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This 211 message thread spans 8 pages: < < 211 ( 1 2 [3] 4 5 6 7 8 > >     
"UK results only" - site: command shows index page missing
A problem in Google UK (UK results only filter) affects non .co.uk domains
fishfinger

5+ Year Member



 
Msg#: 3051237 posted 8:03 am on Aug 18, 2006 (gmt 0)

Except on these UK datacentres

64.233.183.107
64.233.187.99
66.249.85.107

If you do a site: search using Google UK's 'UK results only', the index pages of ten .com domains and three .net domains (out of 65 that I manage) are not listed.

1) All sites hosted in the UK across 4 different servers in 3 different DCs
2) No link exchanges, very little outward linking, no excessive inward linking. No inter-linking. These are not directories, MFA, affiliate. They are contact/services offered websites for UK companies and sole traders. Some are dynamic, some static. Size from under ten to under one hundred pages.
3) No canonical issues, no dupe content issues, no over-optimisation. I use the same techniques and links for all my sites. Number of affected sites has not grown since this problem was spotted. Unaffected sites re-cached this week.
4) Internal pages all listed AND RANKING for their terms.

Would other UK based webmasters like to share their experiences? Perhaps we can collectively contact Google and refer them to this thread.

 

bekyed

10+ Year Member



 
Msg#: 3051237 posted 8:17 am on Oct 3, 2006 (gmt 0)

Im glad lots of people are in the same boat.
We moved our server from the US to The UK and also have a co.uk domain.
The site is huge and should be high on the .co.uk as it does well on the .com still, but alas this is nowhere in the first 100 for all of our search terms when you choose "from the Uk only"
This has to change.

Beck.

leeds1

5+ Year Member



 
Msg#: 3051237 posted 8:25 am on Oct 3, 2006 (gmt 0)

ours is a 6 y/old .co.uk hosted in the UK

Been all through previous updates upaffected

Shows best results generally for pages from the web

droped maybe 6/10 positions or MIA in .co.uk

Odd

briggidere

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 3051237 posted 8:29 am on Oct 3, 2006 (gmt 0)

I have also noticed this happen to our site yesterday.

It is a .com site sitting on UK hosting.

Still ranks when searching the web but not on pages from the UK.

leeds1

5+ Year Member



 
Msg#: 3051237 posted 8:53 am on Oct 3, 2006 (gmt 0)

I thought it might be a devaluing of internal links but I have pages only linked internally ranking #1

So I guess it's a google problem

Wilburforce

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 3051237 posted 9:01 am on Oct 3, 2006 (gmt 0)

Fishfinger

I was obviously writing my last post as you were posting yours.

Has Matt Cutts been alerted to this thread?

My .com index page IS included in the UK index, but is WHOLLY excluded from UK-only search results in site:, domainname or text searches. The same symptoms have come and gone several times, and the difference in degree is all or nothing. It isn't a ranking issue.

Jez123

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 3051237 posted 11:13 am on Oct 3, 2006 (gmt 0)

My .net site has recently had issues in this area for the whole of August the index page was not present on the UK only search but remained at #1 in the non UK search as well as the .com for the main KW. It returned about a week ago but only to vanish again as of today. :( It's so frustrating!

Wibfision

5+ Year Member



 
Msg#: 3051237 posted 11:50 am on Oct 3, 2006 (gmt 0)

I own the .co.uk for my site so could in theory move it from the .net using a 301. However, I do not have sufficient faith in Google's handling of 301's to even consider moving domains. I have hundreds of backlinks pointing to the .net.

The site has always shown up within the UK until now, and is physically hosted in the UK. This particular problem only currently affects the homepage, none of the other pages are affected. For this reason I believe it to be a Googlebug and I am confident that it will be fixed shortly. Fingers crossed ;-)

Jez123

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 3051237 posted 1:32 pm on Oct 3, 2006 (gmt 0)

I own the .co.uk for my site so could in theory move it from the .net using a 301. However, I do not have sufficient faith in Google's handling of 301's to even consider moving domains. I have hundreds of backlinks pointing to the .net.

The site has always shown up within the UK until now, and is physically hosted in the UK. This particular problem only currently affects the homepage, none of the other pages are affected. For this reason I believe it to be a Googlebug and I am confident that it will be fixed shortly. Fingers crossed ;-)

I also don't trust 301 being handled correctly. I wouldn't trust google to wash its hands after going to the toilet at the moment!

