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Can't Access Payment Info again
denisl

10+ Year Member



 
Msg#: 4537896 posted 9:31 am on Jan 21, 2013 (gmt 0)

Have had this before - try to access payment info and get:

We apologise for the inconvenience - our engineers have been notified of this problem and are working to resolve it. Please try again later.

Had this all day yesterday and is still there. Need to do my quarterly accounts so need to print the payment information.

I can access information of payments before being migrated to the new payment system so I guess the problem is with the new system. But not affecting everyone? You will all be looking for PIP soon!

 

denisl

10+ Year Member



 
Msg#: 4537896 posted 1:48 pm on Jan 21, 2013 (gmt 0)

Just thought I would try this in Chrome and it works fine. Still have the problem in FF though for some reason.

netmeg

WebmasterWorld Senior Member netmeg us a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



 
Msg#: 4537896 posted 5:50 pm on Jan 21, 2013 (gmt 0)

I dunno, works for me in FF18 or whatever the latest version is.

jpch



 
Msg#: 4537896 posted 7:05 pm on Jan 21, 2013 (gmt 0)

Works in FF 18 for me but not in Chrome...weird.

J_Evans

5+ Year Member



 
Msg#: 4537896 posted 4:55 pm on Jan 23, 2013 (gmt 0)

I have been having this problem for about a week on the computer at work but at home it works fine, other than the earnings are way to low. I can't figure this out. Any ideas?
At work I'm using IE8. Thanks.

Jamie

denisl

10+ Year Member



 
Msg#: 4537896 posted 5:25 pm on Jan 23, 2013 (gmt 0)

Mine is working fine on FF now. This is not the first time it has happened to me - and always when i am getting near the deadline for submitting my quarterly accounts, so tend to panic.

J_Evans

5+ Year Member



 
Msg#: 4537896 posted 4:27 pm on Jan 25, 2013 (gmt 0)

I'm still having problems with this, now for over a week. Does it appear to be browser based? Does anyone have any ideas? How about the above that we having problems, are you up and running now? Thanks.

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