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Does anybody know how to contact gmail team

5+ Year Member

Msg#: 4072929 posted 6:59 pm on Feb 2, 2010 (gmt 0)

Does anybody know how to contact the Gmail email support team? On a earlier forum it suggested to contact them contact them directly at gmail-support@google.com, but that email address is no longer current. It now returns a message saying, "We aren't able to respond directly to inquiries submitted to this email address." Instead Gmail refers me to [mail.google.com...] which provides some basic answers to basic questions.

This message was posted in an older thread that you're no longer able to reply to, so I'm going to make a new post about it since I have the same problem.


Tropical Island

WebmasterWorld Senior Member tropical_island us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 4072929 posted 1:44 am on Feb 3, 2010 (gmt 0)

Need to contact our support team?

If you think your issue is new or can't be resolved without our assistance, we provide email support for specific issues that may prevent you from using Gmail. Just follow the troubleshooting steps provided in the article related to your problem, making sure to answer all the questions. If the steps provided don't resolve the problem, you'll be able to send us a report. While we do read each email, you'll only hear from us (generally within a few days) if we need more information from you.

We recommend using the search box at the top of the page to look for your answers. We won't be able to provide any more information on issues we've answered in our Help Center.


5+ Year Member

Msg#: 4072929 posted 4:39 pm on Feb 3, 2010 (gmt 0)

Actually, whenever I click through the support center and narrow down my issue, and continue to click on the "this does not resolve my issue" I am never presented with an option to contact them.

I've clicked around all over their help center area and can't find any way to get a hold of someone.


5+ Year Member

Msg#: 4072929 posted 7:08 pm on Feb 3, 2010 (gmt 0)

So far this is the only link I've found that allows me to send a question/issue to GMail: [google.com...]

Of course this is about an account disabled message, even though my account is NOT disabled. Still, the best thing I've found so far.

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