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Problem Getting to Payments Pages
azlinda

5+ Year Member



 
Msg#: 4520592 posted 2:09 am on Nov 20, 2012 (gmt 0)

None of the three links under Payments will open for me. Is anyone else having the problem?

 

denisl

10+ Year Member



 
Msg#: 4520592 posted 1:26 pm on Nov 20, 2012 (gmt 0)

No problem - but have had the problem in the past and it went in a day or 2. Had me worried as I needed the info for my accounts.

jbayabas

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 4520592 posted 2:39 pm on Nov 20, 2012 (gmt 0)

Could it be your account is being transitioned to a new payment system? If not, clear your cache or try a different browser.

azlinda

5+ Year Member



 
Msg#: 4520592 posted 3:30 pm on Nov 20, 2012 (gmt 0)

Thank you! I'll try your suggestion, jbayabas. I've been unable to access it for three days.

netmeg

WebmasterWorld Senior Member netmeg us a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



 
Msg#: 4520592 posted 4:36 pm on Nov 20, 2012 (gmt 0)

Mine works.

azlinda

5+ Year Member



 
Msg#: 4520592 posted 6:13 pm on Nov 20, 2012 (gmt 0)

Thanks, netmeg. I still can't get it to work. If I can ever find an email address for AdSense support, I'll ask them about it.

jbayabas

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 4520592 posted 6:44 pm on Nov 20, 2012 (gmt 0)

Where do you live? Are you on a new payment system yet?

netmeg

WebmasterWorld Senior Member netmeg us a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



 
Msg#: 4520592 posted 7:33 pm on Nov 20, 2012 (gmt 0)

There's no email address, but you can try the new form. Go up to Help in the upper right corner, search for support, and click on the one that talks about available support options. It'll tell you if you qualify for email support.

azlinda

5+ Year Member



 
Msg#: 4520592 posted 7:41 pm on Nov 20, 2012 (gmt 0)

I live in Arizona. Thanks for the info, netmeg.

azlinda

5+ Year Member



 
Msg#: 4520592 posted 10:18 pm on Nov 20, 2012 (gmt 0)

Thanks again, netmeg. I advised them of the problem, and now a couple hours later, it's fixed!

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