| 1:47 pm on Dec 28, 2007 (gmt 0)|
Wow, I do believe you've got it right! :)
| 3:23 pm on Dec 28, 2007 (gmt 0)|
That would certainly explain the hoof print on my check.
| 4:49 pm on Dec 28, 2007 (gmt 0)|
Not so... my Australian payment was PIP on the 27 December and arrived just today...
Worse still they inverted the currency? Alas, I have been under paid by several hundred dollars... anyone else got wrong converted Aussie rate payment? Hope they fix the problem asap... Thanks Santa... one to many drinks along the way...
| 9:08 pm on Dec 28, 2007 (gmt 0)|
No EFT in Sydney yet and I hope you're wrong on the conversion.
| 9:26 pm on Dec 28, 2007 (gmt 0)|
just checked , my conversion is also inverted! costing a fair bit too.
| 9:56 pm on Dec 28, 2007 (gmt 0)|
Yes, I'm in Australia and my payment is also inverted.
| 1:01 am on Dec 29, 2007 (gmt 0)|
Haven't seen mine but that's often a function of WitchBank. It'll appear tomorrow but dated today.
Have you fellows alerted AdSense to the cockup?
I would have thought that would be impossible to happen. AdSense use an Irish Merchant Bank for these transactions.
Sheez, I answered my own question.
| 1:03 am on Dec 29, 2007 (gmt 0)|
Im in New Zealand and mine is reversed as well :(
| 1:18 am on Dec 29, 2007 (gmt 0)|
I've given a heads up to AdSense OZ support but being Saturday...
Now New Zealand. How far and widespread will this debacle go?
What a PR disaster!
| 1:20 am on Dec 29, 2007 (gmt 0)|
I am a little confused but why are so many receiving in currency other than US$.
From every calculation I have done, including bank charges etc it was better for me on every occasion to receive in US$ and convert when I want to at the rate I want to.
| 1:20 am on Dec 29, 2007 (gmt 0)|
I have notified adsense... now waiting, waiting, waiting for a reply... this has happened for the second time since I have been with adsense...
Anyone get a reply sooner than me... please post it here, thanks and Happy New Year
| 1:40 am on Dec 29, 2007 (gmt 0)|
|I am a little confused but why are so many receiving in currency other than US$. |
EFT outside USA is deposited into your account in local$'s
You can't EFT $US to a bank account without conversion.
e.g. If you were owed $US 1,000.00 by AdSense then you would expect to be credited around $A 1,127.27
The opposite has occurred and they're being credited something like $A 862.90 or around 23% less.
As for wanting in $US the above transaction, it's received much later, having to go to the bank [an inconvenience for me] spend 20 minutes processing and after converting a cheque, I'd be credited with $1,110.95 after charges and a slightly poorer exchange rate [as opposed to $A 1,127.27]
I've found the real exchange rate received for EFT is also slightly more favourable than quoted above from the Commonealth Bank exchange calculator.
Given the choice? Cheque or EFT?
No contest. EFT wins out every time if you exclude this monumental stuff up.
| 2:54 am on Dec 29, 2007 (gmt 0)|
All of the above reasons stated PLUS you incur a conversion bank fee of $15.00 at my Aussie bank
| 4:49 am on Dec 29, 2007 (gmt 0)|
As the sun moves around the planet do we see more of this in Asia, Europe and across the UK?
For the life of me I can not understand this. Controls would be in place, all should be reconciled.
You move [for example $US 100 million] in payments. The system must provide debits equal credits.
That's basic to any system.
| 8:13 am on Dec 29, 2007 (gmt 0)|
Same for me, in New Zealand as well.
It's something that shouldn't be messed with - a simple currency conversion is in place and working, why would anyone want to touch something that can cause so much problem if done wrong?
And not only this, but in December, of all months.
| 12:11 pm on Dec 29, 2007 (gmt 0)|
It seems we have been smart priced. Oh well...
| 12:12 pm on Dec 29, 2007 (gmt 0)|
My bank is also in Sydney, and my rate has been inverted as with the others...
| 2:58 pm on Dec 29, 2007 (gmt 0)|
euro conversion is ok
| 11:50 pm on Dec 29, 2007 (gmt 0)|
Our payments team asked me to let you know that they're aware of this conversion issue with AU currency payments, and will be contacting affected publishers shortly.
