Welcome to WebmasterWorld Guest from 50.19.34.255

Forum Moderators: incrediBILL & martinibuster

Message from AdSense: Verify Your Address

But I am since 2004 and long ago verified

     
9:29 pm on Feb 12, 2018 (gmt 0)

Senior Member

WebmasterWorld Senior Member jetteroheller is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Jan 22, 2005
posts: 3051
votes: 6


Just seen on my AdSense page
==============================================================
Your payments are currently on hold because you have not verified your address.
Verify address
Congratulations! Your earnings have reached the verification threshold, so we've started the process of verifying your account. This will prepare you to receive your first payment once you've earned the payment threshold.

To verify your account we automatically generate and mail a Personal Identification Number (PIN) to the payment address listed in your account. Once you receive your PIN, you'll need to enter it at the bottom of this page. In the meantime, your account remains active and you may continue to show ads and accrue earnings.
==============================================================
But I am at AdSense since 2004
9:29 am on Feb 14, 2018 (gmt 0)

Full Member

Top Contributors Of The Month

joined:July 3, 2015
posts:207
votes: 32


I had the same crap on 15 year old account come up last week.

I received the PIN, verified my address and received a 1099 with an address that was at least 12 years old.

After going through a ton of trouble and basically going nuts on support, they finally let me know today that it was some technical glitch on the side of the payment department and there was no reason for me to verify my address in the first place.
4:48 pm on Feb 14, 2018 (gmt 0)

Junior Member

Top Contributors Of The Month

joined:Jan 16, 2018
posts:45
votes: 5


vegasrick, thanks for the helpful reply - I've just had the same message today. What county are you in?

I live in the UK, get paid via BACS - my bank has the same address so they should know where I live.

I've been with Adsense for about 12 years and always had elec payments.
5:25 pm on Feb 14, 2018 (gmt 0)

Senior Member from US 

WebmasterWorld Senior Member 10+ Year Member

joined:Aug 27, 2003
posts:1598
votes: 0


Thanks vegasrick. I'm in the US, Adsense member since it was in beta and got the PIN request. Well, I'll just wait for it
10:43 pm on Feb 14, 2018 (gmt 0)

New User

10+ Year Member

joined:Mar 16, 2005
posts:26
votes: 0


I had a similar experience to vegasrick. I've been with Adsense since 2003 and got the unexpected payment on hold/address verification message a couple of days back. I contacted support and they got back to me to say that it was an error on the account and I don't need to verify my address. And they have now removed the payment hold. So, if this has happened to you, it might pay to contact support.
1:23 am on Feb 15, 2018 (gmt 0)

Junior Member

Top Contributors Of The Month

joined:Aug 15, 2017
posts:70
votes: 10


I haven't got a pin request (yet) but i did have my 1099 sent to a 10 year old address. Have gotten 0 help from google aside from emails telling me i can go to some form to request a new 1099.. even after i took the time to explain in detail that my concern was that they sent my personal info to an address I havent used in a decade.
6:46 am on Feb 15, 2018 (gmt 0)

Full Member

10+ Year Member

joined:May 13, 2005
posts:252
votes: 6


Got this PIN dreaded message appearing today in my account. Have been with AS for 10+ years, former Soviet bloc, now EU member country.

As a result, it looks like that there won't be payment this month. How nice from Google's part to arrange this PIN craze for the second part of the month...
9:25 am on Feb 15, 2018 (gmt 0)

Preferred Member

10+ Year Member

joined:Sept 24, 2002
posts:490
votes: 5


I received this message today. I'm a US publisher, with Adsense since the very beginning, and been at the same address since 2009, always meet the payment threshold, and receive payment via Direct Deposit. Thus...I have zero understanding why I'm getting this message.

According to the message, the PIN will be sent out within one week. I'll then receive it 2-4 weeks later (depending on the mail). Thus, almost certainly I won't get paid from Adsense this month.

Some advance warning about this would have been nice.
9:47 am on Feb 15, 2018 (gmt 0)

New User

joined:Feb 14, 2018
posts:6
votes: 0


Someone have contacted the AdSense support to know if it's a bug?
10:19 am on Feb 15, 2018 (gmt 0)

Junior Member

Top Contributors Of The Month

joined:Jan 16, 2018
posts:45
votes: 5


Yes, read up.

The cynic in me thinks this "mistake" was done purposely. But before, I continue, I have a question:

Are all of the people receiving this message, earning at least a reasonable amount? No showing off, just a yes or a no, to earning at least a few hundred dollars/euros/pounds a month.