It may be a bug but it seems to be a recurring one. My site suffered all August and came back for a week or so and is now gone again. So even if you do recover don't expect that you are out of the woods.

M_Bison

5+ Year Member



 
Msg#: 3051237 posted 12:22 am on Oct 4, 2006 (gmt 0)

hey guys,

I think I might have found the problem.....at least with my site.

Anyway, when using the site command WITHOUT "Pages from Australia" the home page comes up fine as the first result, the URL is http://www.example.com.

However, using the site command WITH "Pages From Australia" shows up http://www.example.com/index.php as the 5th or 6th result, but is nowhere to be seen when not using the "Pages from Australia".

In the past (ie until about 6 months ago when I cleaned up all the URLs), I did link to index.php. Also, index.php would be included in my sitemap (which I deleted a few days ago) as I used the Google python sitemap generator.

I'm now going to 301 the index.php to /. Hopefully it will work.

g1smd

WebmasterWorld Senior Member g1smd us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3051237 posted 12:35 am on Oct 4, 2006 (gmt 0)

It will work, but might take a bit longer than you expect to see major results.

See where you are about six months or so after you apply the fix.

M_Bison

5+ Year Member



 
Msg#: 3051237 posted 12:59 am on Oct 4, 2006 (gmt 0)

It will work, but might take a bit longer than you expect to see major results.

i don't think that is the issue here. The issue is that google is indexing both http://www.example.com/ and http://www.example.com/index.php - both the same pages (thus duplicate content), but the index.php is the one showing in "Pages From Australia".

If I 301 redirect http://www.example.com/index.php to http://www.example.com/ then there will only be one page to index.

g1smd

WebmasterWorld Senior Member g1smd us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3051237 posted 2:07 am on Oct 4, 2006 (gmt 0)

There will only be one URL to index, but Google will probably continue to show /index.php as a Supplemental Result for many months. If it isn't Supplemental now, then it soon will be once the redirect is added. If it does appear as Supplemental at any time, then don't panic. URLs that redirect are not treated as being Duplicate Content. It will not be a problem.

M_Bison

5+ Year Member



 
Msg#: 3051237 posted 2:13 am on Oct 4, 2006 (gmt 0)

so do you agree that a 301 would be the best way to solve this problem? Any other ways around it?

JackR

5+ Year Member



 
Msg#: 3051237 posted 2:46 am on Oct 4, 2006 (gmt 0)

Having reported back recently that my site and other .com's in my industry had reappeared, guess what? That's right, they're gone again.

Bizarrely enough, this seems to be confined to searches from Monday -Friday here in the UK when selecting 'pages from the UK'. At the weekend, the site is present in the index.

Google is clearly a fan of my site - it is fully & correctly indexed and I rank very well in the SERPs. But still the homepage likes to vanish at certain times of the week.

A week or so ago I did .301 .com/index.htm to .com/ .. but who knows when (or if) this will have any effect.

Where's Googleguy when you need him?

Wibfision

5+ Year Member



 
Msg#: 3051237 posted 7:39 am on Oct 4, 2006 (gmt 0)

I already have a 301 redirect in place on my site and it has made no difference - the home page does not show up within the UK.

leeds1

5+ Year Member



 
Msg#: 3051237 posted 8:06 am on Oct 4, 2006 (gmt 0)

one of my terms has reappeared in the UK results this morning

however I have a term in the UK results @#2 that is not in the "from the web" results

DanG

10+ Year Member



 
Msg#: 3051237 posted 8:17 am on Oct 4, 2006 (gmt 0)

One of my sites has returned to the "UK results only". Another has lost it's homepage in both the "the web" and the "UK results".

leeds1

5+ Year Member



 
Msg#: 3051237 posted 12:48 pm on Oct 4, 2006 (gmt 0)

ha - I'm afraid to report that we are back to how things were

AOK for "pages from the web"

MIA for "pages from UK"

JackR

5+ Year Member



 
Msg#: 3051237 posted 1:34 pm on Oct 4, 2006 (gmt 0)

I'm not entirely sure if this is the best place to post, but I'm seeing a MAJOR SERPs update here in the UK today.

The data is new - several sites have appeared for the first time in my industry. At least two went online last autumn, around eleven months ago.

This update is looking extremely interesting - at least one 'authority' site has slipped from the #1 spot to #9 after being there for three years - leaving me at #2.

