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Google Referrals not showing?
Only text links working

 9:39 pm on Oct 1, 2007 (gmt 0)

I've had an issue since Friday with Firefox & Googlepack graphic referral images not appearing on my site. Text links work. There are no obvious problems I can see with the site that would cause this, though if anyone wants to take a look, I can sticky them the URL.

Anyone else having an issue? I've seen similar problems that only last a few hours or a day or so -- this is going on four days (and $$$ lost -- my site does VERY well on referrals with purely organic traffic). I've e-mailed Google but have not yet gotten a response.

-- Leva



 10:19 pm on Oct 1, 2007 (gmt 0)

You are not alone.

I'm running two graphic referral ads.

The right skyscraper rotates with text ads. When the graphic is called, it does not appear. Instead I get text ads with out the formatting I selected. When the text ads are called, they appear with the proper formatting.

The left column graphic never appears and I am running no other ads from G. I am left with an empty space where the graphic ad should appear.

I have shut the left column graphic off and I'm leaving the right skyscraper run to let me know when I can turn the left column graphic back on.


 10:54 pm on Oct 1, 2007 (gmt 0)

Graph & text are not showing today


 11:44 pm on Oct 1, 2007 (gmt 0)

Sunday I discovered a 468x60 Firefox banner gone poof, it was a recent fresh banner with the new different color ads by Google below it, so I switched to an old style Firefox banner and it is showing fine.

Keep a text file with all your generated ad codes, this is one instance it came handy.


 2:45 am on Oct 2, 2007 (gmt 0)

Similar problems the better part of the last two days.

Do any of you use Comcast?

I've heard, but don't know personally for sure, that their system that controls all the web addresses has been messed up, meaning that when you try to go to certain sites, it doesn't know where to send you.

That's what I've heard from tech support people from one of the associate programs I use. I'm waiting until tomorrow to call them.


 3:17 am on Oct 2, 2007 (gmt 0)

Hobbs, thanks. I just did the same thing -- dug up some old code. It worked.

-- Leva


 3:42 am on Oct 2, 2007 (gmt 0)

Do any of you use Comcast?

I have Charter cable at home, I use my job's network, and I also use a dial up and all three have the same results.

I have also tried new code, so it sounds like a good idea to save your code.

I believe the problem lies with the server that is serving the ads. I'm not really sure how long it has been going on but I'm thinking over a week for me.

I miss my graphic ads, please fix the problem G!


 5:15 am on Oct 2, 2007 (gmt 0)

The same problem here.

In the last 4 days firefox referrals are not showing up.


 11:06 am on Oct 2, 2007 (gmt 0)

For me, the problem affected both Chitika and Adsense display ads (not text ads). Chitka ads now appear today but the Adsense display ads still do not.

Any thoughts?


 2:10 pm on Oct 2, 2007 (gmt 0)

Something's still funky -- my ctr on the referrals is wayyyy too low, like 33% lower, than before.

I'm starting to get annoyed here. It's been having issues since the afternoon on Friday.

[edited by: Leva at 2:11 pm (utc) on Oct. 2, 2007]


 9:18 pm on Oct 2, 2007 (gmt 0)

I am seeing a new silliness today.

I added 468x60 text referral units to two of my sites last week, with 4 or 5 referrals plus keyword referral in each ad unit. Since they went up they were showing a nice distribution of ads, but today, the referral ad units on both of my sites are showing only one advertiser, repeated twice in the same 468x60 ad unit, same advertiser all day long.

If this keeps up for the rest of the day, I'm removing them from my sites...

(Nary a conversion in 6 days, by the way... so they were probably being yanked soon anyway...)


 9:36 pm on Oct 2, 2007 (gmt 0)

I normally have Google Firefox referrals in the best "real estate" on my index page because they convert very, very well. (Purely by accident, my site's a type-in for Mozilla -- I've owned it for a decade, long before Firefox existed.)

Even with an old Firefox referral showing now, I'm only making 25% of what I normally would. And I'm sending them roughly the same amount of traffic. Something's screwy. Either they're not recording all the conversions or they're having trouble with downloads as well.

I wish Google would get back to me and let me know when they plan to fix things. I could be making more money on other ads in that spot if it's going to be down long term. At the moment, I'm not sure what to do -- yank the Firefox referrals and put some affiliate or adbrite ads there, or wait it out.

Even an announcement HERE would be good.

-- Leva


 9:40 pm on Oct 2, 2007 (gmt 0)

Okay, and I just got a response from Google stating that they saw referrals showing on my page.

Yeah. One referral. From the old code I pulled up.

THEY DID NOT LOOK AT THE SOURCE CODE TO INVESTIGATE WHY THERE ARE BLANK SPOTS IN THE PAGE! (Google Pack not showing where Google Pack should be.) Or take me seriously. At all. Or look at my stats, at all, to see that there is a problem as was accurately described in my e-mail to them.

Zero research. At all. I'm ticked. Just a, "No problem here, move along now."

-- Leva


 3:03 am on Oct 3, 2007 (gmt 0)

Same problem here - I run a random php script to rotate two different text ad units (one colored, one plain white text and one refferal block) under my header (to prevent blindness). Since around the same time Friday, my Firefox/Google Pack banners are not showing - just a blank space.

I also noticed that my page impressions for the regular ads that do show are half of what they've been - with the same traffic. I also see clicks through a tracking script, but my account has not updated in around the same time.


 1:34 am on Oct 5, 2007 (gmt 0)

Update: Appears to be fixed. We'll see if it stays fixed.

[edited by: Leva at 1:36 am (utc) on Oct. 5, 2007]


 1:58 pm on Oct 5, 2007 (gmt 0)

No, not fixed here for the 4'th day.
so I removed referral code.


 5:14 pm on Oct 5, 2007 (gmt 0)

Broke again.

-- Leva


 5:27 pm on Oct 5, 2007 (gmt 0)

Still broken here.

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