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Site Removed: Webmaster Tools - Contract Ended
jaffstar




msg:4229868
 6:34 am on Nov 13, 2010 (gmt 0)

Imagine this... your website runs a CMS, part of the package includes "SEO", as you cannot control the FTP as it's the software providers code, you do not have access... They do.

They control the code/ftp therefore, they control Webmaster Tools.

The minute you leave, they go into Webmaster Tools and execute a site exclusion.

When I looked at the site yesterday and did a site: command it fetched 0 results.

When the company was approached, they said this was standard practice, leave and we exclude...

The good news, 14 hours later and they are back in the index minus any PR.

Surely, by you maliciously doing this , it opens up many questions including legal ramifications due to lost business? Luckily we restored things quickly.

Just shocked that people can do this...

 

tedster




msg:4229877
 7:23 am on Nov 13, 2010 (gmt 0)

Why would a coding company control Webmaster Tools? And if they do, how did you get control of the account so fast? I'm missing something here.

jaffstar




msg:4229891
 8:31 am on Nov 13, 2010 (gmt 0)

The company I am talking about controlled the site (The CMS has a few 100 sites on their system) and DNS for about 3 years. They were also responsible for the SEO.

A new company asked them to change their DNS record to reflect the new site (which meant their services for SEO and CMS had been cancelled).

When they were notified , they then did the removal. All they did was change the A record, but before, they told Google to remove..


The new company upon discovering this, then uploaded a new verification URL for WMT, saw the removal and re-submitted.

Is it clearer?

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