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We removed hacked pages 2 weeks ago. Still not re-indexed?
circusboy

10+ Year Member



 
Msg#: 3724402 posted 1:25 pm on Aug 16, 2008 (gmt 0)

About 3 weeks ago we were hacked through a bad WordPress install, where hackers were able to inject dozens of links on all of our pages (20,000+), effectively getting us dropped out of Google (for 90% of our keywords).

We removed the hack right away, but Google is still showing the hacked pages as being indexed when we do the "site:example.com [hacked keyword]" search.

We have created dozens of new links to the site through several methods, and been pushing our hot content in industry forums.

How do we get our good pages indexed back at Google so we can get our rankings back?

Thanks in advance for your suggestions!

[edited by: tedster at 3:58 pm (utc) on Aug. 16, 2008]
[edit reason] remove specific keyword [/edit]

 

tedster

WebmasterWorld Senior Member tedster us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3724402 posted 4:17 pm on Aug 16, 2008 (gmt 0)

Your situation may be complicated by the fact that the blog pages are new. Are they hosted on a dedicated domain, as a directory on an established domain, or on a third party blogging domain?

circusboy

10+ Year Member



 
Msg#: 3724402 posted 5:11 pm on Aug 17, 2008 (gmt 0)

Hey Tedster;
The wordpress hack occurred on another dedicated domain - in the same account as the subject site - but on a dedicated server. The primary site has been isolated into it's own account and all malicious code was removed two weeks ago. We get spidered regularly, sitemap.xml has been picked up less than a day ago, and have created about 15 new links to homepage and a few inner pages. But G is still showing the pages with the [hacked keyword] in the index. These are good pages, just the keyword links added by hackers were removed.

tedster

WebmasterWorld Senior Member tedster us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3724402 posted 1:33 am on Aug 18, 2008 (gmt 0)

I assume you have also plugged up the security hole, too. If so, then I'd submit a reconsideration request explaining both the problem and the fix. It can't hurt, and it just might put some helpful human attention on the issue.

circusboy

10+ Year Member



 
Msg#: 3724402 posted 3:25 pm on Aug 18, 2008 (gmt 0)

Yes, we have both plugged the hole and moved the primary site to a new hosting account with new ftp passwords, as well as submitted a detailed reconsideration request to G as soon as we had the mess cleaned up. We also submitted a TOS violation to AdSense because the hackers installed their own AdSense code on some of our pages too? We even got a reply from AdSense saying they were investigating but couldn't comment on details.
Can't figure out why it's taking so long to get these hacked pages out of the index...? We can't do page removal, because it was good pages that were injected with the hacked links.

bwnbwn

WebmasterWorld Senior Member bwnbwn us a WebmasterWorld Top Contributor of All Time 5+ Year Member



 
Msg#: 3724402 posted 4:08 pm on Aug 18, 2008 (gmt 0)

Yes, we have both plugged the hole and moved the primary site to a new hosting account

Did you leave the website on the other server long enough for the DNS to get transferred and all the bots able to follow the path to the new server and I assume IP address?

With the hack and now moved site to a new IP address if not done properly this could be one reason for the delay in indexing the fixed pages.

I am a litte off here as to what you mean by this though.
We can't do page removal, because it was good pages that were injected with the hacked links.

If the pages have been cleaned up the links should be gone or are you referring to "This site may harm your computer" warning?

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