What a pain.
I am confused. I had been using the "skip" link until now. So today I was forced to go through the process. I thought the point was to force us to use a Google account to access AdSense, but it let me re-register the non-Google email I had been using all along. So I did that. So now my login is exactly the same as it has always been. I am utterly confused over what Google was trying to achieve here.
It's a nightmare.
|Are you one of the following people? |
If so, then you've already updated your login to a Google Account.
Return to AdSense and use your Google Account to sign in.
Well, duh. That's my login I'm trying to use.
So I press the Continue button and eventually get to this:
|I have an email address and password (Google Account) I already use with Google services like Gmail, Orkut, or the personalized home page. |
|I'd like to use my existing Google account for AdSense. |
Then I get this:
|The email address you've selected is associated with another existing AdSense account. |
As a result, we're unable to update your AdSense login to this email address. However, you're welcome to choose a different email for your login.
Of course it's associated with an existing AS account. Now why can't I freaking use it? This is why I call it a nightmare. It's perhaps the worst user experience ever associated with Google that I can recall. The implementation of this account consolidation sucks, it was badly designed and confusing.
Nightmare, indeed. I created a new google account and replaced my old login credential. It's annoying because everytime I login to adsense my gmail logs out.
What Martinibuster describes is exactly what happens to me every time I tried to follow the instructions.
Is there any solution to this problem?
Here's how to handle it if you just want everything to stay the same:
1. Go for the "No, or I'm not sure - I might manage this Adsense account with others"
2. Click on Continue and Continue on the next screen as well
3. You get a question asking which best describes you. Go for option 3: "I do not use these other services. I would like to create a new Google account". I know, I know, sometimes you have to lie.
4. Once you choose that radio box you'll get options to enter an email address, password and anti-bot challenge. You can enter a non-google email address here.
5.Click "Update my Login" on the next screen
6. Google will send you a verification email. Verify by clicking the link in that email.
Voila! You are back to where you began some months ago before Google had this fantastic idea that you needed to have a Google Account! :)
Provide a non-gmail address at stage 4 and you won't get logged out of gmail when you log into Adsense.
Sounds mighty slippery to me, especially since #1 and #3 are OUTRIGHT LIES!
Having to comply through the use of TRICKERY, does not sound like a good option.
Step #4 - "enter an email address, password"
You say "an". Do you mean "new"? What about the "currently in use" problem?
Can we enter our current and historical email address and password, or are we forced to put in something new?
I ALREADY HAVE a "Google account" for "Webmaster Tools", which uses the SAME email address as above, but with a different password, which Google forced me to do when I signed up for it! This is a confused, convoluted nightmare, for which a flow chart cannot be created, IMHO.
Google needs to SHOW us the flow chart, before we get TOO FAR down the wrong path, and experience further frustration. EVERY situation needs to be explained, so that we may easily comply.
"It's perhaps the worst user experience ever associated with Google that I can recall. The implementation of this account consolidation sucks, it was badly designed and confusing." Ditto.
[edited by: Sally_Stitts at 5:48 pm (utc) on Aug. 17, 2008]
|Can we enter our current and historical email address and password |
Yes, that's what I did.
Happy to say I can still skip this for some reason. I'm hoping they'll (eventually) come to their senses before they force me to go through it.
I utterly fail to see the point, the need, nor do I want to have any other goog login to be associated with my adsense account.
Why is it that hard to get them to see the light ?
They really made a mess of things. Now my Adsense account is connected to a user id/email address I created for Google Groups. So, it's associated with an email address that gets a lot of spam. Therefore, I'm likely to miss important email from Google.
Sally, I don't make the rules! I was merely providing what I thought might help some people. You surely don't think I'm defending Google, do you? LOL
What can I say, I'm a dithering old fool. With me, choosing "I am not sure" is never a lie ;)
|Can we enter our current and historical email address and password? |
Yes, that's what I did.
That didn't work for me. The site responded that the email address is already associated with an Adsense account.
