homepage Welcome to WebmasterWorld Guest from 54.204.231.110
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Pubcon Platinum Sponsor 2014
Visit PubCon.com
Home / Forums Index / Google / Google AdSense
Forum Library, Charter, Moderators: incrediBILL & jatar k & martinibuster

Google AdSense Forum

    
How to get Google to Respond?
edwardsgs




msg:4540935
 3:01 pm on Jan 31, 2013 (gmt 0)

I've been trying to get support in Google's Adsense Support Forum for a couple of weeks. Their support process is just pathetic. I have great support from Adwords but I'm amazed how poor the Adsense support program is.

Summary, we bought a site last year, that was generating decent income with Adsense. Adsense was not part of our strategy so we removed the ads. We recently decided to start running adsense on the website again. But the ads aren't showing.

Our account is active, the domain has no negative comments or messages, i have no reason to believe there is anything wrong except the ads won't display.

That same ad code will display if I run it local host and on my personal blog. But if I run it on our website or that websites wordpress blog, it won't display ads in either place.

It certainly appears that Google doesn't want to display ads on that domain.

Here is my thread on the Adsense Forums.
[goo.gl ]

Does anyone have any ideas or suggestions for me?

Thanks,
Scott

 

netmeg




msg:4540968
 4:20 pm on Jan 31, 2013 (gmt 0)

It *sounds* like the domain has been banned for some reason. If you put an ad unit on a completely blank page, will it display?

AdSense has recently opened up its support options, but (at least for now) they're pretty much only concentrating on people who earn a minimum of (I think) $25 a week or so. Unfortunately, if you're not at that level (I think that's $25/week but I might be remembering wrong) your only choice is going to be the forum.

You've got the notice of a Top Contributor, and that's really the best you can do. These things don't get resolved in days, they get resolved in weeks. Sometimes longer.

edwardsgs




msg:4541024
 6:13 pm on Jan 31, 2013 (gmt 0)

NetMeg, thanks for your your reply. I created a very basic html page on the site to eliminate any technical reason why the ad does not display and it still didn't display. But the same ad code displays on my personal blog. I also, think the site is blocked/banned. But we have no indication from Adsense that this is the case. My gut feeling tells me that this has something to do with Google's relationship with the sites previous owner. I have had a Googler responding in the help forum and he mentions that he believes issue is being looked at, but that's as far as I've gotten. -Scott

netmeg




msg:4541402
 1:48 pm on Feb 1, 2013 (gmt 0)

Well, the wheels grind slowly, but they do grind, so you're just going to have to wait, I think.

swa66




msg:4541427
 2:46 pm on Feb 1, 2013 (gmt 0)

You're not serving the pages as application/html+xml ?
show_ads.js uses document.write which is illegal in xhtml5 and browsers enforce that.

edwardsgs




msg:4541444
 3:08 pm on Feb 1, 2013 (gmt 0)

SWA66 - thanks! That is above my head but we have a programmer who I can mention this to.

edwardsgs




msg:4542605
 5:52 pm on Feb 5, 2013 (gmt 0)

SWA66, thanks again. After your observation, we hired a programmer to take a look at the websites and he found several technical problems and was able to fix the issue. Our ads are displaying now.

netmeg




msg:4542683
 9:30 pm on Feb 5, 2013 (gmt 0)

Glad you got it worked out.

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / Google / Google AdSense
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved