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This 211 message thread spans 8 pages: < < 211 ( 1 2 3 [4] 5 6 7 8 > >     
"UK results only" - site: command shows index page missing
A problem in Google UK (UK results only filter) affects non .co.uk domains

 8:03 am on Aug 18, 2006 (gmt 0)

Except on these UK datacentres

If you do a site: search using Google UK's 'UK results only', the index pages of ten .com domains and three .net domains (out of 65 that I manage) are not listed.

1) All sites hosted in the UK across 4 different servers in 3 different DCs
2) No link exchanges, very little outward linking, no excessive inward linking. No inter-linking. These are not directories, MFA, affiliate. They are contact/services offered websites for UK companies and sole traders. Some are dynamic, some static. Size from under ten to under one hundred pages.
3) No canonical issues, no dupe content issues, no over-optimisation. I use the same techniques and links for all my sites. Number of affected sites has not grown since this problem was spotted. Unaffected sites re-cached this week.
4) Internal pages all listed AND RANKING for their terms.

Would other UK based webmasters like to share their experiences? Perhaps we can collectively contact Google and refer them to this thread.


Total Paranoia

 8:47 am on Oct 5, 2006 (gmt 0)

I think we have all suffered from this at one time or another over the past few months. If you haven't - you will soon!

Don't worry about it - Google UK will sort it. It's nice when it happends to the competition :)


 4:29 am on Oct 6, 2006 (gmt 0)

Maybe it's a coincidence - maybe not - but I'm back in the 'pages from the UK' index for the first time on a weekday since mid-September.

I'm back too after the cache date updated.


 8:53 am on Oct 6, 2006 (gmt 0)

My index page is back for the second time. On both occasions that it came back I had made a small change in the title and once the change was cached the page came back. I suggest anyone that still has a similar problem try this. I don't expect that this will be the last of this problem as I only recovered for about a week last time, but we shall see.


 9:01 am on Oct 6, 2006 (gmt 0)

I've disappeared again this morning as an older cache (as retrieved on 29 Sep 2006 07:32:34 GMT) has been showing for the past 12 hours or so on



 9:04 am on Oct 6, 2006 (gmt 0)

My site has been in and out several times (currently out since 3 October). The UK #1 for the same search term has been out since August and is still out.

It looks to me as if Google introduced some kind of new geofilter in August, presumably to reduce the (previously quite high) number of false positives in country-specific searches. From a couple of posts in this thread, this isn't limited to the UK.

Independently - which doesn't make the mechanism any easier to fathom - other periodical changes continue (as at present).

My guess is that Google is aware of and addressing the problem, & non .co.uk index pages (or equivalents elsewhere) will continue to bob in and out of local searches until they get it right.

I'm not planning to mess with anything in the meantime, unless there is an obvious reason to do it.

Any results yet, fishfinger?


 9:25 am on Oct 6, 2006 (gmt 0)

Not yet - the 301 is set up but only on the 27th - but the cache date for the .com is 27th Sept (doh!). It only gets crawled fortnightly so I may not know for a bit.


 4:53 am on Oct 7, 2006 (gmt 0)

We had the same problem with one of our sites hosted in UK. Had good results in .com and .co.uk but not in uk only pages. We made the following changes and started seeing results in a week.

1) We added UK word in title of every page.

2) We added local address of where the company was based. This was added on the homepage.

3) We added zip code of the area when the company was located.

The results appeared in the wake of these changes. May be there was some other reason (google corrected the issue) but we feel that these changes were needed as per our thorough research.


 7:36 am on Oct 7, 2006 (gmt 0)


I think your results were not due to those changes. My own site met all your added conditions before the trouble started.


 8:20 am on Oct 7, 2006 (gmt 0)

this morning I see my singular term is now #10 on page from uk and the web (previously #1 on both)

plural still #1

it's only the singular that's effected

any ideas on these new filters?


 10:09 am on Oct 9, 2006 (gmt 0)

Just wanted to add that my .com (UK hosted) site homepage suffered this too. I've done what was advised here and made a few small changes to the page title etc, also resubmitted my sitemap.... Googlebot has been by picked up the changes and now I'm back in the serps for UK restricted searches, how very odd. Lets hope it stays there and assume this was just an algo glitch?