I can't even login. I got the following message when logging in.
We apologize for the inconvenience, but we are unable to process your request at this time. Our engineers have been notified of this problem and will work to resolve it.
Perhaps I doth protest too much .... I just tried logging in using my old login and it worked. The new login it forced me to select also worked. Both email addresses are listed under "Users with Access" under "My Account" / "Account Access", but my "old" account address is listed twice and there are no options to add, delete, or edit addresses with access. And I don't know which address is going to get emails from Google.
Same thing here as MB said. The update request went away after I started to use this url for login:
I am wondering what combination of circumstances causes this, because I've never seen any of it. And I have multiple Google Accounts, for myself and for my clients.
|I am wondering what combination of circumstances causes this |
All I can give is my experience!
1. From my office I do not have any problems whatsoever.
2. From my home laptop I have been getting the same messages as shown by MB for a week or so and cannot login that way, therefore I login to my gmail address with no problem, logout and then login to my AdSense account without a problem!?!?!?
How would one describe slightly FUBAR? FUAL (A Little)?
I'll try this later to see if it works.
It really is a mess isn't it! They shouldn't have rolled out Google Accounts without building all existing accounts in as stable.
One issue has been that if your old login email is also a Google account, at least in some cases it can't be used as the "new" login.
I ran into a related account issue that seemed to occur after I updated my Adsense login to a new account. When I went to Analytics, it remembered me as the new account. So, I logged out. Then, I logged in as the "old" account, and it acted as if I was a new user, i.e., it didn't show the domains associated with that account and prompted me to set up Analytics. I logged in and out a few times, all with the same frustrating result. Then, for some reason, I opened a new browser window and went to Analytics... bingo, I was already logged in and my domains were listed.
This account system has issues, and is a bigger pain if you need to use multiple accounts for, say, different business activities.
Here's how I got away with the login pain
I entered a new email that I never used with google before, but I never clicked the activation link that google sent me. So now I'm able to use my old email to login without Google asking me to update my account again.
I went through this a few months ago with Adsense. I think after a few days and about 20 tries I just ended up creating a separate google account under a non google email address.
It may have something to do with their accounting processes. Keeping accounts payable (Adsense) and accounts receivable (Adwords) separate makes accounting less confusing and not subject to errors.
I'll try this later to see if it works.
Many thanks, works perfectly...for the moment!
I sent a help request over the weekend and they fixed it yesterday. My email address had nothing to do with my WebmasterWorld nick, so as far as the Googlers who fixed the problem are concerned, I was just a regular user, no special preference shown.
Well I was asked for the same about 2-3 months back, I remember giving my gmail id but still I can login using my company login and it works.
System: The following message was spliced on to this thread from: http://www.webmasterworld.com/google_adsense/3732025.htm [webmasterworld.com] by martinibuster - 5:23 pm on Aug. 26, 2008 (utc -8)
For months now I've had my account updated and can just skip to the adsense page. This afternoon that option has disappeared and won't let me proceed. The status at the upper right of the screen tells me I'm logged in, and I do have the option of logging out, but that's it. Help?
Now I cannot log in and the skip this wizard has been removed.
I have to use my Google Account login (same as AdSense) to log into Google Accounts then if I click on AdSense under products it asks me to sign up!
If I then try to return to the AdSense login page I get the same please migrate message etc.
Only then when I click on Are youX then click here to log on am I able to get into the AS stats (without logging back in).
The first time I did the above in AS it told me my last login was in June which is not true as I have been using the same email and password to sign in since AS started.
All very strange and immensely annoying.
I do wish G would address this issue.
[edited by: Visit_Thailand at 11:38 pm (utc) on Aug. 27, 2008]
What is strange is that this login issue is a pain. I've got my business login's and my personal gmail login's. You can't get into the personal email without having to go through hoops. Once you do it logs off the business set-up, so you have to re-login to look at the Adsense business reports.
This just started and MAN is it annoying!