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Ad Scheduling Been Ignored
Google Is Not Turning My Campaigns On or Off
irldonalb




msg:3132857
 11:37 am on Oct 24, 2006 (gmt 0)

Hi All,

Is anyone else using the Ad Scheduling tool? Iíve setup this tool on two separate accounts and Google seems to be ignoring both. My campaigns are not been paused. When I do it manually, Google is not reactivating the campaign at the "On" time. This has previously been working on both accounts but hasnít worked since the weekend. Iíve doubled checked to make sure my account is on the right time zone.

Thanks
Donal

 

Green_Grass




msg:3132931
 1:23 pm on Oct 24, 2006 (gmt 0)

Well...Do contact them and let them know of the problem. They should be able to fix the 'bug' if any, and maybe you will get a small refund also.

BTW, this feature works fine for me.

DamonHD




msg:3132949
 1:35 pm on Oct 24, 2006 (gmt 0)

Hi,

Ad Scheduling is working really well for me on the couple of campaigns that I'm using it with.

I've been able to nicely flatten a "hole" in my vistors-per-hour stats at an ungodly (for the UK) hour of the morning with nothing more than a dash of scheduling magic.

Rgds

Damon

AdWordsAdvisor




msg:3133401
 6:15 pm on Oct 24, 2006 (gmt 0)

Well...Do contact them and let them know of the problem...

Agreed. Most often, for very particular issues such as this, contacting AdWords support from within the account(s) and providing a history of what happened when will be needed to get to the bottom of things.

BTW, I haven't been hearing anything about this as an issue - at least in the several hundred advertiser emails from the last 30 hours or so that I've taken a look at. Usually, any ongoing issues will be pretty quickly evident during this daily ritual of mine.

AWA

irldonalb




msg:3134198
 10:26 am on Oct 25, 2006 (gmt 0)

Thanks AWA & Co.

AdWords Support fixed the problem 15 minutes after I emailed them. I paused the accounts manually myself and this overwrites the Ad Scheduling times.

Just thought I'd let you know in case it comes up again.

Thanks
Donal

fijidaddy




msg:3135226
 4:27 am on Oct 26, 2006 (gmt 0)

Yes i was having problems today, so i contacted my adwords rep. They told me they were aware and are having the engineers look into it.

problems: my ad scheduling had been reset to run all 24 hours of day, and even when i changed it, it would not save my settings. Caused big problems for me.

Still hasn't been fixed as of 12:27am eastern standard time.

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