Msg#: 4551062 posted 9:34 pm on Mar 4, 2013 (gmt 0)
Anyone else in OZ received this?
...Today, we’re excited to announce a recent addition to our Help Center: a simplified, personalized contact options page. This page serves as a single source for many commonly used troubleshooters that can help you resolve your issue in minutes. In some cases, these troubleshooters lead to issue-specific contact forms that generate emails to our team. We’ve developed automated tools, closely monitored by our support specialists, to help fix issues you’ve identified and process these incoming emails, making it possible for us to typically answer your questions in only a few hours...[my bold face added]