| 5:41 pm on Jul 14, 2007 (gmt 0)|
Yes, we saw the same thing yesterday and emailed google about it. We have yet to get a response back. Same boat, smaller account and always paid up.
| 8:11 pm on Jul 15, 2007 (gmt 0)|
Still have no response from google. That particular website was hacked that day and I am wondering if that had something to do with it.
| 1:32 am on Jul 16, 2007 (gmt 0)|
I too have not heard back, but I wouldn't expect to over the weekend.
| 2:18 pm on Jul 16, 2007 (gmt 0)|
I did get a response this morning that they are going to forward it to their technical group to be looked at. It is an eccomerce site that uses google check out and google referalls from time to time for check out.
| 3:32 pm on Jul 16, 2007 (gmt 0)|
Just got a canned email from a real person.
They have escalated the issue to their technical team and will contact me once they have found a resolution?.
Why does it seem like they are answering a different email?
| 5:20 pm on Jul 16, 2007 (gmt 0)|
We got the same email, not to sure what is going on
| 11:11 am on Jul 17, 2007 (gmt 0)|
My account is fixed, I did get a response that there is a known technical bug. If you run into the same situation contact google and they will look into the account and get you running again.
| 1:56 am on Jul 18, 2007 (gmt 0)|
This happened to one of my clients as well -- I didn't get any response via email but finally seem to be getting it sorted out in chat. Was pretty surprised to get the cancellation without any notification to me or my clients.
| 7:22 am on Jul 18, 2007 (gmt 0)|
My account is live again. i never received any notice of what happened or even that it happened. Just logged in and the red box was gone.