Here is what is in the announcement:
|For those publishers generally earning more than $25 per week, we’re now offering consultations with members of our team via email in 33 languages. We’re happy helping you manage your AdSense account or discussing strategies to grow your business. If your account qualifies, you’ll see an alert notifying you on the contact options page. We aim to reply to all consults within two business days, though turnaround may be longer during certain holiday periods. |
This is great news! At the AdSense in Your City event the single biggest thing publishers wanted from Google was more contact. Well, here it is: http://support.google.com/adsense/bin/request.py [support.google.com]
I have to say this is one of the biggest developments to come out of AdSense in a long time. This is a signficant step on Google's part toward opening up dialogue.
|Do you think Google should open up customization the same way? |
Absolutely not. Working on our own sites will have greater impact on earnings than fiddling around with ad customizations.
|Absolutely not. Working on our own sites will have greater impact on earnings than fiddling around with ad customizations. |
I don't understand, what's wrong with having both?
Nothing...But as we are not going to get both..work with what we have..wishing for the moon on a stick..takes ones mind off what one has already in ones hand..
Birds in bushes etc etc ..
What customization? The custom search ads? Just tested those - performed terribly on both sites I manage.
|For those publishers generally earning more than $25 per week |
Yikes! Is that correct? I would have thought that would have opened up the flood gates to millions of enquiries.
No, I have no interest in customised ads. I have, and always have had, little to complain about AdSense itself. Yes there are ups/downs, but they average out.
My disappointment only comes from Panda and the rest of the zoo.
|For those publishers generally earning more than $25 per week, we’re now offering consultations with members of our team via email in 33 languages. |
How is this different from the email support they started offering a few months ago?
|I would have thought that would have opened up the flood gates to millions of enquiries. |
Of the 2 million or so Adsense users, I think the percentage of people that actually earn more than $25 per week is small. And the percentage of people earning a decent amount of money or an actual living is very, very small.
|What customization? The custom search ads? Just tested those - performed terribly on both sites I manage. |
CSS customization of text ads:
- CSS3 media queries for better support across mobiles and tablets
- Custom fonts (especially Google Fonts)
- Custom line heights, margins and paddings
- Replacing the AdChoices image with a simpler text link
- Replacing the arrow button with ones own arrow button
Much like one can customize reCAPTCHA. Although for AdSense, there'd have to be some framework in place to prevent clickjacking. But that shouldn't be a problem for Google.
This way one could make ones ads blend more in with ones site, and also look less like everybody else. A competitive advantage, if you will. Or "the Devil is in the details", isn't that what they say?
|This way one could make ones ads blend more in with ones site, and also look less like everybody else. A competitive advantage, if you will. |
If every publisher making $25 or more a week could "customize" like premium publishers, the ads would not look less like everybody else's ads, so no real competitive advantage.
But like ember pointed out, the percentage of people that actually earn more than $25 per week is small.
On my contact page it says :
The Google Account you're signed in to is associated with an AdSense account that is eligible for email support.
Does that I mean I can get a private consultation? Or should it say something else?
I earn >$25 per week.
|Does that I mean I can get a private consultation? |
Any publisher that has a low earning site has problems that will not be solved by customizing ads. That publisher has fundamental problems that have to do with their content and the quality of traffic they get(non-commercial); or fundamental problems with the amount of traffic they get. Neither of those issues can be solved with customized ads. Trying to solve a low-earnings problem with customized ads is like prescribing teeth whitening for an obesity problem.
|I think the percentage of people that actually earn more than $25 per week is small |
After having been beaten down into the dust in recent years, HP & I are still counted among the "elite"? Well I can't speak for HP, but I'd be surprised in HP considered us among the small minority.
Gollee, what were we back in 2003 - 2008 [before the slow rot]? Clones of Bill Gates?
If I earnt $25 a week on Adsense, I would give up. In fact, if I got $25 a day, I would pack it in.
|HP & I are still counted among the "elite"? |
WooHoo, we're still considered to be worthy?
the percentage of people that actually earn more than $25 per week is small.
Of course this forum is a self selecting group which probably covers a greater proportion of the "higher earning" Adsense accounts than in the population as a whole. What percentage of Adsense accounts are owned by people who were prompted to sign up when they created a blog that gets about 3 hits a month?
(not to mention all the people who get kicked out after a couple of weeks/months)
I'll probably take them up on it. Last time someone from AdSense reached out with a suggestion, it was pretty successful. Heck, even their last automated suggestion ended up being accurate enough that I adopted it. Can't hurt to try.
Mine says "The Google Account you're signed in to is associated with an AdSense account that is eligible to call CEO Larry Page on his personal cell at xxx-xxx-xxxx."
Once again I have wine in my nose ;)))
for an established professional publisher it seems low, but of course the amount of adsense participants who earn more than 25$/week is minimal. it seems many of you seem to have lost valuation competence during all those fat years. can any of you assess how tedious it is nowadays to earn such an amount consistently from scratch?
@topic: while i welcome the new contact options, i'm rather with the op. but he maybe shouldn't have mingled the two issues "email support" and "ad customization", as they really don't have much in common. nevertheless he has some valid points. personally, over the years i very rarely needed contact with adsense support. but i'd definitely welcome any way to customize my ad blocks. they simply don't fit in my design and look outdated and amateurish. the mentioned css options should help, above all custom font family/size/weight. that would help me much more than easier email contact.
|wa desert rat|
I'm halfway there! :P