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It's amazing how RUDE telemarketers are getting.
Dogza




msg:279122
 2:32 pm on Nov 23, 2005 (gmt 0)

I just got a telemarketing call from a guy who said he was with an organization representing the local police departments in our area. I politely told him that we handle our own business donations and that I wouldn't be interested. His response was "I don't care if your interested, I'm asking you to try thinking a little differently. Now can I speak to someone in your organization who can actually make a decision."

Needless to say, my blood pressure shot up so fast my head almost exploded. I just laughed and hung up.

This isn't the first time I've had this happen recently.. Do these idiots actually think they are going to get a sale after insulting someone?

 

BeeDeeDubbleU




msg:279123
 4:11 pm on Nov 23, 2005 (gmt 0)

Yes some of them are very persistent. The ones that really get on my ***s are those that are selling investments. "Hi, my name is Wayne Hubbleberger and I am calling you from New York. How are you today sir?"

My usual response is, "Busy, goodbye!"

For the others ...

If they are female I usually just put on a low, sexy voice and ask them what colour of undies they are wearing :)

If they are male I usually just put on a low, sexy voice and ask them what colour of undies they are wearing :)

Rugles




msg:279124
 4:40 pm on Nov 23, 2005 (gmt 0)

>>>If they are female I usually just put on a low, sexy voice and ask them what colour of undies they are wearing :)

Oh, Man. I thought I was the only person who did that. I just love the silence you get when you do that.

Most of the time I just tell them f off, but sometimes I say "ya I am interested, can you hold on a seceond", then I put the phone down and walk away. I come about 10 minutes later to see if they are still there, then hang up.

vincevincevince




msg:279125
 4:45 pm on Nov 23, 2005 (gmt 0)

I really hate the way that you can't argue with them.

There should be some way to bind them to what they have said.

Countless people have phoned me to offer a free mobile handset. I've accepted every single offer, but not one of them has delivered.

ronin




msg:279126
 4:46 pm on Nov 23, 2005 (gmt 0)

Yep, it really sucks being a frontline telemarketer. You're not responsible for the naff script you have to read from - but you're not allowed to deviate from it either.

You tend to have not terribly smart management who, despite how soul-destroying your job is, think ten minute breaks should end after the first eight minutes.

And the people you have to call hold you responsible for the management's really bad decisions. As if it were your idea to call them and recite the stupid script. When there's nothing you'd rather be doing less.

Now, don't get me wrong, I think front-line telemarketers who start identifying with the organisation are fools, but some of them are just signed up with a high street temping agency and filling in for two weeks.

They're not identifying with the telemarketing company at all, but they still have to look like they're working.

That said, no idea what the rudeness is about in the specific example cited above. That doesn't sound like a temp, that sounds like an "identifier".

I make a point of being nice to telemarketers - especially when they're working for big UK firms like BT and Clerical Medical, because that almost certainly means they've been drafted from a temp pool.

It was sitting in those purgatorial offices - and other similar jobs - which got me through my degree and, several years later, through my eight month redundancy (as I was hatching a secret plan to build a website).

Rugles




msg:279127
 5:58 pm on Nov 23, 2005 (gmt 0)

>>>It was sitting in those purgatorial offices - and other similar jobs - which got me through my degree

This is my problem with it. Why should I have to interupt my dinner, or shower or anything else to help you get through university. I say.... go work at MacDonalds and leave me alone!

</rant>

BeeDeeDubbleU




msg:279128
 6:35 pm on Nov 23, 2005 (gmt 0)

I say.... go work at MacDonalds and leave me alone!

LOL!

Essex_boy




msg:279129
 7:03 pm on Nov 23, 2005 (gmt 0)

I used to own a telemarketing firm - the staff were a bunch of freaks.

One used to dress like an undertaker and smoke from a 1930's cig holder, another was arrested for murder, another attempted suicide in the womens toilets, another was a satanist and would keep reminding you of the fact, another would engae in bizarre behaviour like throwing his coat out of the office window.

odd bunch, im glad I dont do that anymore.

Webwork




msg:279130
 10:03 pm on Nov 23, 2005 (gmt 0)

One used to dress like an undertaker and smoke from a 1930's cig holder, another was arrested for murder, another attempted suicide in the womens toilets, another was a satanist and would keep reminding you of the fact, another would engae in bizarre behaviour like throwing his coat out of the office window.

