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Google AdSense Forum

How do you know if your account is banned?

 4:34 pm on Oct 15, 2009 (gmt 0)

I got today an email "Google Adsense Account Disabled" with the standard clause [about the account posing a risk to advertisers]

But the email was addressed to an email we never used to sign up for the Adsense account (and also not our Google gmail account). Plus, the header seems that the email is from Taiwan

Received: from mail.keronite.com.tw (60-250-229-60.HINET-IP.hinet.net [])

I can still login. We've been with Adsense since 2003 with no slaps or violations, but receiving this type of email can still scare the living daylights out of me.

How do you know if your account is banned?

[edited by: martinibuster at 7:50 pm (utc) on Oct. 15, 2009]
[edit reason] Removed email snippet [/edit]



 4:41 pm on Oct 15, 2009 (gmt 0)

Are your ads still showing? That might provide a clue...


 4:42 pm on Oct 15, 2009 (gmt 0)

Are the ads still displaying on your site? If they are, you should be alright. It was probably spam.


 5:28 pm on Oct 15, 2009 (gmt 0)

Let us know when you get an actual email from Google as there won't be any mistaking when you're banned. ;)


 5:59 pm on Oct 15, 2009 (gmt 0)

It's definitely a fraud email if it's not been sent to the email in your account.

Generally if they ban you they'll stop showing ads and email in a vauge way to say why. The IP address in those mails ought to resolve to Google.

So don't worry, be happy.

Myself I have 5 emails today saying I have underpaid my taxes. The tax man doesn't have my email address!


 6:58 pm on Oct 15, 2009 (gmt 0)

The ads are still showing up in my site, and I could log in :o)

It's just that when Adsense earnings reach a certain level ($15-20K+) per month, the thought of losing all that income becomes scary.


 7:43 pm on Oct 15, 2009 (gmt 0)

At that sort of level, do you not get someone at Google you can talk to?


 8:07 pm on Oct 15, 2009 (gmt 0)

I got this email as well. It looked to be spam.


 8:35 pm on Oct 15, 2009 (gmt 0)

At "that level" you still don't get an Adsense person to talk to.

If your ads are still showing then I guess you're OK. But something in your background thoughts are making you feel vulnerable. Address those worries to avoid future concerns.


 4:53 pm on Oct 16, 2009 (gmt 0)

del your cookies and refresh your page. If your ads are still there youre fine.

If you dont see them, youll still live!


 9:20 pm on Oct 16, 2009 (gmt 0)

How do you know if your account is banned?

When the checks stop coming in, it's always a sure sign.


 8:59 pm on Oct 19, 2009 (gmt 0)

We're aware of a phishing email that was sent out to a very small number of publishers. If you received an email that you find suspicious, do not download or view any attachments. If you think you may have logged in to your account through a suspicious link, please reset the password to your AdSense/Google Account as soon as possible to prevent abuse of your Google services by a third party. And if you ever want to confirm your account status, you can visit www.google.com/adsense directly to log in to your account.



 8:56 pm on Oct 20, 2009 (gmt 0)

Received: from mail.keronite.com.tw (60-250-229-60.HINET-IP.hinet.net [])

Gee, hinet.net. They've been blocked for a decade here.


 5:05 pm on Oct 31, 2009 (gmt 0)

nomis5 .. yes we do have an Adsense rep, but I guess I just find the WebmasterWorld folks to be faster in terms of response and when I posted this I wanted a faster answer :o)


 5:02 pm on Nov 15, 2009 (gmt 0)

I am seeing more and more very cleverly disguised emails (some at the genuis level for their genuine look and feel) to get you to click on a link or open an attached file.

P.S. What does it take to be assigned an Adsense rep, traffic, income, or whatever else?

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