Thanks for your patience, and we apologize for the confusion.
| 4:45 am on Dec 30, 2007 (gmt 0)|
Good to hear!
I will await the contact email eagerly.
| 10:54 am on Dec 30, 2007 (gmt 0)|
ASA, it's not only AU publishers, but NZ as well!
| 4:40 am on Dec 31, 2007 (gmt 0)|
Most people seem to expect the Australian dollar to keep climbing against the US dollar, but not quite _that_ fast!
Now if I were in Indonesia and they reversed the exchange rates on payment...
| 1:48 am on Jan 1, 2008 (gmt 0)|
So I guess a human manually enters the rate each month, and that human is on vacation, so somebody else did it (maybe an intern?).
| 10:52 am on Jan 1, 2008 (gmt 0)|
|So I guess a human manually enters the rate each month, and that human is on vacation, so somebody else did it (maybe an intern?) |
I think not. There obviously was a very serious and I mean really serious flaw in the system.
If the auditors are not already involved they will be.
For a major international corporation this is a huge scandal.
| 11:13 am on Jan 1, 2008 (gmt 0)|
Received a bulk response from Adsense earlier today saying an adjusting amount would be credited to all affected accounts by January 7 if not sooner.
| 11:21 pm on Jan 1, 2008 (gmt 0)|
I hope so... But I did not receive any communication.
The number difference are high when you are talking four or five figures.
| 1:49 am on Jan 3, 2008 (gmt 0)|
Hi all .au's & .nz's!
So what's actually happening here? I don't get it.
Reason why I don't is because I see the following in my payment history page :
Balance at end of November [?] $x,#*$!.xx
Dec 27 Payment issued - details ($x,#*$!.xx)
Balance at end of December [?] $0.00
Jan 2 EFT not successful - earnings credited back [?] $x,#*$!.xx
Jan 2 Payment issued - details ($x,#*$!.xx)
January earnings will be finalized by February 10th [?]
The wrong conversion as we know was paid & received, however under "earnings credited back" that is the same amount that we have already been paid. (why would they be crediting us back that amount we have already received?)
& for the Jan 2 "payment issued" it reads a total which is more than what I am expecting.. as I have already received the majority of my payment 1st time minus probably a quarter of it due to the conversion screw up :-) Probably really shouldn't complain... but you know.
Unless my maths skills is out of whack and there showing the new converted amount that they re-paid on the 2nd. That might be it.
| 2:48 am on Jan 3, 2008 (gmt 0)|
This is the essence of the problem and why it only applied to Australia and New Zealand remains a total mystery to me although my wife does have her own theories.
Assuming you earned $US 1,000.00 for November, at the then "used" exchange rate of 87.6 I would expect my bank account to be credited by EFT $A 1141.55
In actual fact we were credited with $A 876.00
To me that alone is totally inexplicable. I have well founded theories and this is not the forum to air them.
Anyone with a past in accountancy and banking will know where I'm coming from and this assumption in the modern era could also be totally incorrect on my part. BUT I fail to see a simple error as any explanation. In any transaction Debits MUST equal Credits.
But that essentially is the essence of the problem. Instead of $A 1141.55 you receive in your bank $A 876.00
Hence a group a very displeased and feral Australian and New Zealanders.
Prolly the very worst group on the planet to get offside with.
We ain't called ANZAC's for nothing.
| 3:11 am on Jan 3, 2008 (gmt 0)|
I viewed here when EFT arrived and seemed a bit low and then contacted Google and they replied to me personally about the stuff up 1 day later. They offered there sincere apologies about the mistake (1st time and hopefully the last) that it will occur and provided me with a reasonable outcome. (the monies that we are owed would arrive by the 7th of Jan in our bank accounts).
I would like a bit more of an explanation about what there doing & why it is that the figures currently on my payment history page simply do not add up to me, with what my earnings would have been in Nov to what I have got paid & I would say the new adjusted figure they are paying me on the 2nd.
To me it is just appearing that they are paying me a little bit more than what it is I would be waiting on. If they are doing this deliberately, well that would be grand. But I really don't know.
| This 32 message thread spans 2 pages: 32 (  2 ) > > |