If it's a 'yes' from all, then I think I know why they've done it.
10:41 am on Feb 15, 2018 (gmt 0)

New User

joined:Feb 14, 2018
posts:6
votes: 0


steviec, for me is a 4 figures amount.
but i sincerely think that the golden age of Google has been reached, if they started to be interested in the accounts, it's probably that they start to have a problems with AdWords advertisers, probably Facebook ads is growing?
11:35 am on Feb 15, 2018 (gmt 0)

Preferred Member

10+ Year Member

joined:Dec 12, 2004
posts:630
votes: 5


4 figures, and average for receiving the PIN in my country is reportedly 40 days. I don't mind if they're verifying old accounts, but holding the payments will be painful.
11:42 am on Feb 15, 2018 (gmt 0)

New User

joined:Feb 15, 2018
posts: 3
votes: 0


This is very depressing. I am from Belgium.

In january I had 4 figures but last month only 3 figures.

I used the "send feedback" button on adsense but I have no reponse yet.
11:44 am on Feb 15, 2018 (gmt 0)

Preferred Member from GB 

10+ Year Member

joined:July 17, 2003
posts: 603
votes: 4


@steviec Earning enough that Adsense account managers have contacted me a few times over the years...
11:49 am on Feb 15, 2018 (gmt 0)

New User

joined:Feb 15, 2018
posts: 3
votes: 0


@bluegum: did you contact support with the "send-feedback"-button on the adsense page? Or how did you do it?
11:51 am on Feb 15, 2018 (gmt 0)

Preferred Member

10+ Year Member

joined:Dec 12, 2004
posts:630
votes: 5


Just received a reply, which states that it is a mistake and their engineers are working on it.
12:03 pm on Feb 15, 2018 (gmt 0)

New User

10+ Year Member

joined:Mar 16, 2005
posts:26
votes: 0


@burgie1, no, I sent it via the email option under the help (icon ?) menu at the top right of the page when logged in.
12:06 pm on Feb 15, 2018 (gmt 0)

New User

10+ Year Member

joined:Mar 16, 2005
posts:26
votes: 0


steviec79 , a 4 figure amount for me as well.
12:16 pm on Feb 15, 2018 (gmt 0)

Junior Member

Top Contributors Of The Month

joined:Jan 16, 2018
posts:45
votes: 5


Interesting.
12:32 pm on Feb 15, 2018 (gmt 0)

New User

joined:Feb 14, 2018
posts:6
votes: 0


You think we need to wait for the pin and lost this month payment, or send an email to the support?
12:45 pm on Feb 15, 2018 (gmt 0)

Preferred Member from GB 

10+ Year Member

joined:July 17, 2003
posts: 603
votes: 4


Bug or no bug a PIN just turned up in the post.

Message now gone
4:10 pm on Feb 15, 2018 (gmt 0)

New User

joined:Feb 15, 2018
posts: 3
votes: 0


@surfgatinho: so two days later you have already received the letter with PIN ?
5:22 pm on Feb 15, 2018 (gmt 0)

Junior Member

5+ Year Member

joined:Mar 9, 2012
posts: 101
votes: 14


Contacted AdSense about 6 hours ago. Just received the following:

There was an error in your account. I've corrected the issue and you no longer need to verify your address. There are no payment holds on your account at this time.


Red bar of shame removed.
5:26 pm on Feb 15, 2018 (gmt 0)

Preferred Member

10+ Year Member Top Contributors Of The Month

joined:Jan 20, 2005
posts:490
votes: 0


Thanks @bluegum for the advice, which I took.

I, too, received a notification of address verification. I've been with AdSense long enough to have never had to verify any address.

I contacted them via email and was informed that it was a bug in my account and that it has been manually fixed. The issue is thus now marked as "resolved" in the account. It appeared yesterday, Valentine's Day. It's just after 9am PST, so they were extremely quick to get it resolved.

So there you are. It may require either verification or getting the issue manually resolved.
4:48 am on Feb 16, 2018 (gmt 0)

New User

joined:Feb 14, 2018
posts:6
votes: 0


The red message gone for me without contacting them :)
9:23 am on Feb 16, 2018 (gmt 0)

Junior Member

Top Contributors Of The Month

joined:Jan 16, 2018
posts:45
votes: 5


Likewise - message vanished.
9:42 am on Feb 16, 2018 (gmt 0)

Senior Member

WebmasterWorld Senior Member jetteroheller is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Jan 22, 2005
posts: 3051
votes: 6


Same here - message vanished.
10:00 pm on Feb 16, 2018 (gmt 0)

Senior Member from AU 

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

joined:Aug 22, 2003
posts:2188
votes: 133


I hadn't even seen this verify message in recent times. I just live with the red ads.txt message with no way to do anything about it.

All those "other sites" are in fact welcome foreign translation sites.
12:48 am on Feb 20, 2018 (gmt 0)

Preferred Member

10+ Year Member

joined:Sept 24, 2002
posts:490
votes: 5


Ditto....message is has now vanished.
6:40 am on Feb 20, 2018 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 25, 2002
posts: 687
votes: 0


I never noticed the message on the website (but I don't check nearly as often as many of you ;-). But I did get a PIN in the mail a few days ago. I checked then and no message on the website.

(US, direct deposit, long time (10+ years) adsense client)
This 59 message thread spans 2 pages: 59