homepage Welcome to WebmasterWorld Guest from 54.237.78.165
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Pubcon Platinum Sponsor 2014
Home / Forums Index / Google / Google SEO News and Discussion
Forum Library, Charter, Moderators: Robert Charlton & aakk9999 & brotherhood of lan & goodroi

Google SEO News and Discussion Forum

This 33 message thread spans 2 pages: 33 ( [1] 2 > >     
Reinclusion Request and Updates
con771

5+ Year Member



 
Msg#: 3829000 posted 7:17 pm on Jan 18, 2009 (gmt 0)

I submitted a re inclusion request on Dec 29th and haven't gotten any response. My site is still removed from the google index.

I've since made a few changes to my site. Should I send another re inclusion request outlining what changes I have made and asking them to re index my site? In the first request I didn't outline any changes made.

What would you do? How should I update Google?

 

tedster

WebmasterWorld Senior Member tedster us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3829000 posted 8:04 pm on Jan 18, 2009 (gmt 0)

I'd say yes - it is important to mention changes you've made.

Also note that it is no longer named "reinclusion" but now "reconsideration request". this is because webmasters are free to communicate even though they are still in the index only with lower rankings.

[edited by: tedster at 4:30 pm (utc) on Dec. 20, 2009]

con771

5+ Year Member



 
Msg#: 3829000 posted 10:18 pm on Jan 18, 2009 (gmt 0)

Do you think I should resubmit another request?

robzilla

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 3829000 posted 11:09 pm on Jan 18, 2009 (gmt 0)

What kind of changes did you make since your last reconsideration request? If you're going to submit another request, I'd make sure that everything is as spiffy as it can get or you'll just end up repeating the process over and over.

As tedster said, it's important to mention any changes you've made. Try to be as transparent as possible. What makes your site more compliant to their guidelines?

con771

5+ Year Member



 
Msg#: 3829000 posted 1:31 pm on Feb 2, 2009 (gmt 0)

< moved from another location >

Well its been almost 6 weeks now since our site has been dropped from Googles index and still we have no idea why. I've cleaned up everything I could find and submitted a reconsideration request with (of course) no response. We are tearing our hair out trying to find the cause of this.

The site doesn't appear to be hacked and was performing fine for over 4 years.

[edited by: Robert_Charlton at 5:14 pm (utc) on Feb. 2, 2009]
[edit reason] moved post [/edit]

Robert Charlton

WebmasterWorld Administrator robert_charlton us a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



 
Msg#: 3829000 posted 2:55 am on Feb 3, 2009 (gmt 0)

con771 - It's hard to make any comments without knowing what kinds of changes you made, and what you thought Google might have objected to in your site that would cause them to drop it.

Have you made absolutely sure that the site isn't in the index (rather than just not ranking)? I'd recommend searching for some exact text strings that are unique to your home page... say 3 or 4 word strings. Put them in quotes when you search.

Do your pages show up at all in a site:domain search?

If the site isn't indexed, you should check that your server is set up correctly. Use a server header checker to see if your correct canonical form (say it's the www form) is returning a 200 OK status, and whether the alternate form (without the www) is showing a 301, redirected to the www canonical.

I also suggest you take a look at the Hot Topics area [webmasterworld.com], which is always pinned to the top of this forum's index page, and look at the reference material on Penalties.

Try to describe what the symptoms are, what you think might have been wrong, and what you've tried to diagnose and to fix things. This is necessary for any discussion here, and probably for Google as well.

con771

5+ Year Member



 
Msg#: 3829000 posted 2:12 pm on Feb 4, 2009 (gmt 0)

Would having a "link to us" page on a website be enough to get me banned? I have removed it as no harm was intended. Actually the only think which appeared on the page was my url.

Any thoughts?

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3829000 posted 2:32 pm on Feb 4, 2009 (gmt 0)

con771 some memebers here have asked you several times what changes you have made that you feel may have caused the filter but you have not answered them. I would quit asking questions until you answer the questions that were asked you. It is impossible to help you without getting some history to go by.

con771

5+ Year Member



 
Msg#: 3829000 posted 2:40 pm on Feb 4, 2009 (gmt 0)

I have
removed one dulpulate content page (didn't know it existed),

checked for malare
checked for hacking
checked for cloned websites
checked for spyware
checked for bad links
not subscribed to link exchanges
added new content
checked meta tags

Found no other issues

Hence the reason I am asking this "new" question.

"Would having a "link to us" page on a website be enough to get me banned? I have removed it as no harm was intended. Actually the only think which appeared on the page was my url."

Hope this sastifies your history question. Now can I ask new questions about my site?