It all makes perfect sense.

Webwork




msg:279131
 10:28 pm on Nov 23, 2005 (gmt 0)

Of course, there was a time when a telemarketer called that I would advise the caller that "I will get him (me) for you", put down the phone and called aloud "Jeff, pick up the phone."

Of course, being a proper gentleman I would pick up the phone in about 30 seconds, ask "Didn't he pick up?" and proceed to call aloud again "Jeff, would you please pick up the phone!" . . . and so on.

Once kept one the buggers busy for almost 5 minutes.

I figured every 20 seconds I could keep them tied up online (usually whilst I drank my coffee and read a magazine with the phone sitting on my desk) that was 1 less other person whose life they could intrude upon.

Was I being devious or heroic?

tbear




msg:279132
 11:06 pm on Nov 23, 2005 (gmt 0)

I'm rude to telemarketers.... :)

grandpa




msg:279133
 11:21 pm on Nov 23, 2005 (gmt 0)

My feeling towards telemarketers extends well beyond the world of telemarketing. Nobody is safe from what I consider an intrusion when that jingle jangles. I would be happy most days to simply rip the phone cord from the wall. Damn you Alexander Graham Bell!

One of the worst programming gigs I ever had... programming the scripts that telemarketers in those purgatorial offices were forced to recite. Our side of that particular little hell wasn't much better.

odd bunch
Yep, that was them allright.

Rugles




msg:279134
 11:29 pm on Nov 23, 2005 (gmt 0)

>>>Was I being devious or heroic?

Heroic.

If everybody did that they would be out of business in no time.

akmac




msg:279135
 12:03 am on Nov 24, 2005 (gmt 0)

I get the prerecorded "Please return a call to ______ at 1-800-XXX-XXXX"

I know it's automated, because the phone rang every morning for a week at precisely 8AM. Finally I called it back to politely request that they remove me from whatever list I was on. They put me on hold! I gave up. So, don't call me at exactly 8AM, because I pick up the phone, and put it right back down.

ronin




msg:279136
 12:15 am on Nov 24, 2005 (gmt 0)

> Was I being devious or heroic?

Heroic. The long-suffering caller probably appreciated the break.

garyr_h




msg:279137
 12:56 am on Nov 24, 2005 (gmt 0)

I can't understand most of them. I'm very bad with understanding accents so when I get a call from an Indian or Filippino I have to keep asking 'what?!?'

It's not just the Asian accents I can't understand very well, but deep southern accents either, but I think thats more because of the screaming in my head when I talk to someone from there.

vik_c




msg:279138
 6:08 am on Nov 24, 2005 (gmt 0)

Citibank until recently would call us way too often. So much so that a few weeks ago when someone from Citibank called me to verify something on my credit card, he had to call up four times over two days before he could get my attention. We'll just hear 'Citibank' and hang up saying we're not interested! Lately it hasn't been as frequent, due to new regulations and the DND registry coming next month.

musicales




msg:279139
 8:36 am on Nov 24, 2005 (gmt 0)

webwork- not just heroic - it's far better for the blood pressure! I've been doing something similar.. "sorry, can you just hang on a minute..." and where the call used to drive me insane it now leaves me with a feeling of quiet satisfaction.

"did he pick up yet" - love that (;

oneguy




msg:279140
 2:56 pm on Nov 24, 2005 (gmt 0)

If I'm in the mood for it, I'll just keep asking them a bunch of really stupid questions, and waste their time. Sometimes, I'll keep doing it until they decide to end the conversation. There's no question too stupid for me to ask. I'll go off subject as well.

Or, I'll start telling them about my horrible life and how glad I am that they called so I have someone to talk to about it. That can also get quite nutty.

Other times, I'll tell them to hold on a minute and sit the phone down, like previously mentioned.

ronin




msg:279141
 4:08 pm on Nov 24, 2005 (gmt 0)

I'll just keep asking them a bunch of really stupid questions, and waste their time.

Yes, you're all mixing up the messenger with the message.

