Msg#: 4090356 posted 1:09 am on Mar 3, 2010 (gmt 0)
Payment for some Brazilian Google AdSense editors won't happen this month. In an official note on its online support forum, Google said that "some editors won't be paid in February" due to a "processing problem". The company did not give any further detail about the problem, neither if it will be working to make the payment happen before the next payment cycle.
The question raised by some editors is that Google is in total breach of its Terms of Service (TOS) which states that payment should be done in 30 days after the ads were displayed. In this case, the suspended payment is relative to advertisemente displayed in january, 2010, which thus should be paid by the end of february. Juldging by the replies on the Google forum, many editors were affected and seemed greatly worried about the problem. The main complaints are the lack of clear communication from Google, the aparent lack of importance the company is giving to the issue, which affects so profoundly its advertisement partners, and that Google is famous for punishing hard the editors that break the TOS, but it's showing off so lenient when carrying out their part of the deal.
The official note from Google along the replies from AdSense editors can be seen in the following address (in Brazilian Portuguese):
Msg#: 4090356 posted 1:55 pm on Mar 3, 2010 (gmt 0)
I agree huskyPup, if you can't get your payment system working properly at least pay me what you did last month or figure out my 3 month average and pay me that. You can work out the difference next month, when your system is no longer achtung.
Imagine telling Adwords that your means of payment is temporarily fubar so you'll just keep taking the advertising for free until you fix it?
I'm all for giving the company a chance to fix problems but simply saying you won't pay for this month when some rely on that money... not good enough.
Msg#: 4090356 posted 10:25 am on Mar 9, 2010 (gmt 0)
These things do happen. My AdSense payment was delayed one month a year ago due to a merge of two banks in my country which caused the bank name to be changed. Account numbers and account holder information all stayed the same. Although AdSense could have figured this out themselves, they asked to reconfirm the EFT bank account details in the AdSense system after they had put the payments on hold. Many AdSense account holders must have been affected by this change because it was a merge of two of the largest banks in the country.
These kind of things happen. And the good thing with AdSense compared to other on-line ad programs is that their regular payments are so fast, that even with a month delay the money arrives often faster than with other ad programs.