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Seven campaigns but only two show in Analytics
All campaigns in the same AdWords account
Susanne




msg:3282856
 3:57 pm on Mar 15, 2007 (gmt 0)

I just came upon a mystery in Analytics.

We have one AdWords acccount which contains seven campaigns. Two started last year and the last five started in the middle of February this year.

Now, I only find the first two campaigns in Analytics. How come?

 

netmeg




msg:3282912
 4:49 pm on Mar 15, 2007 (gmt 0)

Are they all active, or are any of them paused?

Susanne




msg:3283697
 12:28 pm on Mar 16, 2007 (gmt 0)

All of them are active and receiving impressions and clicks every day.

Pengi




msg:3284081
 6:08 pm on Mar 16, 2007 (gmt 0)

Counl the new campaigns be to pages that don't have the analyics code added to them?

[edited by: Pengi at 6:08 pm (utc) on Mar. 16, 2007]

Susanne




msg:3289335
 7:01 am on Mar 22, 2007 (gmt 0)

Nope, all pages have analytics code! I have double checked the landing pages for our ads.

Any other ideas?

netmeg




msg:3289782
 3:19 pm on Mar 22, 2007 (gmt 0)

Nope - you better contact Google.

narsticle




msg:3290093
 7:25 pm on Mar 22, 2007 (gmt 0)

is auto-tagging set to on?

Susanne




msg:3292535
 1:01 pm on Mar 25, 2007 (gmt 0)

Yes auto tagging is on.

All campaigns are in the same adwords account and there is no difference between them except in which countries they show.

[edited by: Susanne at 1:02 pm (utc) on Mar. 25, 2007]

karamkshetra




msg:3292999
 4:02 am on Mar 26, 2007 (gmt 0)

Click on contact support and shoot a mail to Google... They will get it rectified.

Susanne




msg:3300116
 3:23 pm on Apr 2, 2007 (gmt 0)

OK, the issue is solved.
I will share what I learned with you in case anybody encounters the same problem.

It seems Google wasn't able to attach the auto tagging code to some of our landing pages. Those specific landing pages are dynamic but we re-write on the server and remove parameters.

If you read this thread from the beginning you see that we have 2 campaigns that work fine and appear in Analytics. Those landing pages are dynamic and are not being re-written. Google attaches auto tagging code to them which is visible when clicking on an ad directly in the search engine itself.

Might be good to keep this in mind when working with complicated dynamic sites: it is not enough to check the ad by clicking it in the AdWords account. It will definitely work there because Google won't auto tag it. You must check it also directly in the search engine, where it gets auto tagged. Then only will you know for sure what your visitor is going to get.

Google also said that there was a problem importing "cost data" to the correct ptofile. If I understood correctly this was an error in Analytics and cost data was imported to the wrong profile.

Finally I was told Google was going to refund any money lost due to these errors.

Hope this helps somebody!

[edited by: Susanne at 3:24 pm (utc) on April 2, 2007]

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