In my experience, the messenger is grateful for the respite. You need to reserve your wrath for the company, not the frontline recruit on the other end of the phone who probably respects that company even less than you do.

vincevincevince




msg:279142
 4:19 pm on Nov 24, 2005 (gmt 0)


Them: I'm phoning to offer you a totally free new mobile handset
Me (cutting in): Great, send it, do you have my address?
Them: Yes, your address is .......,........,.........
Me: When should I expect it?
Them: Sir, first I have to take your credit card details
Me: No need for that, just send me the totally free handset
Them: Yo DO need a calling plan to go with the handset
Me: No, I'm quite happy with just the handset
Them: I'm afraid you can only get the handset if you take the calling plan
Me: You told me it was a totally free handset, and since it is totally free, I expect you to send it to me without me having to pay a penny, not now, not ever
Them: If you don't have a calling plan, it's useless anyway, as you can't use it to make calls
Me: Not to worry, I have another handset to make calls with
Them: I'm afraid you do need to take out the calling plan to get the handset
Me: How about this, you take out the calling plan, and send me the handset? I don't want any calling plan.
Them: You can't use a handset without a calling plan
Me: I plan to use it as a torch
Them: <hangs up>

Seems to me that I was in the right and I should have been sent my totally free mobile handset. There was no asterix next to 'free', and it was deliberatly prefixed with 'totally'. They didn't even stay on the line long enough for me to get their company details, name, or address in order to send them complaints.

jsinger




msg:279143
 5:13 pm on Nov 24, 2005 (gmt 0)

There's something far worse than a telemarketer: a Nigerian on a Internet Relay Call. Takes 15 minutes just to hear the scam.

---
Our HQ used to be near a large telemarketing company. Felt sorry for the kids who applied for jobs there. Most were too innocent to know what they were getting into. Had one young girl stop by our place, sobbing about what she did all day.

New employees sold magazine subscriptions and did fairly honest stuff for very low pay. After a time, the most effective telemarketers were invited to advance into MUCH higher paying work. I took that to mean high pressure scams.

The employees included a lot of freaks.... wicked body piercings, green hair and even mohawks. Fights would break out among them. In time, the landlord booted them out even though the company was probably paying the highest rent in the building.

The guy who ran the place drove a $70,000 Mercedes.

===
I never hang up on them. Putting them on hold works well.

encyclo




msg:279144
 5:51 pm on Nov 24, 2005 (gmt 0)

The craziest telemarketer I had to deal with was one who called me one evening and started their usual speech. I always just hang up without saying a word - I don't want to waste my time on them. Trouble was, she called back immediately and started screaming at me that the call was important and that I should listen. I hung up again, she called again, etc. until after about six times I had to threaten calling the police. Strange people, indeed...

Rugles




msg:279145
 6:08 pm on Nov 24, 2005 (gmt 0)

Good, so most of us are giving them the "endless hold" technique. If find it very effective and mildly entertaining.

Loved that "totally free handset" story.... Good Work!

Milamber




msg:279146
 6:56 pm on Nov 24, 2005 (gmt 0)

I just stick with "I'm not interested. Take me off all of your call lists."

Rugles




msg:279147
 7:10 pm on Nov 24, 2005 (gmt 0)

>>>Take me off all of your call lists."

How is that working out for you?

Kirby




msg:279148
 7:25 pm on Nov 24, 2005 (gmt 0)

I love Seinfeld's response in one episode where he says "I'm sorry, I'm a little tied up now - give me your home number and I'll call you back later".

I'll have to try Jeff's line.

Essex_boy




msg:279149
 10:23 pm on Nov 24, 2005 (gmt 0)

The guy who ran the place drove a $70,000 Mercedes - Yeah theres tons of money in the business, I mean stupid money we were paid a minimum of 50 per appointment and in some cases up to 100.

I found it incredible that people went for the offers, amazing number of mugs still around.

musicales




msg:279150
 7:53 am on Nov 25, 2005 (gmt 0)

Kirby - I tried that once on an Indian guy and the poor guy fell for it and was being every so polite - he actually gave me his number! I felt a bit sorry for him after that.

ronin




msg:279151
 8:36 am on Nov 25, 2005 (gmt 0)

Grosse Pointe Blank (1997)

Mr. Newberry: Design Division wants me dead over a leaky sunroof and you want to kill me because of *that*?
Martin Q. Blank: It's *not* me! Why does everyone always think it's personal?

This 47 message thread spans 2 pages: 47 ( [1] 2 > >
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