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Google Shopping (Was Google Merchant Center) Forum

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Froogle
Googles Froogle Shopping search goes Beta
feeder




msg:1530736
 2:40 am on Dec 12, 2002 (gmt 0)

[froogle.google.com...]

 

mahlon




msg:1530886
 6:52 pm on Dec 12, 2002 (gmt 0)

Napoleon, sounds like they may have a desk waiting for you at Google :)

GoogleGuy, I think your right about the affiliate sites, I noticed the page I clicked on was not ebay until I was 3 clicks in.

Quinn




msg:1530887
 6:56 pm on Dec 12, 2002 (gmt 0)


In a world of ecommerce and the number one thing people bitch about is shipping, I highly doubt that any one site is going to raise their shipping prices because of this.

I think what nipear is referring to, is that with the price on display, it is too easy for merchants to attract traffic with a competitive price, while maintaining their ROI through raised shipping prices. Most would rather listen to people to bitch about shipping costs than endure silence and empty log files.

nutsandbolts




msg:1530888
 7:06 pm on Dec 12, 2002 (gmt 0)

nipear: As a small merchant I think this has the ability to be a great service, especially with the free data feed. It just depends how google ranks sites, and products.

I am a small merchant and this is my exact fear too. Once they get the International feeds in it will be interesting to see how things rank and if, although hopefully not, the usual band of top companies dominate almost every result and the little guys are on page forgetaboutit.

deltakits




msg:1530889
 7:09 pm on Dec 12, 2002 (gmt 0)

Has anyone requested the data feed instructions and gotten them yet? All i've got so far is a "we'll get back to you soon" email.

MeditationMan




msg:1530890
 7:09 pm on Dec 12, 2002 (gmt 0)

Googleguy,

Will the products shown on Froogle include fixed-price services? Say someone was selling, oh I dunno, say online training courses of some sort -- would that be a "product" that would be acceptable for Froogle? Or is it gizmos only?

<typo correction>

Napoleon




msg:1530891
 7:16 pm on Dec 12, 2002 (gmt 0)

>> I think (not positive) that the data feed is tab-delimited text, and data can be uploaded via FTP. <<

I think if it is that simple, and is open to all on an equal basis, I will have to eat a little humble pie.

Call me a pessimist, but I always expect a snag. There shouldn't be one... all are my products... but there are certainly potential glitches (eg: I use ShareIT to collect the dosh - they are simply a 3rd party processer for credit cards).

I hope not though... Google have been a relative stalwart at keeping that window open and free for all, when some engines have sold out completely (trying hard not to mention MSN... but failing). I'd hate to see slippage.

jaeden




msg:1530892
 7:19 pm on Dec 12, 2002 (gmt 0)

Deltakits,

I think that it may be a long time before any of us see anything but an automated response "thank you" from Google. My guess is that they want to look at every site that submits to make sure that it fits the criteria they have set forth.

I imagine that they would have to set up a merchant account in their database for a specific site before they would send instructions. The reason being is that if all they did was send out a file format, there is nothing stopping anyone of us (besides the moderators) from posting that file format and the FTP address of where to send it too. I can guarantee that if all they need is a tab-delimited file, I'll have it to them in one hour after I get the file layout (simply query). When they get the feed from me, or anyone else, you can be sure they are going to interigate whether or not it is coming from an approved merchant.

I think it's best for us to all sit tight and wait for a repy, because it may be a while.

Jaeden

sun818




msg:1530893
 7:24 pm on Dec 12, 2002 (gmt 0)

deltakits - I received the same e-mail as you. I'm anxious to receive the followup.

quinn -
Most would rather listen to people to bitch about shipping costs than endure silence and empty log files.

You are so right about that! Low price, high shipping gets you more eyeballs. Look at pricewatch.com -- so many resellers offer low prices then charge you a lot for shipping. Some even force you to enter your CC details before a shipping charge is displayed. You invest so much time into the process, you may decide that it is not worth going elsewhere. (That is the hope anyway, I think).

GoogleGuy




msg:1530894
 7:27 pm on Dec 12, 2002 (gmt 0)

celerityfm, thanks for noticing that. I think they've already fixed it now.

MeditationMan, that's a great question. I'll play it safe for now and say it's probably for physical gizmos for now. If I find out otherwise, I'll try to post though. You could try making a product page for your site and seeing what happens. :)

Napoleon, I'm hoping that we'll be able to handle sites like yours. I know that the folks from Froogle will be working very hard to tackle issues like these.

JayCee




msg:1530895
 7:28 pm on Dec 12, 2002 (gmt 0)

Personally, I like this beta a lot!
Couldn't think of anything too esoteric to get some results. Even 'gold toothpicks' returned something. And 'strangelove' not only found many DVDs of that great old movie, but many collectibles, books on Peter Sellers, etc. Cool stuff.

