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Adsense Disabled (Invalid Activity) - 8 Year old account
cocojambo




msg:4431865
 8:22 pm on Mar 21, 2012 (gmt 0)

Hello,

I was disabled for "Invalid Activity" on March 15th, 2012. Please know that I have had my Adsense account since early 2004, needless to say I have been a successful publisher for that long.

My original appeal I submitted on March 16th, 2012, I never received a confirmation from Adsense that they received it. They only received my follow up email from March 20th, 2012 where I didn't include all the facts I have gathered. Today I submitted 2 appeals and the 2nd one generated a confirmation, so I am relieved my facts and data went to them.

I told them 2 of my websites recently saw a surge in traffic from Google, Bing and Yahoo. I gave them a list of all referrers by State, City - a report generated from Google analytics. Also, list of all IPs and cities/states where traffic came from.

I received a rejection letter today from Adsense saying my account will not be reinstated. I have never clicked on my own ads, nor asked anybody to. If I was a fraud, you think I would have had an Adsense account for 8 years? I told them I am willing to work with them, provide them with analytics reports to detect any invalid activity.

What are my options? Seriously Adsense, we need a human being to talk to. I have been with you for over 8 years, since the beginning of Adsense. Because of a rise in traffic and subsequent rise in page impressions and CTR, you've booted me from your network. This traffic comes from Google, Bing and Yahoo. I have never bought paid traffic.

Thank you.

 

Rockyou




msg:4431976
 6:52 am on Mar 22, 2012 (gmt 0)

Mr.Cocojambo all i can say is google is 99% right in banning accounts. If you are getting lower income then that can be disputed but Banning means they have very good history of evidence against you not just one event.

IanCP




msg:4431986
 7:28 am on Mar 22, 2012 (gmt 0)

Yes I posted on Google groups and someone came back with a standard reply that Google would send you


Irrespective of the rights and/or wrongs of this particular issue, I believe this to be another manifestly "unfair" case for this sole reason.

Were I booted out, I'd expect to receive a reasonably detailed notice as to why?

Not the typical Kangaroo Court American approach to business.

jpch




msg:4432026
 10:53 am on Mar 22, 2012 (gmt 0)

First let me say I feel for you, I really do as I worry about this scenario every day. I have a Plan B to put in place in case it ever happens but it won't be as easy to manage or generate as much income as AdSense, which is why it's Plan B. The part that sucks the most to me is they keep whatever outstanding revenue you have earned which implies they are assuming 100% of it is from illegal activity. Life isn't Fair and this is the perfect example.

Now, not that this is going to make you feel any better but apparently many people are having their AdSense accounts disabled. Enough at least that it caused the CEO of Lijit to write this recent blog post:

[lijit.com...]

If you didn't have a Plan B Lijit might be a good start as you can at least speak with them live. There are other threads on here discussing AdSense alternatives as well...perhaps time to make one a Sticky?

rocker




msg:4432041
 11:48 am on Mar 22, 2012 (gmt 0)

...I put a website for sale on Flippa.....


cocojambo, sorry to here about you getting banned.

I wonder if placing your site for sale and keeping your ads on it is a factor. I would imagine Google is not happy about so many publishers building mini-sites, placing AdSense ads on them and then putting them up for sale. Kind of a work around the "no ads on parked pages" policy.

I am not accusing you of having a mini-site or any other wrong doing. It may just be a "baby went down with the bathwater" situation by having a site posted for sale with AdSense ads on it.

Did your files show any Flippa referals?

farmboy




msg:4432046
 12:13 pm on Mar 22, 2012 (gmt 0)

How I achieved it? I put out a press release linking back to the URL which contains a very useful article on how to get free coupons for a particular restaurant.


Was there an AdSense ad unit near that article on how to get free coupons for a particular restaurant?

Based on that content, an AdSense ad unit on that page might have ads for restaurant coupons. I can understand why AdSense might consider that invalid activity, especially depending on the layout of the page, relevant content on the page, amount of content on the page, usefulness of the content, etc.

Maybe the increase in traffic wasn't their reason, maybe the increase in traffic just caught someone's attention to review the page and other factors.


FarmBoy

Update: The more I think about it, the more I think this may be the problem (or what rocker wrote above). A method for calling attention to ads on a page that is outside the rules.

And if it is the problem, I can understand why Google wouldn't want to explain the problem.

cocojambo




msg:4432061
 1:28 pm on Mar 22, 2012 (gmt 0)

farmboy, what do you mean? Oh yeah the "usefulness" of the content was proven by all the thank you comments. So as an example, a website ranking for free ringtones should not have adsense ads relating to ringtones on it? Then how does Google survive?

Play_Bach




msg:4432066
 1:52 pm on Mar 22, 2012 (gmt 0)

(check, please...)

netmeg




msg:4432100
 3:02 pm on Mar 22, 2012 (gmt 0)

The bottom line here is, it doesn't matter whether or not you specifically did anything wrong. If something happens (and keeps happening) that causes a risk to advertisers, you're out. That's why the first thing I did when I got a bot attack was remove AdSense. It's not my fault, I did nothing to bring it on (and it's still going on to this day) but at the end of the day, the advertisers don't want to pay for any clicks or even impressions that come as a result of this, and if the advertisers don't want to pay Google, then Google doesn't want to pay me.