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3829000 posted 3:09 pm on Feb 4, 2009 (gmt 0)

con771 The link to us would not have caused your site to get filtered. That is a not the cause.

I have a couple questions that need to be answered to help drill down to a possible cause.

1-have you moved the site to a new Ip or DNS?
2-Have you checked your robots.txt file?
3-have you checked your google webmaster control panel for any messages?
4-has your sever been up and down lately?
5-have you done a site command to see if your have duplicate url's non www and www or possible https indexed?
6-have you set up a 301 to the preferred www or non www?
7- is there content that a Google employee visit from lets say another country might find offensive?

This is a few I can think of to check.

con771 I wasn't trying to stop you from asking question now that we see what checks you have done futher questions can follow to help you root out the cause.

con771

5+ Year Member



 
Msg#: 3829000 posted 3:25 pm on Feb 4, 2009 (gmt 0)

1- No
2-Yes (it is o.k. I actually uploaded a new one)
3-Yes (there are none and the site is verified)
4-No (I called the host to check)
5-yes (nothing is indexed, we are completely gone from google)
6-yes (this was done about 3-4 weeks ago, since my last reconsideration request. Still no response)
7- nope

Shaddows

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 3829000 posted 3:30 pm on Feb 4, 2009 (gmt 0)

Ok, what about the answers to these:
It's hard to make any comments without knowing what kinds of changes you made, and what you thought Google might have objected to in your site that would cause them to drop it.
OK, an implied question there

Have you made absolutely sure that the site isn't in the index (rather than just not ranking)? I'd recommend searching for some exact text
EDIT- IGNORE THIS ONE, ANSWERED SINCE POST AUTHORED

Use a server header checker to see if your correct canonical form (say it's the www form) is returning a 200 OK status, and whether the alternate form (without the www) is showing a 301, redirected to the www canonical
did you run live http headers? what was the result?

As to your current question
No, it should not get you banned, but its a good thing you removed it. I would put that in your reinclussion request.

[edited by: Shaddows at 3:36 pm (utc) on Feb. 4, 2009]

con771

5+ Year Member



 
Msg#: 3829000 posted 3:47 pm on Feb 4, 2009 (gmt 0)

Should I submit another reinclusoon request saying that? This wil be my 3rd one since dec 29th. Without any resposne.

"what you thought Google might have objected to in your site that would cause them to drop it."
- This is a tough one. The site has been up for over 4 years without any issues. We have always been adding content. Maybe we shoud take down the articles we have putup over the past couple of months and include that in the reinclusion request as well. (I'm not sure what problems they would have caued though)

As to # 3 "Use a server header checker to see if your correct canonical form (say it's the www form) is returning a 200 OK status, and whether the alternate form (without the www) is showing a 301, redirected to the www canonical"
- Yes checked and it is working fine. 200 for the www and 301 for the non-www redirecting to the www.

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3829000 posted 3:55 pm on Feb 4, 2009 (gmt 0)

con771 man this is a tough one as there has to be something really bad that would cause the site to be taken from the index this isn't a filter but a ban.
It is very important to make sure your correct in that the site is banned.
If you search in google your domain name without the http or www just domain name do you see your domain name in the serps?

con771

5+ Year Member



 
Msg#: 3829000 posted 4:07 pm on Feb 4, 2009 (gmt 0)

Nope we're gone. We get only results from other sites who have used our domain name as a lint to our site, but not our actual site with or without the www.

This is why we are shocked and at a loss to findout what has happened and how to fix it.

Getting no response from Google doesn't help.

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3829000 posted 4:57 pm on Feb 4, 2009 (gmt 0)

con771 are you on a dedicated server or shared server?

con771

5+ Year Member



 
Msg#: 3829000 posted 5:59 pm on Feb 4, 2009 (gmt 0)

shared...With other Domains
Should I move my site or sites? To a single dedicated server?

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3829000 posted 6:17 pm on Feb 4, 2009 (gmt 0)

Your server may have or is hacked but not your site and being on the same possible IP address may or may not be a cause.

Not a chance you know another domain on he server is there?

If you did you could see if they are as well banned. Being on a shared server is a problem because what happenes on that server can have a direct impact on all the sites on that server. This is something I would look into more closely.

Do you have a dedicated IP address from this server?

con771

5+ Year Member



 
Msg#: 3829000 posted 6:30 pm on Feb 4, 2009 (gmt 0)

Yes I own a few domains on the server.
The other domains are not banned.
I don't have a dedicated IP but I can get one.