I would like to see more sorting options (if possible):
1. Sort by price
2. Sort by first term(s) in returns. That is, if I search on 'fuji digital camera', sort all 'Fuji FinePix...' results together, allowing me to easily compare returns for that model.
3. I think it would be great if review sites for products were available, as well as just sales sites.

nipear




msg:1530896
 7:37 pm on Dec 12, 2002 (gmt 0)

I sell a few items that amazon carries. I charge $103.99 w/ Free Shipping. Amazon charges $39.99 plus a $75 shipping charge for a total of $114.99. In froogle the shopper sees $103.99 vs. $39.99. Not total costs....

MeditationMan




msg:1530897
 7:39 pm on Dec 12, 2002 (gmt 0)

MeditationMan, that's a great question. I'll play it safe for now and say it's probably for physical gizmos for now. If I find out otherwise, I'll try to post though. You could try making a product page for your site and seeing what happens.

Thanks,

I already have product pages, and I'm looking forward to getting the data feed form so I can submit them. Hopefully they'll be accepted!

pleeker




msg:1530898
 7:54 pm on Dec 12, 2002 (gmt 0)

This is for GG, if you happen to know the answer:

We have several commerce clients who are already in Froogle, and we're pleased with that. :)

However, they would all (obviously) be served best by providing a data feed.

Do we need to submit separate requests for each client, or can we submit one and use the information appropriately for each client?

(Hope I asked that correctly....)

GoogleGuy




msg:1530899
 7:59 pm on Dec 12, 2002 (gmt 0)

My hunch is that separate requests, each from the company in question (but with you assisting them) would be the best way to get a useful response.

EquityMind




msg:1530900
 8:16 pm on Dec 12, 2002 (gmt 0)

Has anyone noticed the 'Narrow by Price' feature on Froogle search results? (I did see a firewall for sale for $199,999.00) :)

I think that this is the greatest play for ecommerce yet and once all of the bugs are ironed out that this will revolutionize online shopping making the end users quest for product specific searches a reality. I only wish I would have had this utility before I bought my Klipsch Reference series speakers :)

Thanks Google for making Google even greater

EquityMind
Google user since Google Beta - November 1998 (back then I thought I had died and gone to heaven, now I'm feeling that euphoria once again).

wingslevel




msg:1530901
 8:18 pm on Dec 12, 2002 (gmt 0)

I'm noticing a fair amount of "image not available"'s in some of my ferp's (new term!?)

My site (profile) doesn't seem to display any images! My images do show in the regular google images searches though... hmmmm... obviously they have to size the image to the google thumb size - maybe its a parameter issue?

>>>>Answers own question - my images are right click protected....

jpavery




msg:1530902
 8:55 pm on Dec 12, 2002 (gmt 0)

it is clear things are going to change if they plan to get data feeds... but unless they make setting "us" up an automated process I just do not see how froogle (google) will keep up with the request... I've yet to receive instructions on how to submit a feed....

did they select a few lucky ones and hand them the golden key? Or are they just using the google index and modifying the results to display as product listing. Of course this is beta and things are being worked out.

It certainly woke a lot of us up.

Does anybody have an idea on how things are "ranked." We hold #1 for several of our KWs... yet we cannot be found in froogle... so what is going on?

EquityMind




msg:1530903
 9:12 pm on Dec 12, 2002 (gmt 0)

I'm finding that for general category or descriptive keywords that we rank on Page 1 for Google we do not show up at all on Froogle. For product specific searched that we rank #1 on for Google, we also rank #1 on Froogle.

Also notice that there is no www2 or www3 for Froogle :)

jaeden




msg:1530904
 9:18 pm on Dec 12, 2002 (gmt 0)

jpavery,
I hear what you are saying. The stores that are listed under my keywords are like, waaayy down in the serp's, but somehow managed to sneak into the ferps. Then there are a couple that managed to get great listings, which looks to me like they were 'pre-approved' or invited for a data feed. By the way, who the heck is CatalogCity anyway, never heard of them.

Seriously folks, if this thing is just in Beta, I'm sure they don't have that many people assigned to it. It may be a long time before we get an answer from google on how to do the data feed.

Mario11779




msg:1530905
 9:28 pm on Dec 12, 2002 (gmt 0)

Seriously folks, if this thing is just in Beta, I'm sure they don't have that many people assigned to it. It may be a long time before we get an answer from google on how to do the data feed.

I disagree with that. Just because it's in a beta form, doesn't mean that Google won't commit substantial (for lack of a better word) resources to it. Just the fact that GoogleGuy pulled an all-nighter on this board answering questions and looking for feedback suggests to me that they mean business on this one. I predict that this will become a major part of their search engine over time.

jaeden




msg:1530906
 10:04 pm on Dec 12, 2002 (gmt 0)

I never said that this isn't going to be important and a vital part of Google over time. I'm just saying that everyone should sit back and chill. Everyone will get an answer when it is their turn. I'm not trying to be negative, I'm trying to be realistic.

