am on Nov 21, 2008 (gmt 0)|
Excellent! This has been a bonus week for GA feedback. ;)
All of the above posts are now copy/pasted into this week's Advertiser Feedback Report, which goes out in a couple of hours.
This has been such a busy week that I haven't had a chance to get to WebmasterWorld nearly as much as I might of hoped, for which I apologize. But is sure is great to see this feedback. Thanks!
By the way - an off topic update:
You and I have probably both noticed that GAA has been, uhm, not here much lately. Well, my valued colleague has moved up the ranks a bit, but the good news is that it looks as if he may be back to posting here again at some point soon - with an even more direct line to the right folks than before.
| 2:41 pm on Nov 21, 2008 (gmt 0)|
|With relation to your other problem, if one of the product names or fields you use for E-commerce transactions inserts strange characters or line breaks it may stop certain transactions for happening in Analytics. |
Thanks, but I don't think this is the case. It works for some transactions and not for others, and there are no special characters or breaks in the products.
Also thank you for the script, but as it uses greasemonkey, I'd have to be running FF for it to work - I have various Google accounts I have to keep running simultaneously in different browsers to be able to stay in them, and the account I run in FF isn't my Analytics account. I'd hope that eventually Google would see it as a desirable option to add, if enough people chime in that they want it.
| 4:39 pm on Nov 21, 2008 (gmt 0)|
Also let me reiterate an old issue that's becoming more and more of a pain - in the ECommerce section, we *need* to be able to sort by Transaction number. I don't know why we can sort by *all* the other columns, but not by that one. The more data we get over time, and the more segments we look at, the more important this becomes. My clients are asking me why I can't give them PDF reports right out of Google Analytics sorted by transaction number, fer crysakes.
| 2:07 am on Dec 5, 2008 (gmt 0)|
Hi all - we are up-to-date on this thread, in terms of passing the feedback along in the weekly Advertiser Feedback Report.
Today's report goes out in three of four hours from the time I write this - and I'd be pleased to pass along any additional feedback posted before then.
I'll check back again just before I send the report.
| 2:58 am on Dec 5, 2008 (gmt 0)|
Yep, I got one for this week (you almost guessed that, right?)
I now have several clients who sell products based on a subscription model. I'm struggling with a way to assign the entire value of the subscription to the transaction, in order to accurately gauge the ROI. All it picks up is the initial charge (usually the first month). In some cases, the transaction covers a known period of time (say, a year) but in other cases it's month-to-month, so all we can use is an average. I know this has to be a very common issue; it would be great if Conversion University or the GA Blog could post an article or articles on this topic. Or help with some filters, or *something*. It's only going to come up more and more in the future.
| 3:15 am on Dec 5, 2008 (gmt 0)|
|Yep, I got one for this week (you almost guessed that, right?) [...] |
Got it, thanks! (And I hoped more than guessed.)
(And yes, I will check back in again...)
| 1:58 am on Dec 11, 2008 (gmt 0)|
No pressure at all netmeg, but I am counting on you to help me prevent this really important section of the Advertiser Feedback Report from being totally empty this week!
Heheh. Only kidding.
All other feature requests welcomed as well, of course. The report goes out in about 28 hours. 'Plenty of time' as we say in the feedback biz. ;)
By the way, this may be a good place to mention in advance that I'll be away from AdWords - and this excellent forum - starting Monday, December 22nd and returning Monday, January 5th
| 4:30 pm on Dec 11, 2008 (gmt 0)|
Ok, I'd like Google Analytics to get me a vacation at least that long.
Other than that, I got nothing. Been a busy week. I did give you something in the AdWords Feature item tho.
| 12:09 am on Dec 12, 2008 (gmt 0)|
|Ok, I'd like Google Analytics to get me a vacation at least that long. [..] |
Hahahhah, netmeg. Or, as you might say, "Ork, ork" :)
Any other GA requests, anyone?
| 11:19 pm on Dec 18, 2008 (gmt 0)|
I would not be doing my duty if I didn't offer to pass along your GA feedback. So post it if you've got it.
Or not, if not. :)
As an aside, I wanted to say once again that I'll be away from AdWords - and this excellent forum - starting Monday, December 22nd and returning Monday, January 5th. During that time the Advertiser Feedback Report will also be on vacation.
The report will next be sent on Thursday January 8th - and any feedback included in this thread during my absence will be happily included in that edition.
Best regards to all - and thanks!
| 2:56 am on Jan 5, 2009 (gmt 0)|
Additional permission levels for users so I can allow certain people to see my analytics statistics without seeing my adsense revenue data.
It's necessary to allow people to see my stats at times but it's none of anyone's business how much I'm making from adsense.
| 10:18 pm on Jan 8, 2009 (gmt 0)|
Thanks for the post shortbus1662. As I mentioned in another thread, it's now in this week's the Advertiser Feedback Report.
Still plenty of time for additional ideas from one and all. The report gets sent in, oh, about six to seven hours from the time I post this.
| 3:15 pm on Jan 9, 2009 (gmt 0)|
Missed it by thaaaaaat much (just saw Get Smart recently)
At any rate, in 2009 I would like to see a series of tutorials or posts on building filters that's geared towards busy normal people (not uber geeks or math freaks) Think Analytics Filters for Dummies; a filter-building wizard would be even cooler!
I have a bunch of filters I use; most are ones I've figured out through trial and (much) error or snagged from someone else. The tutorials I've come across are time consuming, and not always easy to understand.
There have been more than a few times that I just stared at my Google Analytics screen, knowing that I'm about a quarter inch away from the information I *really* want, I just don't know how to write something to get over that quarter inch.
| 11:38 pm on Jan 15, 2009 (gmt 0)|
Got it, netmeg. Many thanks!
Note to all: the Advertiser Feedback Report goes out later this evening - in about 5 hours from the time I write this - so please feel free to add any additional product suggestions/ideas for the Google Analytics team before then, and I'll happily pass your thoughts along, verbatim.
Thanks in advance.
| 1:16 am on Jan 23, 2009 (gmt 0)|
What I said above: still true. :)
| 8:06 pm on Jan 29, 2009 (gmt 0)|
New week, same message, heheh.
|What I said above: still true. :) |
The Advertiser Feedback Report goes out in about nine hours, so please feel free to add your suggestions here.
This week, though, I am not holding my breath like I did last week. (Only until I passed out, fortunately.)