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E-commerce store: on-page returns information on Product page

 12:25 pm on Nov 18, 2013 (gmt 0)

Client has an e-commerce store. On every page he has a ireturns' policy statement which contains the word 'return' 15 times. He also has a delivery statement which contains the word 'delivery' 4 times.

In Google webmaster tools in Content Keywords his top significant keywords are:

1. Returns
2. Product kw
3. Product kw
4. Delivery

My question is - is this a problem? These stats imply that Google does not ignore the returns and delivery statements and thinks these words are significant in terms of what the site / pages are about.

Should I get the client to remove this content?




 2:56 pm on Nov 18, 2013 (gmt 0)

You can create badges or write them into an image.


 2:59 pm on Nov 18, 2013 (gmt 0)

Well just from a user standpoint, I'd probably make *one* return policy page and put a prominent link to it in the footer or on every product page. And that would solve any Google problem (if there is one) as well.

I don't know that I'd worry too much about the keywords in GWT, but on the other hand, I never like to see a top word that *isn't* a product, so it might be a safest to just consolidate the policy to a single page and point to it.


 8:55 am on Nov 20, 2013 (gmt 0)

Thanks for the replies. I will go for the image option, just to be on the safe-side.


 9:28 am on Nov 20, 2013 (gmt 0)

Hmmm -- Thinking beyond Google, which may or may not be able to read images yet [I'm guessing it can read most image text, but either way] I'd go with the single linked page option suggested by netmeg if I wanted to be "safe" -- You leave out screen readers, bots from other SEs and possibly even Google when you put text in an image, so your client's return policy will definitely *not* be accessible by some.

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