GoogleGuy, am I correct in assuming that Google has to do some followup to verify the existance and legitimacy of the company before it will allow it to start a data feed? Since that would take manual intervention, would you expect it may take more than a day or so to get an answer?

Marcia




msg:1530907
 10:08 pm on Dec 12, 2002 (gmt 0)

>>who the heck is CatalogCity anyway, never heard of them.

They're a big online retailer that's signed up with Commission Junction. They were all over what I looked up also. Ummmm.. the reason you've never heard of them is that they're not generally found in the regular SERPs.

Outfits like that generally don't do well in search engines and rely heavily on affiliate marketers. Their appearance in Froogle must be as a result of the FEED.

What is that feed, anyway? Is it anything like Inktomi's feed? How does that work, can someone describe it for those of us not familiar with the technology?

tyrojds




msg:1530908
 10:11 pm on Dec 12, 2002 (gmt 0)

i'm betting against any post-beta name changes; "Froogle" is perfect.

MeditationMan




msg:1530909
 10:13 pm on Dec 12, 2002 (gmt 0)

MeditationMan, that's a great question. I'll play it safe for now and say it's probably for physical gizmos for now. If I find out otherwise, I'll try to post though. You could try making a product page for your site and seeing what happens.

Hey GoogleGuy,

Froogle beat us both to it. I did a bit more digging around and found that one of my online courses is listed. So you're carrying online services already.

Cool!

Marcia




msg:1530910
 10:18 pm on Dec 12, 2002 (gmt 0)

>>betting against any post-beta name changes

Well, you'll have to forgive my ignorance in these matters because I'm totally clueless about such things, and for that reason I could be dreadfully mistaken, but if that feed is what I think it is, they might have to change the name to Cloakle.

rmjvol




msg:1530911
 10:58 pm on Dec 12, 2002 (gmt 0)

BT needs to update the Glossary [searchengineworld.com] with all the new terms you guys have coined.

FERPs, FEO, Cloakle...

I see this (as of this moment) as a potentially great opportunity. G's track record, while not perfect, is second to none in their industry. I'm going to give them the benefit of the doubt that it won't be intentionally skewed against the little guy.

It would be nice to hear more details on the feed other than "The first step is to create, in our feed format, a tab-delimited text file..."
What's the format?
What (if any) is the store approval process?
What's to keep me from feeding everything at lower prices, ala bait & switch?
What shopping carts work/don't work well?
Is G Catalog search going to be rolled into this?

rmjvol

GoogleGuy




msg:1530912
 10:59 pm on Dec 12, 2002 (gmt 0)

MeditationMan, glad that it's working for you! jaeden, I wouldn't be surprised if what you say is the case. My advice would be to drop the Froogle team a note today or tomorrow, and then give them at least the weekend to dig out from the pile of emails that they must have received. :)

psoares




msg:1530913
 11:19 pm on Dec 12, 2002 (gmt 0)

i think Google is complete marketing genius

they are a commercial company that get so much free advice, it's unbelievable.

notice how google uses infantile language and baby toy colors...it's complete genius. remember bill gates using the word "cool" to describe stuff and how he looked like a mad genius kid? that's the way to go, the inherent naivity of children - when you sell a product and

next time i need 400 posts of free advice and comment on a new product i'll think of this for my logos and my PR policy.

also note how their PR guy, GoogleGuy, is so trained on getting free advice. making a corporation seem like an old friend of yours.

anyway congratulations Googleguy on both your PR skills and the new engine. I guess if I had 80% of the information retrieval power on the web i wouldn't be afraid to crush some affiliates and small merchants off the face of the planet either.

Microsoft wasn't mercyful on anyone in their path and I don't think Google should be either, specially with this kind of skill in getting so much free advice on these forums. congrats.

GilbertZ




msg:1530914
 11:30 pm on Dec 12, 2002 (gmt 0)

Wow, you guys are tough.

I love it. :)

rmjvol




msg:1530915
 11:32 pm on Dec 12, 2002 (gmt 0)

Wow, you guys are tough.

Well of course we are. It's not like it's in Beta or anything...

rmjvol

gopi




msg:1530916
 11:35 pm on Dec 12, 2002 (gmt 0)

psoares , Google is so much respected by so many netizens/slashdoters that if they put something like "Suggest features" in their froogle page they will sure get thousands of responses...there is no need for GG to spend time here searching for suggestions :)

Also do you honestly believe the suggestions here will reflect that of the general public...i think not...We are basically SEO's/webmasters who are secretly thinking how to win this froogle thing :) ...Google knows it

[edited by: gopi at 11:38 pm (utc) on Dec. 12, 2002]

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