 12:31 pm on Oct 9, 2006 (gmt 0)

My dilema is even worse. The .com website is hosted in the USA but depends almost totally on UK business. I placed it there 9 years ago when UK hosting was in its infancy and not reliable.
With the new google filter I have lost everything from the "UK only" results, a "site:mydomain.com" search shows zero listings, yet I still have a 10 ten position for our most valuable keyword on the US Google search.
So, what to do? If I move the website to UK hosting will it spring back into the top 10 listings where it has been for the last several years or will it be dumped / downgraded in ranking due to the geo move and IP change? Any bright ideas or suggestions?


 12:48 pm on Oct 9, 2006 (gmt 0)

my .co.uk UK hosted site is all over the place

lots of lost rankings

One thing I did notice were some https:// pages whilst doing a site: search

The only way google could have picked this up is if they ignored by robots.txt file banning them from there.....

So boom - sales down 50% today :(


 12:50 pm on Oct 9, 2006 (gmt 0)

I placed it there 9 years ago when UK hosting was in its infancy and not reliable.

sounds like what we did 8 years ago when we found a US host for only $29.95/year! of course they didn't host .com.au domains, so we had to get a .com domain (and pay $35/year to network solutions).

So, what to do? If I move the website to UK hosting will it spring back into the top 10 listings where it has been for the last several years or will it be dumped / downgraded in ranking due to the geo move and IP change? Any bright ideas or suggestions?

Well Google state that changing hosts will not affect your rankings in anyway (unless you move to a banned host of course). I'd move your hosting to the UK, where it will hopefully be picked up by Google as a UK site. If anything, it will improve your site's performance to the visitors that matter the most (those from the UK).


 1:45 pm on Oct 9, 2006 (gmt 0)

So, what to do? If I move the website to UK hosting will it spring back into the top 10 listings where it has been for the last several years or will it be dumped / downgraded in ranking due to the geo move and IP change? Any bright ideas or suggestions?

Move to a UK Host as soon as possible. I moved my .com from US to UK hosting around six weeks ago and the transition went very smoothly indeed. Before the move my site had been firmly stuck at #3, but only when doing a 'normal' web search. It also did not appear when selecting 'pages from the UK' ... even when using the site: command.

Within 48 hours of moving to UK hosting, both Google and MSN UK began to list the site when selecting 'uk results'. As an added bonus, I'm at #2 in the UK SERPs.

Moreover, if you use a good UK host, your visitors will likely see a slight improvement in how fast your site loads.


 10:30 am on Oct 12, 2006 (gmt 0)

My cache date has now slipped back to an older one and my site has gone again from the .co.uk serps. V annoying! I'm sure it'll be ok once a newer cache date sticks, just have to tempt googlebot back again I guess....



 11:51 am on Oct 16, 2006 (gmt 0)

I posted in this thread back when fishfinger first raised it about my UK dot com site, hosted in the UK, losing its index page in the 'pages from the UK' debacle. My listing came back after about a month but its disappeared again over the weekend with a recent cache date? (This is G o o g l e's cache as retrieved on 12 Oct 2006 05:55:15 GMT).

This morning's results I'm seeing are from DC; Sunday they were from DC and Saturday from In amongst all of this I still get Page 2 listings from subordinate pages of my site with an 'older' cache from 7 Oct 2006.

Last time out - I worried and fiddled and emailed Google; this time I'm going to ignore it and leave them to it.


 3:37 pm on Oct 16, 2006 (gmt 0)

i was part of the UK.com not showing crowd a while back. It got sorted then the problem returned last week. i added some more "UK's" into the text and it's sorted again for now.

but... the problem of the dropped index page seems to have spread to some .co.uk's as well. The current dataset i'm seeing is showing "mysite.com" about 15th in a search for "mysite.com" and is ignoring the index page.

All a bit of a mess, lets hope they clear it up ASAP.


 2:32 pm on Oct 26, 2006 (gmt 0)

Are sites index pages have been dropped from the UK results for just over a week now. One of the sites we are also getting the same problem thatís started the exact same day the home page was dropped.

When I run the following, site:www.example.com and site:example.com I use to get one result for both; www.example.com

Now when I run site:www.example.com the home page is dropped, when you do the same for non www, site:example.com Google return example.com

As a couple of others have said, itís as if Google is interpreting www. and non www as two different domains and dropping one.


