netmeg
msg:4331865 | 12:51 am on Jun 28, 2011 (gmt 0) |
No, and pretty much no. Your best bet is to hit someone up in the Google help forums. There are Google employees there.
|
Swanny007
msg:4331889 | 2:52 am on Jun 28, 2011 (gmt 0) |
Ha ha, no. Support is not a word in Google's vocabulary.
|
ahmad
msg:4331910 | 5:04 am on Jun 28, 2011 (gmt 0) |
Thanks guys. That's what I thought - I'm basically out of luck finding someone from AdSense to respond.
Funny thing is that I have gone to their campus at least 2-3 times for various user studies, and I had about 10 contacts within Google AdSense and apparently they have all left Google. (emails bounced back)
|
nuthin
msg:4331937 | 6:07 am on Jun 28, 2011 (gmt 0) |
Contact Google Adsense support through your account. I know when I had dealings with them, they have always been personable if you explain yourself and your situation.
|
nuthin
msg:4331938 | 6:07 am on Jun 28, 2011 (gmt 0) |
*edit* double post.
Sorry just realized what I said above. If you can't get into your account obviously you can't contact them through that avenue.
Hopefully someone gets your message through this forum. I would also think emailing; adsense-support@google.com would get you allocated a ticket and for someone to look into your issue.
|
ahmad
msg:4331950 | 6:51 am on Jun 28, 2011 (gmt 0) |
Thanks Nuthin. I have tried that as well. In fact, I can get it o my account and my ads show generally on all domains, except the banned domain.
Any other method you can think of? Does anyone have a adsense support contact within Google that can share with me and save me a trip to Google?
|
ahmad
msg:4331951 | 6:57 am on Jun 28, 2011 (gmt 0) |
By the way, adsense-support@google.com bounces back. Does it happen for everyone or they just got tired of me and blocked me?
|
HuskyPup
msg:4332075 | 1:35 pm on Jun 28, 2011 (gmt 0) |
| adsense-support@google.com bounces back |
|
That's been like that for a while now.
| I can get it o my account and my ads show generally on all domains, except the banned domain. |
|
So you still have an account and you have sites with ads displayed and you're earning revenue from them, it's just one specific domain that is banned?
|
ahmad
msg:4332182 | 6:04 pm on Jun 28, 2011 (gmt 0) |
I have multiple sites, but have been running ads on only one site. (the rest are ad-free). They disabled ad serving on only one domain. I temporarily put the code on another domain to test for a few minutes, and the ads were shown.
AdSense Advisor, help please?
|
manny123
msg:4332376 | 3:27 am on Jun 29, 2011 (gmt 0) |
| adsense-support@google.com bounces back |
|
I just emailed back and forth with some people at adsense-support@google.com last week... the address seemed to be working.
|
HuskyPup
msg:4332453 | 9:36 am on Jun 29, 2011 (gmt 0) |
That's interesting manny123, that used to be my contact address but it doesn't seem to work any more...maybe they should invest in a good e-mail service!
|
ahmad
msg:4332644 | 6:09 pm on Jun 29, 2011 (gmt 0) |
Yes I think investing in a good email service, and also investing in partner communications is a good idea. Introducing new products like +1 is good, but you can't ultimately win if your current product support and partner relationships are not maintained at high level.
|
dhaliwal
msg:4336260 | 10:21 am on Jul 7, 2011 (gmt 0) |
the support is almost non existent.
i find it strange that a big company like google doesn't treat the publishers with priority.
|
dhaliwal
msg:4336263 | 10:22 am on Jul 7, 2011 (gmt 0) |
To add to previous post,
They expect people to act within 3 days, but they don't act even after 30 days.
|
HuskyPup
msg:4336299 | 11:35 am on Jul 7, 2011 (gmt 0) |
It's their game and we're playing with their toys plus typical of young spoilt children, they're selfish and do not have any manners whatsoever...yet!
|
|
