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Google AdWords Forum

Keyword Tool Jammed
am I the only one?

 3:17 pm on Jan 31, 2007 (gmt 0)

Can't use the tool, any search just sits on "please wait" and doesn't move. Have emptied cache, tried different browser, different words and nothing.



 3:19 pm on Jan 31, 2007 (gmt 0)

Only affecting IE not Firefox.


 7:10 pm on Jan 31, 2007 (gmt 0)

I cant get it to give me cost and position estimates. FF or IE. Kind of important info when pitching new business for G.


 12:21 am on Feb 1, 2007 (gmt 0)

OK - I've pinged the tech folks on this one - and so far we are not able to reproduce it.

Is this still happening internetheaven and bigjohnt? If so, I hope you'll contact AdWords support about it and include the list of keywords for which you are experiencing this behavior - and also mention whether you are using the tool within your account or the 'stand alone' one.



 7:28 am on Feb 1, 2007 (gmt 0)

Now its working. no problem. I think have some problem for few days.


 11:29 pm on Feb 1, 2007 (gmt 0)

working now. was not working for a few hours. external or inside account. maybe intermittent overload

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