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Gmail Down ?
502's
jbinbpt




msg:3856494
 10:39 am on Feb 24, 2009 (gmt 0)

I can hit all Google services except gmail. Returning 502's

Anyone else?

 

limbo




msg:3856499
 10:55 am on Feb 24, 2009 (gmt 0)

Yup. Been down for about an hour.

jbinbpt




msg:3856512
 11:24 am on Feb 24, 2009 (gmt 0)

We're aware of a problem with Gmail affecting a small subset of users.
The affected users are unable to access Gmail. We will provide an
update by February 24, 2009 6:30 AM PST detailing when we expect to
resolve the problem. Please note that this resolution time is an
estimate and may change

Tropical Island




msg:3856518
 11:32 am on Feb 24, 2009 (gmt 0)

I'm down as well.

I was able to download the inbox using POP mail but can't get into Gmail itself.

jbinbpt




msg:3856522
 11:42 am on Feb 24, 2009 (gmt 0)

It works on my phone.

engine




msg:3856526
 11:46 am on Feb 24, 2009 (gmt 0)

Google Mail Users Hit By Outage [news.bbc.co.uk]
Business and consumer users of Google's popular e-mail service were hit by an outage on Tuesday.

The service went offline at 0930 GMT with Google saying it was "working hard to resolve this problem".

In a statement, Google said "a number of users" were having problems with Google Mail.

"We know how important GMail is to our users so we take this very seriously," it added.


the_nerd




msg:3856528
 11:53 am on Feb 24, 2009 (gmt 0)

Funny. I told a couple of friends that I moved some Mail accounts to Google. They all asked why I would dare and let them have the most personal data that I have.

I told them that I'm convinced of their reliability and that I regard every E-mail that's sent through the open jungle as "public" anyway.

One pro-argument gone.

Tropical Island




msg:3856529
 11:57 am on Feb 24, 2009 (gmt 0)

It's much bigger than "...a small subset of users"

There are reports coming in from all over the world including Europe, India & South America on the Gmail blog.

[groups.google.com...]

conor




msg:3856533
 12:05 pm on Feb 24, 2009 (gmt 0)

Just came back up for me in Spain, although pretty slow.

Tropical Island




msg:3856535
 12:08 pm on Feb 24, 2009 (gmt 0)

Still down for me in Venezuela.

creative craig




msg:3856536
 12:08 pm on Feb 24, 2009 (gmt 0)

South Africa, Cape Town to - started having issues about 11am CAT and now no access for the last 2 hours.

bill




msg:3856538
 12:10 pm on Feb 24, 2009 (gmt 0)

It's out in Japan as well, but I can access it via my phone (SoftBank). I can send and receive mail on my phone like normal.

Time to install Gmail offline for all my accounts.

[edited by: bill at 12:11 pm (utc) on Feb. 24, 2009]

Habtom




msg:3856539
 12:11 pm on Feb 24, 2009 (gmt 0)

Down here too in Dubai.

jbinbpt




msg:3856546
 12:16 pm on Feb 24, 2009 (gmt 0)

Came back up. No problems. Two minutes later down again. Connecticut

conor




msg:3856551
 12:20 pm on Feb 24, 2009 (gmt 0)

Gone again in malaga

bill




msg:3856552
 12:26 pm on Feb 24, 2009 (gmt 0)

It's all back up for me in Japan now. <phew>

creative craig




msg:3856556
 12:29 pm on Feb 24, 2009 (gmt 0)

Back in Cape Town now

conor




msg:3856560
 12:35 pm on Feb 24, 2009 (gmt 0)

Back up in Malaga, Spain now

Shimrit




msg:3856563
 12:39 pm on Feb 24, 2009 (gmt 0)

Back in UK :)

Tropical Island




msg:3856582
 1:12 pm on Feb 24, 2009 (gmt 0)

Also back

bill




msg:3856599
 1:36 pm on Feb 24, 2009 (gmt 0)

The whole time it was down I noticed that I was able to access everything via POP3 and IMAP. Sending and receiving worked normally. Just the web interface was out of commission from the looks of things on my end.

Points to consider:

  • I think I shall enable the Offline function for all my accounts.

  • I have all my accounts set for POP3 or IMAP access. I've always got a complete backup on Outlook.

  • I may reconsider putting more accounts on Gmail. The problem is that neither Yahoo Mail or Hotmail have anywhere near the functionality of Gmail. What's a good alternative?
  • limbo




    msg:3856630
     2:14 pm on Feb 24, 2009 (gmt 0)

    Looks to have been caused by the implementation of 'add your own themes' function.

    jbinbpt




    msg:3856655
     2:40 pm on Feb 24, 2009 (gmt 0)

    From The Economic Times [economictimes.indiatimes.com]

    The temporary crash of Gmail affected office work across millions of offices around the world as a large part of the official mail is often carried on Gmail. In India, the Google email service provider is also used by government officials.

    Does the Indian government really run on a free beta service?

    rohitj




    msg:3856804
     5:46 pm on Feb 24, 2009 (gmt 0)

    They probably are a customer of Google Apps which isn't free for large organizations.

    dan404




    msg:3856850
     6:32 pm on Feb 24, 2009 (gmt 0)

    Yes rohitj, is correct. I wouldn't consider it cheap either.

    It's a shame paying customers get hit with lockouts and outages just as much as us getting the free(ads) ride.

    creative craig




    msg:3857039
     9:59 pm on Feb 24, 2009 (gmt 0)

    Just the web interface was out of commission from the looks of things on my end.

    I couldnt access via my phone which normally is fairly fast and reliable.

    bill




    msg:3857228
     4:01 am on Feb 25, 2009 (gmt 0)

    Google is offering 15 days of credit for customers of the paid version to compensate for the outage:

  • Google pays for e-mail outage with 15-day credit [google.com]
  • Tropical Island




    msg:3857373
     11:31 am on Feb 25, 2009 (gmt 0)

    Any word as to what actually happened?

    nealrodriguez




    msg:3857497
     3:21 pm on Feb 25, 2009 (gmt 0)

    i actually couldn't log in through firefox for a few hours yesterday around the time of the op; i reset my password and still nothing; i logged in through ie, and i got in fine.

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