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3829000 posted 7:19 pm on Feb 4, 2009 (gmt 0)

con771 a dedicated IP was a stab in the dark it is a good thing but if you have had the same IP address for the last 4 years that isn't the issue. Makes no sense then to me why your site is banned. When Google bans a site it is the most severe penality imposed for a very serious violation.

Just by chance and I mean chance is there a very close misspell to your domain name that could be mixed up with yours?

con771

5+ Year Member



 
Msg#: 3829000 posted 7:24 pm on Feb 4, 2009 (gmt 0)

Very unlikely. Our domain isn't popular or even brandable. In fact it is two words together which I've never ehard before.
"Makes no sense then to me why your site is banned. When Google bans a site it is the most severe penality imposed for a very serious violation."
This is our thinking as well and why we are struggling to find some sort of answer. Google doesn't respond and we have no idea what else to do. Maybe we should just get another domain. (that would suck)

Robert Charlton

WebmasterWorld Administrator robert_charlton us a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



 
Msg#: 3829000 posted 3:06 am on Feb 5, 2009 (gmt 0)

con771 - Thanks for responding to questions. It helps. ;)

I own a few domains on the server.

I'm really grasping at straws here, but...

a) are any of your other sites interlinked with this one?...

and/or...

b) do this site and any of the others have common link sources... ie, does a page elsewhere on the web link to several of your sites?...

and/or...

c) is this site and any of your other sites in the same market area?

I'm wondering whether you were perhaps naturally interlinking your sites but at some point may have crossed a threshold that caused Google to view your sites as an artificial link network.

con771

5+ Year Member



 
Msg#: 3829000 posted 12:40 pm on Feb 5, 2009 (gmt 0)

A) I do have another site which is simular in nature. However as far as I am aware there is no interlinking between sites.
(I will check in more detail to be sure)

B) As far as I know there are no common link sources although I cannot guarentee this. How can I check/remedy this?

C)The site is simular. A couple of years ago both sites ended up with about 10 simular articles. (same topic, not content). We have ensured both sites have unique seperate content from that time on.
Also the other site has not been affected (so far). Any ideas?

What about this?

When I use the safebrowsing tool for my site I get everything clean, with google least visiting my site on Dec 20th. This makes sense as we were removed on Dec 23 fron its index. However I get this strange thing under
"What happened when Google visited this site?

Of the 33 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2008-12-20, and suspicious content was never found on this site within the past 90 days.
This site was hosted on 1 network(s) including AS21844 (THEPLANET)."

Any ideas what the last part regarding hosting means? Could this cause me the trouble?

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3829000 posted 3:27 pm on Feb 5, 2009 (gmt 0)

This site was hosted on 1 network(s) including AS21844 (THEPLANET)

Not this isn't an issue normal I checked a number of sites and see it in them

con771

5+ Year Member



 
Msg#: 3829000 posted 2:26 pm on Feb 6, 2009 (gmt 0)

I am now getting the message in webmaster tools

Pages from your site are included in Google's index.
No pages from your Sitemaps are currently in Google's index. Indexing can take time. You may find it helpful to review our information for webmasters and webmaster guidelines.

I can confirm when using the site:command that I get some results for my site however, searching the site url doesn't bring up my site...

Any ideas what this means?

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3829000 posted 4:24 pm on Feb 6, 2009 (gmt 0)

hope this is good news and your getting back in the index let us know if it happens might take a couple days to a week

con771

5+ Year Member



 
Msg#: 3829000 posted 4:46 pm on Feb 6, 2009 (gmt 0)

I also hope this is the case. The pages indexed are all older pages. Some of the first ones my site ever had...Hopefully this is a sign of good things to come...

Fingers Crossed

con771

5+ Year Member



 
Msg#: 3829000 posted 7:18 pm on Feb 6, 2009 (gmt 0)

Anyone know if this is indeed the case?

Robert Charlton

WebmasterWorld Administrator robert_charlton us a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



 
Msg#: 3829000 posted 8:38 am on Feb 7, 2009 (gmt 0)

The pages indexed are all older pages. Some of the first ones my site ever had...

I could make an argument that this would be a natural path for Google to follow... most trusted pages first. Sounds like good news. Please keep us posted.

con771

5+ Year Member



 
Msg#: 3829000 posted 7:34 pm on Feb 8, 2009 (gmt 0)

Its been 3 days since some of my pages have reappeared in Google's index. However, my main page still isn't indexed and no other pages have re-appeared. Any ideas what I should do? Or will it just take more time for Google to re index the rest of my site.
I have submitted a new site map.

This 33 message thread spans 2 pages: 33 ( [1] 2 > >
Global Options:
 top home search open messages active posts  
 

Home / Forums Index / Google / Google SEO News and Discussion
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved