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Problem Getting to Payments Pages
azlinda




msg:4520594
 2:09 am on Nov 20, 2012 (gmt 0)

None of the three links under Payments will open for me. Is anyone else having the problem?

 

denisl




msg:4520733
 1:26 pm on Nov 20, 2012 (gmt 0)

No problem - but have had the problem in the past and it went in a day or 2. Had me worried as I needed the info for my accounts.

jbayabas




msg:4520761
 2:39 pm on Nov 20, 2012 (gmt 0)

Could it be your account is being transitioned to a new payment system? If not, clear your cache or try a different browser.

azlinda




msg:4520775
 3:30 pm on Nov 20, 2012 (gmt 0)

Thank you! I'll try your suggestion, jbayabas. I've been unable to access it for three days.

netmeg




msg:4520792
 4:36 pm on Nov 20, 2012 (gmt 0)

Mine works.

azlinda




msg:4520824
 6:13 pm on Nov 20, 2012 (gmt 0)

Thanks, netmeg. I still can't get it to work. If I can ever find an email address for AdSense support, I'll ask them about it.

jbayabas




msg:4520829
 6:44 pm on Nov 20, 2012 (gmt 0)

Where do you live? Are you on a new payment system yet?

netmeg




msg:4520853
 7:33 pm on Nov 20, 2012 (gmt 0)

There's no email address, but you can try the new form. Go up to Help in the upper right corner, search for support, and click on the one that talks about available support options. It'll tell you if you qualify for email support.

azlinda




msg:4520855
 7:41 pm on Nov 20, 2012 (gmt 0)

I live in Arizona. Thanks for the info, netmeg.

azlinda




msg:4520895
 10:18 pm on Nov 20, 2012 (gmt 0)

Thanks again, netmeg. I advised them of the problem, and now a couple hours later, it's fixed!

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