 12:23 am on Oct 28, 2006 (gmt 0)

One of my .com site index page dropped from UK SERP about 2 months ago and I can't figure out why. It use to be in top 5 position in the main keyword, but nowhere can be seen in the UK search. However, it is now #1 in the world search.

The site is a UK only trade site and hosted in the UK for over 2 years, there are no major change except some product data pages. Like many other posts here suggested that it was a Google bug and hope they will fix soon.

So I decided to wait and hoping for good news, but no, 2 months gone, nothing change.

Is there anyone has this problem and resolved now?


 8:59 am on Oct 28, 2006 (gmt 0)

Nope, the index page of my .net site has been missing from the within UK search for at least 3 weeks now. Still no change. I must say, I'm surprised this bug has not yet been fixed. Maybe it doesn't affect that many sites?

[edited by: Wibfision at 9:00 am (utc) on Oct. 28, 2006]


 10:50 am on Oct 28, 2006 (gmt 0)

i re-jigged my home page content and it brought it straight back in, have you guys tried that?


 5:18 pm on Oct 28, 2006 (gmt 0)

my .uk.com was out for a week or two at the start of this but is back and performing better than ever at moment. Fingers crossed it holds.

I didn't change much - possibly a word or two, but certainly nothing noteworthy for it to cause its reappearance.

It certainly seems strange that people are still having this problem, if it was a slight bug which was spotted and fixed then why are people still out whilst plenty of us are back!


 10:36 am on Oct 29, 2006 (gmt 0)

i re-jigged my home page content and it brought it straight back in, have you guys tried that?

I'm always updating my home page but I haven't completely rewritten it.


 12:28 pm on Oct 29, 2006 (gmt 0)

well mine is out again from the "pages from australia" index.

when I do a site command, the top result is https://www.example.com

ARGHHH! I seem to have to 301 redirect every URL to http://www.example.com nowadays.

I am beginning to think that there are 2 Googlebots - 1 normal one and another stupid one which is still struggling with canonical URLs.

[edited by: tedster at 5:40 pm (utc) on Oct. 29, 2006]


 7:07 pm on Oct 29, 2006 (gmt 0)

Site I watch is gone also.

Has been fine for weeks and now vanished...

These current filters are a nightmare!


 9:24 am on Oct 30, 2006 (gmt 0)

Our site has come back over the weekend sometime. Hope it stays this way now.


 10:32 am on Oct 30, 2006 (gmt 0)

Our site is back and all rankings have been regained since about 6pm on Friday. We made no changed to the site, we've also seen several other sites that we have no association with but weíve been monitoring also re-listed correctly at the same time. Letís just hope Google's fixed the problem.


 11:44 am on Oct 30, 2006 (gmt 0)


What evidence do you have that re-jigging your home page content affected inclusion? Was the page crawled immediately after you changed it? How long after it was crawled did it reappear?

My own .com index page (currently global #2 for key search term) has now been missing since 3 October, last crawled on 17 October. I can't see any correlation between page content (or changes to page content) and inclusion/exclusion in the UK index. Everything points to a foul-up at Google, and subsequent tinkering with the problem at their end.

If anyone has clear evidence to the contrary, I would appreciate a fairly detailed summary.


 12:06 pm on Oct 30, 2006 (gmt 0)

Hi Wilberforce, it wasn't me who suggested rejigging the home page might work - it was hughie ;-) I just quoted him.

My belief is that the current situation is a bug and rejigging won't affect anything - unless perhaps a huge change to a page does something to the crawling that I am not aware of.


 12:16 pm on Oct 30, 2006 (gmt 0)



Hughie: any answer to those questions?


 1:30 pm on Oct 30, 2006 (gmt 0)

Hi Wilburforce

i think a few people on this thread (it's been running since august!) had tried the same with decent results so i gave it a whirl.

Mine lists on a competitive "blue widgets" keyword no.2 in UK/web normally on google.co.uk and it was listing on "search the web" but not in UK.
(UK server, UK IP, .com Domain)

I didn't do too much to the content, mainly a basic re-jig, but i did add about 10 more location keywords into the body and title(i.e. UK, england, wales Britain etc.)

The site was crawled that day and the new version was in the index and stayed put within 36 hours.

It might have been a coincidence, but it's strange that this has worked a few times now.


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