I've already had 20% more traffic than yesterday ...

leeds1

5+ Year Member



 
Msg#: 3051237 posted 1:55 pm on Oct 4, 2006 (gmt 0)

hi JAck R

what industry are you in (roughly)

JackR

5+ Year Member



 
Msg#: 3051237 posted 2:12 pm on Oct 4, 2006 (gmt 0)

Adult Entertainment ...

fishfinger

5+ Year Member



 
Msg#: 3051237 posted 2:21 pm on Oct 4, 2006 (gmt 0)

Has Matt Cutts been alerted to this thread?

I mentioned threads on WebmasterWorld and WWS when I posted in his blog. Didn't provide a specific link as it was only a few at that time. Seems like there's more of us now!

It may be a bug but it seems to be a recurring one.
as with others here, this is what I am seeing too, on some sites. Others have been re-cached 4 times since returning to the index and are fine.

do you agree that a 301 would be the best way to solve this problem?

Try it (you should do it any way), but some of my sites that are still affected are correctly 301'd from /index.php and the non www version of the domain. This is not IMO related to 'canonical' issues.

leeds1

5+ Year Member



 
Msg#: 3051237 posted 2:21 pm on Oct 4, 2006 (gmt 0)

OK, I am in the business sector and don't see any new faces.

Just the old - my authority site has plumeted for the singular term and most longtail phrases associated with the singular term.

Also today the plural term that was #7 on google.com (not uk at all) just gone back to #10 - which was where it was last week.

JackR

5+ Year Member



 
Msg#: 3051237 posted 2:47 pm on Oct 4, 2006 (gmt 0)

This is not IMO related to 'canonical' issues.

I agree. Everything I've read seems to place the blame squarely with Google for this.

The annoying thing is that it quite literally defies logical explanation.

JackR

5+ Year Member



 
Msg#: 3051237 posted 3:46 pm on Oct 4, 2006 (gmt 0)

The 'new' results I referred to above are actually on 209.85.129.104 and were 'live' here in the UK for around 14 hours until 16:30 today.

Does anyone have any more information about this DC: is it new, old, or a being used as a toy by someone at Google HQ?

As I write this, the old SERPs are now back in place (66.249.93.104).

g1smd

WebmasterWorld Senior Member g1smd us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3051237 posted 7:07 pm on Oct 4, 2006 (gmt 0)

All these effects that people are reporting here are totally useless reports without knowing which of the 44 active datacentres you are getting these results from.

Google has at least two different versions of its index in play right now, as well as a small collection of datacentres that are doing something bizarre, whacky and completely different [webmasterworld.com] to all of the others.

So, for reports to be useful, we need to know what you are looking at.

JackR

5+ Year Member



 
Msg#: 3051237 posted 7:33 pm on Oct 4, 2006 (gmt 0)

I'm actually seeing three sets of SERPs here in the UK. For example:

66.249.85.99
66.249.93.104
66.249.93.147

Wilburforce

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 3051237 posted 10:25 pm on Oct 4, 2006 (gmt 0)

As far as I have been able to ascertain, since I first started experiencing a problem my own site has ONLY been affected by my index page disappearing from UK-only searches on ONLY the following DC's:

66.102.9.99
66.102.9.104
66.102.9.107
66.102.9.147

Apart from a brief period - less than two days - right at the beginning, the page has been cached on all of them, and found by (UK-only) info: searches on all of them, but missing from site: or text UK-only searches.

When I first noticed the problem - before the parent of this thread began - my index page very briefly disappeared from the cache of a fifth DC, but I didn't make a note of it at the time.

g1smd

WebmasterWorld Senior Member g1smd us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 3051237 posted 11:02 pm on Oct 4, 2006 (gmt 0)

For the most part you can consider that 66.102.9.x is all in one datacentre, all with the same data, and that there are 43 other Class-C blocks active now too.

JackR

5+ Year Member



 
Msg#: 3051237 posted 12:30 am on Oct 5, 2006 (gmt 0)

Google has this evening started displaying the latest cache (3rd October) since I added a .301 to redirect /index.htm to /.

Maybe it's a coincidence - maybe not - but I'm back in the 'pages from the UK' index for the first time on a weekday since mid-September.

Fingers crossed.

Total Paranoia

10+ Year Member



 
Msg#: 3051237 posted 8:47 am on Oct 5, 2006 (gmt 0)

I think we have all suffered from this at one time or another over the past few months. If you haven't - you will soon!

Don't worry about it - Google UK will sort it. It's nice when it happends to the competition :)

This 211 message thread spans 8 pages: < < 211 ( 1 2 [3] 4 5 6 7 8 > >
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