And, as an advertiser too, I have to say I agree with that.

Other "risks to advertisers" can absolutely be the publisher's fault, like placing ads too close to images, or otherwise calling attention to them or placing them where they could be mistaken for navigation.

I'm pretty sure that Google looks at traffic quality too - for example, if one of my sites targets my state of Michigan, but I get a sudden rush of traffic from Europe that clicks like crazy - they're going to think that something is going on. If you have coupons for a restaurant (assuming that restaurant isn't a world wide chain) but your traffic comes from all over, then it might look odd. And regardless of who is at fault, it's the advertisers who have to be protected. That's the system we got.

But the question is whether or not you really were a risk. And that's not something any of us can answer, I'm afraid. If you value your account, go put yourself where you can talk to a Googler, preferably face to face.

jbayabas




msg:4432119
 3:18 pm on Mar 22, 2012 (gmt 0)

What was your CTR prior to being disabled? My sites combined generate an average of 0.25% to 0.75% CTR. A "normal" site averages about 0.10% to 2% CTR. Over 3% raises alarm and poses a risk of generating invalid activity.

A lot of publishers mistakenly make sites aimed at getting a lot of clicks from visitors. That's a big mistake. Your goal should be to create a great, useful, informative website that visitors would want to come back again and again. Clicks will just happen over time.

Habtom




msg:4432121
 3:26 pm on Mar 22, 2012 (gmt 0)

A "normal" site averages about 0.10% to 2% CTR. Over 3% raises alarm and poses a risk of generating invalid activity.
Is this just a guess, or from a credible source?
cocojambo




msg:4432153
 4:16 pm on Mar 22, 2012 (gmt 0)

netmeg, I'm not getting any traffic from Europe mate. This restaurant is a US wide chain, I'm getting tons of different people from different states. It is a highly searched keyword and I rank #3, getting high quality traffic. Getting tons of thank you comments. Yeah give me a big lecture about creating "mini sites" or whatever, this is not it.

Let me say this one last time, I only create useful content websites with great articles that people appreciate, leave comments on, bookmark and leave polls on.

Plus I have created useful content websites for the past 8 years, and I have successfully sold many of them. This issue of "invalid activity" comes from the Bing traffic surge where someone is purposely trying to do it (as I explained above).

cocojambo




msg:4432157
 4:19 pm on Mar 22, 2012 (gmt 0)

netmeg, I got a bot attack last wednesday (March 14th). This seemed to me as valid traffic because it comes from Bing. Again, traffic slowed on thurs-tuesday. Again yesterday Wednesday, March 21st, another traffic surge. Surely with 2 consecutive Wednesdays with traffic surge, this is showing invalid activity.

Google did not give me enough time to catch this. If you were in my boat, you would have seen the same thing. This is why I am making this case to Google. I am generating all IPs, referrers, States for both these surging traffic days. Show me where there is invalid activity and tell me I am guilty of doing it? I am not!

cocojambo




msg:4432159
 4:22 pm on Mar 22, 2012 (gmt 0)

Let me make another thing clear. I have made many tutorial related sites in finance/accounting and have universities/college websites linking to my sites.

Yeah you have a lecture to give me now?

Play_Bach




msg:4432164
 4:33 pm on Mar 22, 2012 (gmt 0)

No. Enough already.

Slashus




msg:4432168
 4:53 pm on Mar 22, 2012 (gmt 0)

But even if his traffic came from Europe and his site was US based, wouldn't those Europeans see Europe based ads? Not US? If so, those clicks would be valid I would think.

Who knows. We need more communication.

netmeg




msg:4432171
 5:10 pm on Mar 22, 2012 (gmt 0)

Meh. I'm done here. Good luck.

cocojambo




msg:4432252
 7:50 pm on Mar 22, 2012 (gmt 0)

I sent appeal to Google Adsense. I included all the IPs from BING.com traffic surge. The size of the keyword with which I am getting bombarded is not even enough to warrant 135 referrers in 1 day i.e. the total monthly searches.

This is the first time this is happening to me. I hope Adsense sees I am innocent and reinstates my account. Fingers crossed.

Rockyou




msg:4432420
 3:30 am on Mar 23, 2012 (gmt 0)

Netmeg told you her story of adsense only to help u, If you feel this is lecture, Its really bad attitude, The way you are behaving you deserved to be banned.

old_expat




msg:4432435
 5:27 am on Mar 23, 2012 (gmt 0)

.. Its really bad attitude, The way you are behaving you deserved to be banned.


Setting a mighty high position of judgment for yourself aren't you, Rockyou?

anteck




msg:4432442
 6:26 am on Mar 23, 2012 (gmt 0)

Google are just going from bad to worse to WTF? Rubbing people the wrong way, left, right & center. Where to begin? Not being able to talk to ANYONE about issues like this? The only option is the webmaster forum and it's full of volunteer & judgemental know-it-all's who will jump on you before you finish your first sentence.

incrediBILL




msg:4432448
 7:01 am on Mar 23, 2012 (gmt 0)

This is going nowhere fast.

Hope you get reinstated.

This thread is closed.

This 51 message thread spans 2 pages: < < 51 ( 1 [2]
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